Motormoolah Reviews 896

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 525 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, finding the process of selling their car to be professional, seamless, and easy. Many appreciate the fair and competitive prices offered, often noting that the quoted price remained consistent. The staff is consistently praised for being helpful, courteous, and providing great communication throughout the process. The payment process is also a strong point, with funds often transferred immediately and without fuss. However, some customers experienced issues with the user experience, such as challenges with uploading photos or repeated emails after a price was agreed upon. A few people also mentioned that the initial collection arrangements were not followed through. There were also instances where the final offer was significantly lower than the guaranteed quote, leading to lengthy negotiations and dissatisfaction with the price adjustment.

What people talk about most

Service

Users describe positive interactions with service. Customers frequently praise the friendly, courteous, and... See more

Price

People report positive experiences with price. Many customers received fair and excellent prices for their... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Payment

Clients share positive opinions on payment, frequently highlighting its speed and efficiency. Many reviewers... See more

User experience

Customers generally report positive experiences with the user experience, highlighting a professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sold our mini cooper and got a very fair price. Collected promptly without any hassle. Funds transferred immediately before car left. Ben was very helpful and courteous. Very professional and se... See more

Rated 5 out of 5 stars

sold my car to motormoolah and got the highest offer, and understood the car had no history and were so understanding! the onyx collection team, connor and cash were so lovely and friendly and made me... See more

Company replied

Rated 5 out of 5 stars

Straight forward process from initial conversation re my vehicle to obtaining a quote and then uploading of paperwork and collection. All very quick and easy - price quoted didn’t change and monies we... See more

Company replied

Rated 5 out of 5 stars

Overall good and pleasant service. Sold my car with no issues. However when they first attempted to arrange collection of the car the person assigned didn't follow through but after speaking with Mone... See more

Company replied


Company details

  1. Car dealer

Written by the company

Motormoolah is an extension of Hilton Garage Car Supermarket, one of the biggest independent Car Supermarkets in the UK. The aim of Motormoolah is to make the process of selling your car as easy as possible, with no hidden fees and no intermediaries, enter your reg and we'll value the car to buy it direct from your drive. With our main location in Derby, we proudly serve multiple local areas, including Manchester, Sheffield, Birmingham, Staffordshire, and Newcastle.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

896 reviews

5-star
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1-star

Replied to 49% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Avoid giving your details

Filled in my details and got told all had been passed to another company I knew nothing about .
Avoid like plague .

13 April 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you for your feedback, and we’re sorry to hear about your concerns.

We understand how this could be confusing. In some cases, depending on the valuation and availability, parts of the process may be handled by trusted partner companies who assist with collection or final purchase. However, this should always be made clear during the process, and we’re sorry if this wasn’t communicated properly in your case.

We take comments like this seriously and will review how this is explained to ensure greater clarity going forward.

The Motormoolah Team 🚙

Rated 5 out of 5 stars

Very easy to deal with

The simplicity from start to finish was hard to believe.
Motormoolah, imogen in particular was professional and very punctual in her responses to any of my questions.
Would definitely recommend motormoolah, very happy 😊

8 April 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you so much for your lovely feedback! We’re really pleased to hear you found the process simple from start to finish and that Imogen was professional and punctual in supporting you with your questions. It’s great to know you’re very happy with the service and we truly appreciate your recommendation 😊

The Motormoolah Team 🚙

Rated 5 out of 5 stars

Imogen was brilliant from start to…

Imogen was brilliant from start to finish, always kept me updated, was very welcoming and helpful, it didn’t take that long to sell the car! Would recommend. They give the best price compared to other company’s.
Thanks again.

2 April 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thanks so much for your great feedback! We’re really pleased to hear Imogen looked after you so well from start to finish, kept you updated, and made the process quick and easy. It’s also great to know you were happy with the price compared to other companies. We really appreciate your recommendation and kind words!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

Motormoolah was very good with the…

Motormoolah was very good with the commination customer service making things run smoothly and they gave me the BEST OFFER 👌 for my car fast payment can collected

Many thanks 😊

6 April 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thanks so much for your great feedback! We’re really pleased to hear you were happy with our communication, customer service, and that everything ran smoothly for you. It’s great to know you received the best offer for your car and that the collection and payment were fast and easy. We really appreciate you choosing us!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

Helpful and quick

Helpful and quick, easy to use and polite customer service

10 April 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thanks so much for your kind feedback! We’re really pleased to hear you found the service helpful, quick, and easy to use, and that our customer service team was polite and supportive. We really appreciate you taking the time to share your experience!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

Good service from start to payment

Good service from start to payment. Reasonable price compared to the market.
Staff friendly and helpful including the guy who collected vehicle (rob possibly, may have wrong name).
Would use again.

7 April 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thanks so much for your great feedback! We’re really pleased to hear you found the service smooth from start to finish, and that you were happy with the price compared to the market. It’s also great to know the team and the collection driver were friendly and helpful. We really appreciate your comment and would be happy to help you again in the future!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

Brilliant service

Brilliant service, spoke to Ben on the phone very helpful and pleasant gave me a quote and passed my details onto the collection team, connor was brilliant came examined the car took for a quick test drive and money in the bank within half hour will definitely use again future thanks very much

14 April 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thanks so much for your brilliant feedback! We’re really pleased to hear Ben was helpful and pleasant on the phone, and that Connor made the collection process smooth and efficient. It’s great to know you had your payment in the bank within half an hour and that everything went so well. We really appreciate your kind words and look forward to helping you again in the future!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

Impeccable Service

From initial valuation right through to collection of my car the service was impeccable. Price offered was great and fair, communication throughout was fantastic, the whole process hassle free and a breeze. Many thanks to Ben and all. I recommend highly.

