The whole experience of buying our next car was a pleasurable one. When we arrived at Motorpoint we were greeted by Helena Philippou who put my mind at ease. I explained that I wanted to buy a MG and... See more
Company replied

Sheffield Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB
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The whole experience of buying our next car was a pleasurable one. When we arrived at Motorpoint we were greeted by Helena Philippou who put my mind at ease. I explained that I wanted to buy a MG and... See more
Company replied
Happy with my part exchange valuation and the overall service offered by Motorpoint. That is why this is the third time we have bought from Motorpoint. Not 5 stars because links in automated emails... See more
Company replied
The whole process from start to finish was smooth. We were left to browse and when I did choose a car, a test drive was arranged without delay. Helena was really knowledgeable and explained everything... See more
Company replied
Fantastic customer service from the moment i walked in. Was greeted by Ryan and was offered a drink Ryan was fantastic, Very polite and knowledgeable, explained everything in detail and gave me... See more
Company replied
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
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Sheffield Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, United Kingdom

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Reply from Motorpoint - Sheffield
The whole experience of buying our next car was a pleasurable one. When we arrived at Motorpoint we were greeted by Helena Philippou who put my mind at ease. I explained that I wanted to buy a MG and she showed me different versions of and finally settled on a MG ZS Hybrid. She found the car I liked and she arranged for the vehicle to be delivered from Birmingham. When we collected the vehicle we were treated with upmost respect and what could have been a stressful situation was anything but. I would like to thank Helena and the Sheffield staff for treating us so well.

Reply from Motorpoint - Sheffield
Happy with my part exchange valuation and the overall service offered by Motorpoint. That is why this is the third time we have bought from Motorpoint.
Not 5 stars because links in automated emails did not work, and a lot of the paperwork requested (e.g. identity confirmation) was not needed. This needs to be updated.

Reply from Motorpoint - Sheffield
No pushy salesmen very helpful nothing to much trouble

Reply from Motorpoint - Sheffield
James the sales assistant was very helpful.He showed us around the car and went for a test run with us

Reply from Motorpoint - Sheffield

Reply from Motorpoint - Sheffield
Good purchase prices. Staff very helpful. Good experience throughout. Thanks.

Reply from Motorpoint - Sheffield
Fantastic customer service from the moment i walked in. Was greeted by Ryan and was offered a drink
Ryan was fantastic, Very polite and knowledgeable, explained everything in detail and gave me plenty of time to go through everything.
Ryan also helped me sort out my tax and insurance
Donna was also very polite and helpful and explained the warranty process
Was a great relaxed experience
Keep up the good work Ryan and thank you very much

Reply from Motorpoint - Sheffield
The whole process from start to finish was smooth. We were left to browse and when I did choose a car, a test drive was arranged without delay. Helena was really knowledgeable and explained everything clearly. She ran through the different finance options and found the best deal. I was given a good price for my part exchange - higher than I was expecting. I didn’t feel at all rushed or pressurised at any point. I absolutely love my new car and would definitely buy from Motorpoint again.

Reply from Motorpoint - Sheffield
Visited Motorpoint having seen a car we want listed on the website page. Talked to one of the sales staff and he gave us the keys to have a look at the vehicle. After a quick look around the car , we arranged a test drive. Returned to the site and confirmed we were happy with the new car. We completed the sale, arranged my insurance/tax and the trade in of my own vehicle. On our way home within a few hours in our new car , happy days!

Reply from Motorpoint - Sheffield
Helpful staff
Staff informative about products
No high pressure sales
Well organised
Great communication
Straight forward from start to finish

Reply from Motorpoint - Sheffield
Excellent service through out by Finn dealt with everything we needed very polite

Reply from Motorpoint - Sheffield

Reply from Motorpoint - Sheffield
One of the easiest car dealers ive dealt with before. They weren't pushy and they were friendly. I'd recommend them to others. Morgan was great!

Reply from Motorpoint - Sheffield
Very helpful professional staff, quick competent service, we didn't feel pressured to buy. A nice car buying experience.

Reply from Motorpoint - Sheffield
The whole sale was easy and Adam was very helpful and polite we would gladly come to motor point again if we want another car in the future

Reply from Motorpoint - Sheffield
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