Banner for Motorpoint - Glasgow

Motorpoint - Glasgow Reviews 

1,726
TrustScore 4.5 out of 5

4.7

60 Hamilton Road, Mount Vernon, G32 9QA Glasgow, Lanarkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Highly recommend Motorpoint from my own experience. Selected a car from their website. Car was transported from Leeds store to Glasgow (for a fee). Chris at head office kept me informed of progress as... See more

Rated 4 out of 5 stars

We have had great communication with Justin Reid,mitch & Hugh at motorpoint glasgow. Very friendly&helpful we have now purchased 8 cars over the years and will definitely use and recommend this b... See more

Rated 5 out of 5 stars

I had seen the car I wanted online prior to visiting the store. After visiting the store to view in person, I had a few small needs to sway my decision to purchase, these were met. Jack R was great,... See more

Rated 5 out of 5 stars

Mitchell from the outset was very helpful without being pushy , before i knew it I was signed up for the new car and everything taken care of . Even picking the new one up and trading in my old one... See more

Company replied


Company details

  1. #58 of 92 best companies in Car dealer
  2. #27 of 54 best companies in Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 60 Hamilton Road, Mount Vernon, G32 9QA, Glasgow, Lanarkshire, United Kingdom

  • 0141 4138601
Promotion box for Motorpoint - Glasgow

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,726)

5,892 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great staff & deals

Staff was great car has been great & deal was good only negative was the transport company took 3weeks to bring the car up from a site in England!!

17 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Davie

We appreciate your positive feedback on our staff, car, and the deal.

We sincerely apologise for the extended delay with the transport company.

Thank you
Motorpoint Glasgow

Rated 4 out of 5 stars

No pressure sales left to make your own…

No pressure sales left to make your own choice of vehicle

17 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning John

We're delighted to hear that you had a positive experience and felt comfortable making your own choice of vehicle without any pressure. Thank you for your valuable feedback!

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Great team

Buying a car is such a daunting experience but I couldn’t recommend motorpoint enough. They were relaxed and informative and didn’t pressurise me at all. They took the time to listen to what I needed and found me the perfect car. Will definitely use them again. Staff were brilliant.

17 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Lois

We're so glad to hear that your car buying experience with us was a positive one! It's wonderful that our team was relaxed, informative, and took the time to find you the perfect car without any pressure.

We appreciate your recommendation and look forward to seeing you again.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Heather

Thank you for your positive feedback for Motorpoint Glasgow !

Thank you
Motorpoint Glasgow

Rated 2 out of 5 stars

Lack of respect and a definite lack of interest

Lack of courtesy and consistency was a major issue. I was in with my elderly father, who had a good idea what he was looking for and was paying cash. It was like they couldn't be bothered with him. With his salesman taking on other customers before he'd finished with my dad. Then passing to someone else who then took on other customers too which meant that we were left waiting. They dont have a card machine so wanted a bank transfer which my dad doesn't do. Imagine being so niche with your payments to exclude several demographics!!! Had to come back because of some muck up (2 days later) and no coffee OR water. I wouldn't recommend them and, had I been my dad, wouldn't old them to stick the car up where the sun dont shine.

21 July 2026
Unprompted review
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Jacqueline

We are truly sorry to hear about the frustrating experience you and your father had during your recent visits. We sincerely apologize for the lack of consistent service and the inconvenience caused by our sales process. We also regret that our payment options created difficulties and that amenities like coffee and water were unavailable.

We hope your dad is enjoying his new car and if there is anything we can help with please don't hesitate to contact us at branch.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Mitchell from the outset was very…

Mitchell from the outset was very helpful without being pushy , before i knew it I was signed up for the new car and everything taken care of .
Even picking the new one up and trading in my old one was very smooth , Alexander who handled the finance side of it is a very approachable and nice young man .
I’ll definitely use Motorpoint again and will recommend friends too

19 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Ann

We're so pleased to hear you had such a positive experience with us! It's wonderful that Alex and Mitch were helpful and made the process of getting your new car smooth and easy.

We're glad you'll recommend us to friends!

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Seamless…

Seamless process and exceptionally friendly staff

21 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Bernadette

Thank you for your 5 star review and positive feedback for Motorpoint Glasgow !

Thank You
Motorpoint Glasgow

Rated 5 out of 5 stars

Best price around for the vehicle i was…

Best price around for the vehicle i was after, no fuss service.

