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Motorpoint - Edinburgh Reviews 

501
TrustScore 4.5 out of 5

4.7

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great cars, very good on price and staff are just the best. This is my second car from Motorpoint and when it comes to renewal, I will go back as i know they will take great care of me as a customer.... See more

Company replied

Rated 5 out of 5 stars

I visited Motorpoint in Portobello on Saturday 13 June. The showroom was recommended to me by a friend for the low-pressure support that they received to find a car. The saleman who welcomed me, Lewis... See more

Company replied

Rated 5 out of 5 stars

Excellent process start to finish, I used the website to select the car I wanted and they shipped it up to Edinburgh for me to collect. Car was ready earlier than planned which was great however I cou... See more

Company replied

Rated 5 out of 5 stars

From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... See more

Company replied


Company details

  1. #58 of 93 best companies in Car dealer
  2. #27 of 54 best companies in Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, United Kingdom

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

501 reviews

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4.7

All reviews

(501)

5,840 reviews in the last 12 months

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Rated 5 out of 5 stars

Selling a car to Motorpoint

The sales person ( Dougie ) at Edinburgh showroom was extremely professional and polite.

He took the car away and tested it, took it to the workshop to have it thoroughly looked over.

He returned and gave me exactly what I was offered on the provisional offer.

Very easy to deal with, very open and honest.

Thank you.

25 May 2026
Unprompted review
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're so pleased to hear about your positive experience with us. It's wonderful that our team member provided such professional and honest service. Thank you for your kind feedback.

Thank you
Shannen, GSM

Rated 5 out of 5 stars

Wonderful service all around.

They were very attentive to my needs and concerns. Special thanks to Connor McGrath, whom I met a year ago when I first went there. Even though I didn't make a purchase then, immediately I contacted them, he got on my request immediately, was very responsive and patiently explained everything I needed for my purchase. Would definitely recommend Motorpoint for your car needs.

18 May 2026
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Reply from Motorpoint - Edinburgh

We are so glad to hear that our team was attentive to your needs and concerns. It's wonderful to know that we could assist you with your purchase. We appreciate your recommendation!

Thank you
Shannen, GSM

Rated 5 out of 5 stars

Motorpoint

I ordered and bought car on same day. Got a fair price for my trade it. Staff were very helpful.

22 May 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear you bought your car the same day and received a fair trade-in price. We appreciate your kind words about our helpful staff.

Thank you
Shannen, GSM

Rated 5 out of 5 stars

Lewis was very helpful in helping me…

Lewis was very helpful in helping me get my car. He never once pressured me into anything and was always polite and friendly. Lewis gets the full 5 stars, give the lad a pay rise!

22 May 2026
Unprompted review
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're so pleased you had such a positive experience with our team. We're glad they were polite and helpful. Thank you for your kind words!

Thank you
Shannen, GSM

Rated 5 out of 5 stars

My experience at Motorpoint

I bought a care from Motorpoint back at the start of April. To say I had a great experience would be an understatement. Steven Kelly helped assist me from start to finish. Allowing me to look at all the vehicles, see what my needs were etc. it was just a very pleasant and easy experience. I bought a car the following day and have been really enjoying driving it since. I really recommend this place as it leaves you feeling with a lot of reassurance about the vehicle you have purchased. Thank you again to Steven for making it so comfortable for me.

6 April 2026
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Reply from Motorpoint - Edinburgh

We're so pleased to hear you had such a great experience with us! It's wonderful that you found the process of choosing your car to be pleasant and easy. We appreciate your kind words and recommendation.

Thank you
Shannen, GSM

Rated 5 out of 5 stars

"I had a great experience purchasing my…

"I had a great experience purchasing my Car at Motorpoint Edinburgh.Lewis was incredibly professional, transparent, and patient. There was zero pressure, and he thoroughly explained all the features and financing options. The entire process was smooth and fast. Highly recommend!"

9 May 2026
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Reply from Motorpoint - Edinburgh

We are so pleased you had such a great experience purchasing your car with us. It's wonderful to hear that the process was smooth and fast. Thank you for your kind recommendation!

Thank you
Shannen, GSM

Rated 5 out of 5 stars

14/05/26 Edinburgh Motorpoint

Thanks to Milly Milne the sales process was made easier for us. She was so efficient with the paperwork, explaining everything in detail so we were able to understand. Thanks again Milly for your patience and understanding. YOU ARE 0UR STAR.

16 May 2026
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Reply from Motorpoint - Edinburgh

We're so happy to hear our team made your sales process easier with their efficiency and clear explanations. Thank you for your kind words!

Thank you
Shannen, GSM

Rated 4 out of 5 stars

Staff are friendly

Staff are friendly, no high pressure, very organised. I bought an electric EV and they were able to answer all my questions for me including on battery health.

10 May 2026
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Reply from Motorpoint - Edinburgh

We're so glad you had a positive experience with our friendly and organized staff. We appreciate your kind words!

