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Motorpoint - Ipswich Reviews 

290
TrustScore 4.5 out of 5

4.6

West End Road, IP1 2DZ Ipswich, GB


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Rated 5 out of 5 stars

Decided to buy a new car and went in to the Ipswich store ,was net by a lovely man called Cameron who helped us whilst we were looking ,and then after deciding on one in another Motorpoint store whi... See more

Company replied

Rated 4 out of 5 stars

The young man who dealt with our part exchange and purchase was very professional and calm. We had a few problems with the service history of our vehicle which was solved amicably. We were happy wit... See more

Company replied

Rated 5 out of 5 stars

Staff are helpful, not pushy & focussed on the needs of the customer. The whole buying & part exchanging process was so smooth & trouble free. I had used a different branch previously & was impress... See more

Company replied

Rated 4 out of 5 stars

We had good experience with motorpoint (Cameron) was very helpful answered all questions we had straight forward deal and part exchange

Company replied


Company details

  1. #58 of 96 best companies in Car dealer
  2. #27 of 55 best companies in Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

Promotion box for Motorpoint - Ipswich

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

290 reviews

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4.6

All reviews

(290)

6,240 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent staff

Very helpful staff and made the trade in and purchase so easy

16 June 2024
Motorpoint - Ipswich logo

Reply from Motorpoint - Ipswich

Hi Stuart, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team

Rated 5 out of 5 stars

The sale consultant was charming

The sale consultant was friendly, knowledgeable, understanding and charming.

He understood our concerns and reassured us of purchasing a vehicle with the company and its benefits.

He answered all our questions without hesitation and confidently. which I found entirely encouraging

He made us feel that the company would be able to deal with any queries or future issues.

Found this very reassuring.

8 June 2024
Motorpoint - Ipswich logo

Reply from Motorpoint - Ipswich

Hi Ann, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team

Rated 4 out of 5 stars

Good service. Excellent selection of cars

Was helpful in finding me a car which met my requirements regarding budget. Kept me fully informed over how long delivery would take and when finance had been agreed.
Unfortunately in collection I wasn’t overally happy with how the car had been valeted and was not very clean.

5 June 2024
Rated 5 out of 5 stars

Good variety of cars and lovely and…

Good variety of cars and lovely and clean and the staff are very polite even Tom who dealt with us.
Very professional and went through everything we needed to know.
Thank you.

27 May 2024
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Reply from Motorpoint - Ipswich

Thank you for your review.

Rated 5 out of 5 stars

Buying a car from Motorpoint

From start to finish it was a real pleasure dealing with Motorpoint. Excellent web site to view the cars and then once you’ve decided to purchase an excellent administrative service to help you with the purchase

22 May 2024
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Reply from Motorpoint - Ipswich

Thank you for your review, your feedback is greatly appreciated

Rated 5 out of 5 stars

The Motorpoint team were fantastic

The Motorpoint team were fantastic. Extremely helpful and I am completely satisfied with the service and experience I received and with the vehicle itself. The manager and Sarah at the Ipswich branch were great.

11 May 2024
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Reply from Motorpoint - Ipswich

Thank you for your comments. We're glad you had a positive experience

Rated 5 out of 5 stars

I’ve Dealt with Motorpoint many years…

I’ve Dealt with Motorpoint many years now, and I’ve never had a bad experience with them. Between myself and my family we’ve bought 6 different cars and never had any issues.all the staff are very helpful and friendly. The young salesman who sorted my order was very helpful and answered all my questions.

13 May 2024
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Reply from Motorpoint - Ipswich

Thank you for your comments. We're very pleased that you always receive great service

Rated 5 out of 5 stars

Motorpoint Ipswich

Everything was very well organised from my initial enquiry to viewing and purchase. The lady at Ipswich branch was very friendly. Went for a good test drive and on deciding to purchase the vehicle all the paperwork was completed quickly and efficiently. Overall the experience was excellent and all of the staff were very professional.

8 May 2024
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Reply from Motorpoint - Ipswich

Thank you for your review. We are glad you had the true Motorpoint experience

Rated 5 out of 5 stars

Conner was very help transparent

Conner was very help transparent. Listened to my requirements and help me achieve what I was looking for. Would use the company again , in fact I was given an recommendation. Glad I did .

26 April 2024
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Reply from Motorpoint - Ipswich

Hi Deborah, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team

Rated 5 out of 5 stars

Great!

I recently visited Motor Point and had the pleasure of Connor. Let me tell you, he was absolutely amazing! From the moment I walked in, he greeted me with a friendly smile. Connor's knowledge and expertise were evident as he patiently answered all my questions and provided valuable advice. The service I received was top-notch, and I couldn't be happier with the results. If you're looking for a car garage with exceptional customer service, I highly recommend Motor Point Car Garage, especially with Connor on the team. He truly made my experience outstanding!

16 April 2024
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Reply from Motorpoint - Ipswich

Hi Tia, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team

Rated 5 out of 5 stars

Great service

Great service. Nothing to much trouble. Staff polite, friendly and professional. Would like to make special mention for Ollie and Hollie. They took care of us. Would use Motorpoint again

29 April 2024
Motorpoint - Ipswich logo

Reply from Motorpoint - Ipswich

Hi, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team

Rated 5 out of 5 stars

Very good service

Very good service, very friendly and I would definitely advise others to use them.
From the first time walking in to when I collected my new car, nothing was to much trouble.

29 April 2024
Motorpoint - Ipswich logo

Reply from Motorpoint - Ipswich

Hi Mrs Gwillim, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team

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