Motorpoint made sure everything was ready to go and had the car clean and tidy, The staff were very friendly and helpful with any questions or advice i needed on the car i had bought. Got the car at a... See more

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Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... See more
+Being able to wander round the cars without sales staff harassing. +Great quality car at reasonable price. +Friendly service. +A lot of process done ahead of time on phone or online. - No... See more
From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... See more
Company replied
Company details
- #57 of 91 best companies in Car dealer
- #26 of 54 best companies in Used car dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Contact info
25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, United Kingdom
- 0131 608 3637

Over 1000 new cars every week
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We have now bought two vehicles from…
We have now bought two vehicles from Motorpoint Edinburgh and only have positive things to say. Hassle free and the staff are not pushy like other motor traders.
Anna Baranowska was fabulous during both sales and would highly recommend speaking to her. She was easily contactable and friendly.

Reply from Motorpoint - Edinburgh
From Initial phone call to driving away…Service, Derby- Edinburgh.
From Initial phone call to driving away from pickup excellent service.

Reply from Motorpoint - Edinburgh
Great Service
I went to Motorpoint to buy a car and part exchange. Great service received throughout, from the initial phone call confirming my order and details to arriving at the Edinburgh store to collect my new car. Great friendly staff.

Reply from Motorpoint - Edinburgh
Super service from Steven in your…
Super service from Steven in your Edinburgh branch ,,, very knowledgable and helpful.

Reply from Motorpoint - Edinburgh
Good service, quality cars
Picked up car on 4/9. Straight forward, no issues. No problem recommending.

Reply from Motorpoint - Edinburgh
I can't say it was great
I can't say it was great, but it was alright. The salesman did his job and I purchased the car. Very happy with my purchase.
I was given the keys and left to drive away with no instructions. I had to ask someone to show me the handbrake as I had never seen one like that before.

Reply from Motorpoint - Edinburgh
Buy a car with peace of mind
Was happy with the experience. Jordan was very knowledgeable and professional.Also the girl that helped me the following week when I got my new plates. Sorry I forgot her name. She was most helpful. One negative thing. I had never driven an automatic car before so would have been helpful if someone had went over the controls and maybe came on the test drive.

Reply from Motorpoint - Edinburgh
Great customer service
Great customer service, very relaxed atmosphere no pressure when walking round the showroom

Reply from Motorpoint - Edinburgh
Website easy to navigate and use
Website easy to navigate and use. Everything could be done online. When phoning to speak with customer services everything was straight forward.

Reply from Motorpoint - Edinburgh

Reply from Motorpoint - Edinburgh
Friendly helpfull knowledgeable staff…
Friendly helpfull knowledgeable staff very patient informative no pressure from them to buy the car.

Reply from Motorpoint - Edinburgh
Well Done Motorpoint.
I travelled from Accrington to Edinburgh to pick up my car, everything was ready to go when I arrived, all I had to do was pay the outstanding ammount and car tax, a few signatures and away I went, 25 minutes at top.
Well done Mororpoint.

Reply from Motorpoint - Edinburgh

Reply from Motorpoint - Edinburgh
First rate service from friendly and…
First rate service from friendly and efficient staff member Connor. Very happy with my new car.

Reply from Motorpoint - Edinburgh
Easy smooth transaction
Easy smooth transaction. First sales rep was not to knowledgeable about the car I purchased but got one of the other reps to go through the car details but good friendly service.

Reply from Motorpoint - Edinburgh
Great communication overall
Great communication overall. Staff member Jordan was very friendly, professional and explained the whole process of picking up our new car.

Reply from Motorpoint - Edinburgh
Straightforward
Straightforward, and helpful, a very uncomplicated way to buy a car. Everyone was a delight to deal with.

Reply from Motorpoint - Edinburgh

Reply from Motorpoint - Edinburgh
Very good sales process
Very good sales process, communications thereafter (the after sales process) could do with some minor improvement.

Reply from Motorpoint - Edinburgh
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