Sold our mini cooper and got a very fair price. Collected promptly without any hassle. Funds transferred immediately before car left. Ben was very helpful and courteous. Very professional and se... See more
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Motormoolah is an extension of Hilton Garage Car Supermarket, one of the biggest independent Car Supermarkets in the UK. The aim of Motormoolah is to make the process of selling your car as easy as possible, with no hidden fees and no intermediaries, enter your reg and we'll value the car to buy it direct from your drive. With our main location in Derby, we proudly serve multiple local areas, including Manchester, Sheffield, Birmingham, Staffordshire, and Newcastle.
Contact info
Hilton Garage, DE655FJ, Derby, United Kingdom
- buying@motormoolah.com
- motormoolah.com
Replied to 49% of negative reviews
Typically replies within 1 week
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Really good price offered
Really good price offered. Assistant on the phone was really good, as with all these trade in companies if your honest with them they won’t surprise you with huge price drops on collection. Sometimes they try and chip off for no reason but this was not the case with Motormoolah. Price offered online and on the phone was the same and very happy with it. Photo and documents were easy to upload on the portal and the person that collected was fantastic. Sorted out the finance. Short drive and then he took the car. Very polite and kept me up to speed with what was happening the whole time.

Reply from Motormoolah
It was so easy and simply
It was so easy and simply I really wasn't expecting it! I kept thinking at last minute they will change the goal posts but they didn't it was just simple! Transport guy was brilliant too explaining what happens and nothing felt rushed at all! First time doing this but will certainly be doing it again!!

Reply from Motormoolah
From start to finish was a pleasure…
From start to finish was a pleasure dealing with everyone at motormoolah especially Imogen.better offer than all of the other leading online companies. Will definitely use again

Reply from Motormoolah
It was a pleasure to deal with…
It was a pleasure to deal with everybody concerned in the smooth transaction. I would highly recommend.

Reply from Motormoolah
Brilliant service
Brilliant service. Ben’s communication was fantastic and the vehicle was collect from my home free of charge 48 hours later. Thanks!

Reply from Motormoolah
Great experience thanks
Dealt with Ben and had a hassle free experience. Got the price quoted & I was more than happy. I would recommend checking them out they pay more than pretty much anywhere else I tried thanks.

Reply from Motormoolah
Excellent service WILL USE AGAIN 👍
I found this experience very easy and stress free a lot better then the others .
I was impressed by Ben and other staff who did not rush me and explained everything in a calm easy manner thank you so much and I got what I wanted for the car will use them again

Reply from Motormoolah
Brilliant
Collected the vehicle when they said they would and paid the guaranteed price offered. Both Ben, who I dealt with via the phone and Ricardo, who collected the car were both friendly and helpful.
Would highly recommend.

Reply from Motormoolah
Good price excellent service
Good price
Excellent service
Helpful and communicative

Reply from Motormoolah
Great Service From Start To Finish
Great service from start to finish. MotorMoolah kept me updated the whole way through, and Connor from Onyx was brilliant to deal with. The entire process was super quick, it only took about 3 days from my first enquiry to the car being collected and the money hitting my bank (which is done before the keys are handed over).
They also offered me around £700 more than any other company I tried, and the amount I received was exactly what they promised, no last-minute changes or hassle. I’d definitely recommend them to anyone thinking of selling their car, and I’ll 100% be using them again in the future. Thanks again!

Reply from Motormoolah
Cannot fault !!!!
I went to several dealers , who all offered below what my car was worth to sell ...motormoolah gave a really great price above any of the other providers on the market...l dealt with Ben for the sale of my car , Ben was extremely helpful every step of the way , answering all of my querys promptly...he is an asset to the company thanks Ben !!! It was all seamless , the chaps that picked up my vehicle were very helpful..making sure they got to me even though there was a delay due to traffic etc ...they still arrived to fulfil my sale ...they are worth their weight in gold ....l got the full price quoted for my vehicle , money was in bank 1/2 hr later ...highly recommend selling your vehicle to motormoolah , they are a cut above the rest sincerely...

Reply from Motormoolah
Sh!t show at the f"ck factory
Given my experience with Motormoolah 1 star because there was no less. Arranged to sell my truck - sent photographs of the vehicle and had a guaranteed price back from them saying this is what you will be paid. A bloke turned up from someone called Hilton Garage (presumably who MM were selling the car to for a commission) and he/they weren't aware of the cars condition, MM had not forwarded photos. The bodywork is abit banged up in places. Which i was transparent with MM about from the start. The bloke left, rang his supervisor and forwarded a video of the cars condition. Shortly afterwards the bloke called me and said he had been told to abort the collection as they didnt want the car. I have not heard from MM since. Not blaming the garage, if they knew they wouldn't have proceeded, this was all because of MM and it's such a shame cos the initial sales guy i spoke to seemed OK. Will never use again or recommend.

Reply from Motormoolah
Easy and hassle free
Easy and hassle free, the process was easy to follow

Reply from Motormoolah
NEVER PROMISE FROM THEM
Last week I got quote from Motor Moolah that i was happy and I give details and photo of my car and bit drop price and I was happy that and make sure got that price I want so yesterday come to look at my car and SHOCK give me that price is massive drop is make me sad and realise is NEVER PROMISE to them. Now I feel sad that amount you give me money after that you sell car to anyone more money than you give me. SICK!!!!
Agreed the price over the phone having…
Agreed the price over the phone having submitted photos. Man came inspected the car and the money came through 10 mins later. Perfectly easy and much better price than WBA’s. Highly delighted

Reply from Motormoolah
Disgusting unprofessional and have a…
Disgusting unprofessional and have a robot to message you a avoid all costs fake lies

Reply from Motormoolah
Its was easy all way though but just…
Its was easy all way though but just waiting in all day because they very busy so they say am pick up but its pm pick 530 pm aparted from that I can't fault there service .

Reply from Motormoolah
Head and shoulders above the competition
I recently sold my car to Motormoolah and I have to say that the experience was fabulous. Kierran made the whole process easy and gave me confidence from the start that all would go as promised. I did sell a car to Webuyanycar once and the difference between them is like night and day.
Motormoolah honoured the price and made the whole process hassle free.

Reply from Motormoolah
Positive experience
Happy with my experience with Motormoolah. Advisor Ben was professional & personable. Took around a week for the car to be collected and this part of the process is usually the most stressful- but was very pleased to be told I would be paid the full price offered. No further negotiations which was a relief.
I would recommend this company and I would use again.

Reply from Motormoolah
I shall return
Friendly, informative, professional, straightforward, i was offered a great trade in price ,paid into my bank account immediately i agreed to sell .I will definitely will use Motormoolah again

Reply from Motormoolah
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