Thank you
Shannen, GSM

Rated 4 out of 5 stars

I got the car I wanted

I got the car I wanted . It was in lovely condition Dylan was very helpful .
Down side I was promised there be some charge in battery's it was not charged . After charging it my car came up folts and now has go in 2/3 day update on software. At VW Garage They can't give a replacement car untill June. I can't hang on that long so booked in in on 25 may no replacement car

14 May 2026
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Reply from Motorpoint - Edinburgh

We appreciate you sharing your experience. We are concerned to hear about the issues with the car's battery and the subsequent software update. We are actively looking into this to understand what happened and how we can improve.

Thank you
Shannen, GSM

Rated 5 out of 5 stars

Great customer service.

Great customer service.. Dougie was very friendly and helpful all the time. Happy with the car conditions and price.

7 May 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're so pleased you received great service and are happy with your car's condition and price. Thank you!

Thank you,
Shannen, GSM

Rated 5 out of 5 stars

Easy car buying experience

Easy car buying experience.

The service I received from Motorpoint Edinburgh was great. All my questions were answered, nothing was too much trouble and every step of the process was explained clearly. The communication was good and I got a great car at a great price.

11 May 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're so glad to hear you had an easy car buying experience with us. It's wonderful that we could answer all your questions and provide a great car at a great price!

Thank you
Shannen, GSM

Rated 5 out of 5 stars

Fantastic company selling quality cars…

Fantastic company selling quality cars at fair prices. Website provides comprehensive information and as many online processing possibilities as any customer would require. Also had an excellent experience in the showroom with the consultant (Dylan) who could not have been more helpful or professional. Thoroughly recommend starting with Motorpoint when looking for a car.

3 May 2026
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Reply from Motorpoint - Edinburgh

We're delighted to hear you found our company fantastic and our cars quality at fair prices. It's great our website and showroom experience were excellent. Thank you for your recommendation!

Thank you
Shannen, GSM

Rated 5 out of 5 stars

Good service

Good service, knowledgeable staff. Also very patient while we got the finance / paperwork sorted.
Really like my new car too.

3 May 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're so glad our staff provided good service and were patient with your paperwork. Enjoy your new car! Thank you for your feedback.

Thank you
Shannen, GSM

Rated 5 out of 5 stars

,best price easy transaction ,great staff.

The whole process from going on line picking my car,and getting my part exchange valuation was easy,then when we went to pickup my car, Connor was very helpful ,gave us the keys to check my new car and made sure we were happy with it,before going to check my trade in,not to mention the price ,I checked online and could not find the same car for the price anywhere. Over all great service and great staff. Definitely a bonus fir the company.

5 May 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're so pleased to hear your online car selection and part exchange process was easy. It's wonderful that our team member was helpful and ensured you were happy with your new car. Thank you for recognizing our great service and staff.

Thank you
Shannen, GSM

Rated 5 out of 5 stars

I just have had the best experience…

I just have had the best experience from the start to end. I reserved a car but ended up buying a better 1 . Im happy with price of my new car plus very happy for the price offered for my car.
Staff very patient also. Highly recommend
Thanks to Dylan & Connor

2 May 2026
Unprompted review
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy you had a great experience and found an even better car than you expected. We appreciate that you were pleased with the price of your new car and the offer for your old one. We're glad our staff was patient.

Thank you
Shannen, GSM

Rated 5 out of 5 stars

The attention to detail

The attention to detail, the friendly staff and the easy processing of the part exchange leant toward a prettty stress free experience. No problem in recommending Motorpoint Portobello as the place to go to buy a nearly new car

29 April 2026
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Reply from Motorpoint - Edinburgh

We appreciate you sharing your feedback. We're happy to hear that the staff's attention to detail and easy processing made for a stress-free experience. We're glad you'd recommend us!

Thank you
Shannen, GSM

Rated 4 out of 5 stars

Simple & Efficient

No pressure.
Simple process

23 April 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We appreciate you sharing that the process was simple and stress-free. Thank you for your review!

Thank you
Shannen, GSM

Rated 5 out of 5 stars

No frills or spills, good service.

I’ve used Motorpoint before so had an expectation of what was coming. It’s a no frills handover but having achieved a saving of around £2500 on every other dealer, that’s not an issue. In and out in about 20 minutes. Efficient, polite service.

22 April 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that you had an efficient and polite experience and appreciate the savings achieved. Thank you for choosing us again and for your positive feedback!

Thank you
Shannen, GSM

Rated 5 out of 5 stars

Sanjay explained everything clearly and…

Sanjay explained everything clearly and was very patient in taking us through each step of the purchase.

21 April 2026
Motorpoint - Edinburgh logo

Reply from Motorpoint - Edinburgh

We're happy to hear that the purchase process was clearly explained and patiently guided. Thank you for sharing your positive experience with us!

Thank you
Shannen, GSM

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