10 April 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you so much for your fantastic feedback! We’re really pleased to hear the whole process from valuation through to collection was smooth, hassle-free, and that you were happy with the fair price and clear communication throughout. It’s great to know Ben and the team looked after you well, and we really appreciate your high recommendation!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

I sold my car today

I sold my car today , Ammar from onyx came to collect it just wanted to say what a lovely experience he was great and made the process very smooth and comfortable the update with timing was spot on . I definitely approve and recommend once again thank you !!

11 April 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you so much for your lovely feedback! We’re really pleased to hear everything went smoothly and that Ammar made the collection process comfortable and easy for you. It’s great to know the timing updates were spot on and that you had such a positive experience. We really appreciate your recommendation and kind words!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

I recommend this company to sell your…

I recommend this company to sell your car to. Would have liked a bit more for my car but unless I wanted the hassle of selling it privately I was limited to what I could get and Motor Moolah came up with the best price out of the several companies I tried. The whole process was very quick and simple and everything went smoothly on the day of collection. They never tried to knock the price down by picking fault on collection day (this does rely on the seller giving an accurate description originally though) and the collection company they use was also very good (and punctual). I would use Motor Moolah again.

8 April 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you so much for your detailed feedback and recommendation! We’re really pleased to hear you found the process quick, simple, and smooth on collection day, and that you felt you received the best offer compared to other companies. It’s also great to know the collection team was punctual and professional, and that everything went as expected with no issues on the day. We really appreciate your honest comments and look forward to helping you again in the future!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

Smooth and easy to deal with.

8 April 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thanks so much for your feedback! We’re really pleased to hear you found everything smooth and easy to deal with. We really appreciate you taking the time to share your experience!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

Ammar came to collect my Peugeot today…

Ammar came to collect my Peugeot today and was very helpful making the process as smooth as possible

7 April 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thanks so much for your kind feedback! We’re really pleased to hear Ammar was helpful and made the collection of your Peugeot smooth and easy. We really appreciate you taking the time to share your experience!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

A very good price offered

A very good price offered. Excellent communication from them and the assigned garage. Could not have gone smoother. Really pleased all round.

20 March 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you so much for your great feedback! We’re really pleased to hear you were happy with the price offered and that communication from both our team and the assigned garage was excellent. It’s great to know everything went smoothly and that you were pleased all round. We really appreciate you taking the time to share your experience!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

Thanks to Imogen for a really swift

Thanks to Imogen for a really swift, hassle free purchase of my Mercedes A35.

You offered a price way over what webuyanycar were offering and the sale was completed in less than an hour with the money going straight into by bank.

17 March 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thanks so much for your great feedback! We’re really pleased to hear Imogen made the process swift and hassle-free for your Mercedes A35. It’s fantastic that you received a strong offer and had everything completed so quickly, with the funds in your account in no time. We really appreciate you sharing your experience!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

Excellent result.

Excellent result.
I filled out the details on the form, I got the valuation, they collected the car and the money was transferred over.
Other than a slight miscommunication, the process was very good. I would like to thank Amir who came to collect the car, as he did an excellent job in sorting out the issue we had. I would recommend them to anyone looking to sell your car.

2 April 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thanks so much for your detailed feedback! We’re really pleased to hear the process was smooth overall, from valuation through to collection and payment. We also appreciate your understanding regarding the slight miscommunication, and it’s great to hear Amir was able to resolve everything professionally on the day. We’ll be sure to pass on your kind thanks to him. We really appreciate your recommendation!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

Motormoolah better than all competitors

Ben at Motormoolah was great, really helpful getting my car sold after I had been messed around numerous times by Carwow. He also gave me the best price on my vehicle!

Will definitely be using them again in future.

25 March 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thanks so much for your great feedback! We’re really pleased to hear Ben was helpful in getting your car sold, especially after your previous experience elsewhere. It’s also great to know you received the best price for your vehicle and that everything went smoothly. We really appreciate your kind words and look forward to helping you again in the future!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

Really easy going guys ammar made the…

Really easy going guys ammar made the transfer as quick as possible really appreciate the care for the customer thanks

31 March 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thanks so much for your kind feedback! We’re really pleased to hear everything felt easy-going and that Ammar made the transfer as quick and smooth as possible. It’s great to know you appreciated the care and service. We really appreciate you taking the time to share your experience!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

Imogen was very responsive

Imogen was very responsive, professional and made the job of selling my car, very easy. Explaining all the steps and with a positive outlook, looked to find solutions to problems rather than a, no can do, attitude. I would highly recommend Motormoolah, to anyone who wanted a no hassle, good price, for their vehicle.

2 March 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you so much for your lovely feedback! We’re really pleased to hear Imogen was responsive, professional, and made the process of selling your car so easy. It’s great to know she took a helpful, solution-focused approach and made everything smooth and hassle-free for you. We really appreciate your recommendation!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

I had some doubts as I never heard of …

I had some doubts as I never heard of Motormoolah but was no hassle at all. The staff were great and paid what was agreed when the car was valued on the phone. Everything was sorted very efficiently, through to payment and collection. Great service.

25 March 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thank you so much for your honest feedback! We’re really pleased to hear that despite your initial doubts, everything went smoothly and that our team made the process hassle-free for you. It’s great to know the agreed valuation was honoured and that the whole experience from collection through to payment was efficient. We really appreciate your kind words and support!

The Motormoolah Team 🚙

Rated 5 out of 5 stars

Quick and fair valuation and…

Quick and fair valuation and professional in collection and payment.

26 March 2026
Unprompted review
Motormoolah logo

Reply from Motormoolah

Thanks so much for your feedback! We’re really pleased to hear you were happy with the quick and fair valuation, and that the collection and payment process was handled professionally. We really appreciate you taking the time to share your experience!

The Motormoolah Team 🚙

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