Fantastic customer service. We'd been trying to book a motorhome and, thing high season, everything was sold out. Lewis actually called us and got our requirements, going off to find something that wo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have used Motorhome Republic for a number of years and have found them to be the best at what they do. Staff are always helpful and if they don't know something or if there is a problem they come b... See more
Company replied
Iulia was very empathetic with our situation/request and did everything she could to resolve it and obtain a favourable outcome for us. She kept us in touch with the progress of our request and fol... See more
Company replied
Our rental van wasn’t available at first. In there hours, an alternative solution has been found so that we could organize our journey on the west coast. Thanks for your reactivity.
Company replied
Company details
Written by the company
Motorhome Republic is an Online Travel Agency specialising in Motorhome, RV and Campervan rentals worldwide. With supply in 38 countries across the globe, our team of dedicated and knowledgeable motorhome experts are confident we can find the best option to suit your needs.
Contact info
Auckland, New Zealand
- customercare@motorhomerepublic.com
- motorhomerepublic.com
4.4
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 24 hours
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Motorhome republic is by far the best…
Motorhome republic is by far the best site to book a campervan, second time using them now, easy to use website and great customer service with any questions I had. Love the payment plans giving time to pay them off before a holiday
1 June 2025
Reply from Motorhome Republic
Hi Levi,
Thank you for your kind words! We're thrilled to hear that you have had another great experience booking with us, and that you have found our website and our team excellent to deal with. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
A complete ripoff
They referred me to Indie Campers, which was a nightmare: websites not working, no response from customer service, a long wait at pickup, approval of late return followed by a rescission that screwed up our last day of vacation, and--the coup de grace--a $1575 charge for a windshield that developed a crack while we were driving where a check of local windshield-repair places gave prices for this of about $400. They told me that the extra $1175 was for "loss of business" whereas they didn't realize that a few minutes earlier an employee had waved his arm across the lot of identical campers packed like sardines saying "it's low season now so we have a lot of campers idle." A complete ripoff.
When I complained to Motorhome Republic they at first said they would look into it but never contacted me back. They've ignored all further attempts by me since them to contact them.
7 March 2025
Unprompted review
Reply from Motorhome Republic
Hello,
Thank you for taking the time to share your experience. We regret to hear about the issues you encountered, including the pickup delay, drop-off change, and concerns around the windshield charge. While the rental agreement does state that damage during the hire period may be the hirer’s responsibility, we understand your frustration and appreciate your feedback.
To investigate this further with Indie Campers, please provide your booking reference number (starting with “IM”) by replying to this review.
We appreciate your patience and the opportunity to look into this for you.
Kind regards,
Shin
Reply from Motorhome Republic
Hi Lee,
Thank you for your kind words! We're thrilled to hear that you were satisfied with our customer service and communication. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Very good service and appreciate the…
Very good service and appreciate the efforts Calvin went to in finding the right van for us. Thankyou
4 June 2025
Reply from Motorhome Republic
Hi Peter,
Thank you for your kind words! We're thrilled to hear that the team were able to find you the vehicle you needed and you were happy with our service. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Reply from Motorhome Republic
Hi Danny,
Thank you for your kind words! We're thrilled to hear that you had a positive experience booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Empathetic
3 June 2025
Reply from Motorhome Republic
Hi Lakshmi,
Thank you for your kind words! We're thrilled to hear that you found our team empathetic in their communication with you. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Great communication when needed
Great communication when needed. Good pricing. Easy website to navigate .
29 May 2025
Unprompted review
Reply from Motorhome Republic
Hi Alison,
Thank you for your kind words! We're thrilled to hear that you were happy with our communication and booking system and agree that our prices are competitive. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Reply from Motorhome Republic
Hi Amer,
Thank you for your kind words! We're thrilled to hear that you found it easy to make your booking. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Alana
Quick assistance and clear decisive…
Quick assistance and clear decisive answers to my questions
20 May 2025
Unprompted review
Reply from Motorhome Republic
Hi Le,
Thank you for your kind words! We're thrilled to hear that we were able to assist you and provide answers to your questions in a timely manner. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Reply from Motorhome Republic
Hi Jordi,
Thank you for your kind words! We're thrilled to hear that you were happy with our customer service and found it easy to get the answers you needed quickly. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Lulia was always available to answer…
Lulia was always available to answer and help. It was very helpfull and reassuring to know that someone speaking french could help
16 May 2025
Unprompted review
Reply from Motorhome Republic
Hi Stéphane,
Thank you for your kind words! We're thrilled to hear our customer service was able to assist you in every way. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Nick
Amazing service
Amy was amazing! Helped me get all the information I needed, and made my RV rental experience smooth and easy!
13 May 2025
Unprompted review
Reply from Motorhome Republic
Hi Hector,
Thank you for your kind words! We're thrilled to hear that you were pleased with our service and had no trouble booking the vehicle you needed. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
It’s a good and easy service
14 May 2025
Reply from Motorhome Republic
Hi Emanuel,
Thank you for your kind words! We're thrilled to hear you found our booking with us easy and straightforward. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Reply from Motorhome Republic
Hi Dror,
Thank you for your kind words! We're thrilled to hear that you were pleased with our selections and had an easy time making a booking. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Took the time to come up with the right offer
Alex Ciotlos took the time to take me through all the options although we were quite late with booking an RV. He knew the details and came up with alternative solution to accommodate our wishes. Good service so far!
12 May 2025
Unprompted review
Reply from Motorhome Republic
Hi Dolf,
Thank you for your kind words! We're thrilled to hear that Alex was able to help you find the vehicle you needed and get your trip sorted for you. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Very easy website to make a booking
12 May 2025
Reply from Motorhome Republic
Hi David,
Thank you for your kind words! We're thrilled to hear you found our website easy to navigate and had no issues making your booking. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Excellent service and very competitive…
Excellent service and very competitive prices. The team keep you up-to-date with your booking and are very responsive to any queries or questions you have.
10 May 2025
Unprompted review
Reply from Motorhome Republic
Hi,
Thank you for your kind words! We're thrilled to hear you found our team helpful to deal with and you were able to find what you needed at a great price. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
bien
contact possible en Francais
appel téléphonique
correction -annulation rapide
aide efficace
10 May 2025
Reply from Motorhome Republic
Bonjour,
Merci pour votre aimable message ! Nous sommes ravis d'apprendre que notre service client a pu vous aider efficacement. Nous mettons tout en œuvre pour offrir à nos clients la meilleure expérience possible, et vos commentaires sont les bienvenus.
Cordialement,
^Nick
Beata
I have to say Beata was absolutely brilliant. She went the extra mile to help me and helping me understand everything.
Brilliant customer service.
A BIG THANK YOU.
Trevor Leigh
9 May 2025
Unprompted review
Reply from Motorhome Republic
Hi Trevor,
Thank you for your kind words! We're thrilled to hear that our team were able to assist. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Eugene
Excellent service throughout
Excellent service throughout. Due to the vehicle provider’s inconsistency I was looking at unwarranted additional charges. Motorhome Republic (lulia and Teona) fought my case and achieved a successful outcome. Above and beyond, thank you Motorhome.
9 May 2025
Unprompted review
Reply from Motorhome Republic
Hi Paul,
Thank you for your kind words! We're thrilled to hear that we were able to help in this situation. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Eugene
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