Couldn't praise the staff more highly, especially Sanjay who was an absolute star, Craig was also very helpful. Could not have been more patient and helpful. The company should be proud they have staf... See more

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Although I made arrangements to visit Motorpoint at the time set by them, the car was not ready the battery was empty of charge. This delayed the hand over by a few hours. The saviour of the han... See more
I visited Motorpoint in Portobello on Saturday 13 June. The showroom was recommended to me by a friend for the low-pressure support that they received to find a car. The saleman who welcomed me, Lewis... See more
Company replied
From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... See more
Company replied
Company details
- #57 of 91 best companies in Car dealer
- #27 of 54 best companies in Used car dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Contact info
25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, United Kingdom
- 0131 608 3637

Over 1000 new cars every week
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Excellent price for vehicle and very…
Excellent price for vehicle and very good customer service.

Reply from Motorpoint - Edinburgh
MotorPoint experience
Fantastic service all the way through From manager to sales and workshop all we’re a credit to MotorPoint

Reply from Motorpoint - Edinburgh
1st class service at showroom
Communication could have been better leading up to is viewing the car, it required some work done so 2 viewing cancelled but no information between cancellations.
On day of test drive Lewis looked after us really well and everything went like clockwork.

Reply from Motorpoint - Edinburgh
Good service and not pushy
I used Motorpoint for the first time . I found them straightforward to deal with. The salespeople were pleasant and helpful. Prices were reasonable and they were not pushy

Reply from Motorpoint - Edinburgh
Edinburgh Motorpoint - excellent
Honest and genuine when it came to selling my car to them. Edinburgh Motorpoint made the transaction so easy and quick, I was genuinely shocked at how quick the car was sold and all paperwork done. Cash straight to my bank - such a relief😁

Reply from Motorpoint - Edinburgh
Excellent experience
My experience with finding the right car was easy, Connor was really helpful and explained how I could get finance on a car as well as explaining the different finance options available to me. I went from finding a car I liked to having everything done and driving off the lot within a week. 10/10

Reply from Motorpoint - Edinburgh
Good service and price
The team were helpful and persisted until I got a car I was very pleased with.
Friendly service and not pushy. Price was good

Reply from Motorpoint - Edinburgh
Very large choice of nearly new cars
Very large choice of nearly new cars. No pressure from sales staff

Reply from Motorpoint - Edinburgh
Helpful staff
We were really impressed by the staff at Motorpoint , they were helpful and efficient but also were so laid back , so you didn’t have that hard sell attitude you sometimes get at showrooms . Will definitely recommend.

Reply from Motorpoint - Edinburgh
New car experience
Good clear advice and no pressure from sales staff. Felt I was supported in a decision not wild a car.

Reply from Motorpoint - Edinburgh
I felt the Motorpoint representative to be very professional and helpful…
I felt the Motorpoint representative to be quite thorough with his information, and I didn't feel pressurised into buying my vehicle on my visit to the garage. He spent time explaining all the details of financial matters.

Reply from Motorpoint - Edinburgh
Excellent company to deal with and an…
Excellent company to deal with and an excellent employee in the name of Jordan Edinburgh branch

Reply from Motorpoint - Edinburgh

Reply from Motorpoint - Edinburgh
My new car.
I got the car sent up from Chingford .
Car was at the Edinburgh branch for the date of my viewing. Went over all the details the car was exactly as described and I got the agreed price for my trade in. From the first call to purchasing, all staff were great

Reply from Motorpoint - Edinburgh
We have now bought two vehicles from…
We have now bought two vehicles from Motorpoint Edinburgh and only have positive things to say. Hassle free and the staff are not pushy like other motor traders.
Anna Baranowska was fabulous during both sales and would highly recommend speaking to her. She was easily contactable and friendly.

Reply from Motorpoint - Edinburgh
From Initial phone call to driving away…Service, Derby- Edinburgh.
From Initial phone call to driving away from pickup excellent service.

Reply from Motorpoint - Edinburgh
Great Service
I went to Motorpoint to buy a car and part exchange. Great service received throughout, from the initial phone call confirming my order and details to arriving at the Edinburgh store to collect my new car. Great friendly staff.

Reply from Motorpoint - Edinburgh
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