16 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Fraser

We appreciate you taking the time to leave us a review! We're so glad to hear you found the best price for the vehicle you were looking for and experienced fuss-free service.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Exceptional service

This is the 3rd car we have bought within 5 months from motorpoint . I have dealt with Hugh Kearney from day one a genuine guy with a pleasant and helpful attitude knows his stuff. I would recommend this company when buying a car you pay the price of car on website no haggling like other showrooms as they guarantee the price to be lower iv checked and there prices are very fair. A special mention to the young guy who was doing the handover I think his name was raz he was very pleasant and helpful and nothing was too much trouble . Thanks alan / Michelle and jak

21 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Alan

We're delighted to hear about your positive experiences with us, especially your third car purchase! It's wonderful to know that Hugh provided such pleasant and helpful service, and that you appreciate our straightforward pricing.

We value your recommendation & look forward to welcoming you back for car number 4!

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Seth was very helpful friendly and made…

Seth was very helpful friendly and made trading in my old car for a newer model a very easy experience. No issues

21 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Deborah

We're so pleased to hear that Seth made your car trade-in and new car purchase such an easy and positive experience. Thank you for your wonderful feedback!

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

We were allowed to wander and look at…

We were allowed to wander and look at the cars with no salesman following us about

16 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Alexander

We appreciate your 5-star review & we're delighted to hear that you enjoyed the freedom to browse our cars at your leisure without any pressure.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

I bought a car from Motorpoint

I bought a car from Motorpoint last month that didn't have a Sat Nav SD card which was advertised with the car. Ellie from Motorpoint Glasgow followed this up with dogged determination to sort out. She deserves a pay rise if anyone from Motorpoint is reading this thanks.

11 June 2026
Unprompted review
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Tim

We're delighted to hear about the exceptional service you received from Ellie. It's wonderful to know that she demonstrated such dedication in resolving the issue with your car's navigation system.

We truly appreciate you sharing your positive experience.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Good advise from vinnie and seamless…

Good advise from vinnie and seamless transaction thanks to his knowledge of the industry.

20 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Robert

We're delighted to hear you received excellent advice and experienced a seamless transaction with Vinnie.

Thank you for your positive feedback!

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Great service

Great selection of cars. Great service

20 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Chris

We're so glad that you found our car selection and service great. We truly value your positive feedback.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Kwik service

Kwik service. Attentive staff

15 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Afternoon John

Thank you for your 5 star review and great feedback on our service and staff !

Thank You
Motorpoint Glasgow

Rated 5 out of 5 stars

2nd Motorpoint car in 2 years

The fact that I have bought a new car, twice in 2 years, both from Motorpoint must reflect well on Motorpoint.
I have been lucky to avoid the older, tired, slick, image of car salespersons, by being served by younger up and coming trainees, a very important point for customer experience.
Having bought my car 13 months ago, I was surprised by how much this had depreciated, effectively costing >£xxxx (removed for privacy) for this period. There were no damages beyond polish swirls and even had blue protective cover on polished aluminium door strips.

14 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Afternoon James

We are delighted to hear that you've chosen us for your car purchases twice in such a short period, and we truly appreciate your positive feedback. It's wonderful to know that our team provided you with an excellent experience.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Staff and constant communication…

Staff and constant communication between us really made purchase easy

19 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Afternoon Aileen

Thank you for your 5 star star review for Motorpoint Glasgow and your kind feedback on staff and communication at branch.

Thank You
Motorpoint Glasgow

Rated 5 out of 5 stars

Cars

Everyone was very professional and friendly

14 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Afternoon

We appreciate your 5 star review and kind feedback on how friendly and professional everyone was.

Thank You
Motorpoint Glasgow

Rated 3 out of 5 stars

Liked

Liked
Quick service
Unliked
Late response in Communication

8 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning

We appreciate your feedback regarding our quick service. We're sorry if our communication was late, we will make sure this feedback is given.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

New to Motorpoint

New to Motorpoint - saw the car I wanted on line and then visited. Daniella was excellent with no pressure to buy and plenty of time to consider and test drive if needed. Traded in my old car and was happy to also deal on a few additions (dog mats!) and a year on the warranty. Excellent place and I'm not stressed, would recommend.

18 July 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Afternoon

We're so pleased to hear you had such a positive first experience with us and Daniella ! It's wonderful to know you felt no pressure and had plenty of time to make your decision. We're glad we could help with the additions and warranty without making the situation stressful.

Thank you
Motorpoint Glasgow

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look