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Motorpoint - Sheffield Reviews 756

TrustScore 4.5 out of 5

4.7

Sheffield Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The whole experience of buying our next car was a pleasurable one. When we arrived at Motorpoint we were greeted by Helena Philippou who put my mind at ease. I explained that I wanted to buy a MG and... See more

Company replied

Rated 4 out of 5 stars

Happy with my part exchange valuation and the overall service offered by Motorpoint. That is why this is the third time we have bought from Motorpoint. Not 5 stars because links in automated emails... See more

Company replied

Rated 5 out of 5 stars

The whole process from start to finish was smooth. We were left to browse and when I did choose a car, a test drive was arranged without delay. Helena was really knowledgeable and explained everything... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service from the moment i walked in. Was greeted by Ryan and was offered a drink Ryan was fantastic, Very polite and knowledgeable, explained everything in detail and gave me... See more

Company replied


Company details

  1. #61 of 100 best companies in Car dealer
  2. #35 of 61 best companies in Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

9.9% APR on all electric cars

Limited time only

Limited time only
Now is a great time to make the switch to an electric vehicle. We're here to make your electric car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Sheffield Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, United Kingdom

  • 0114 2055037
Promotion box for Motorpoint - Sheffield

Why buy new?

Save £1,000s buying nearly new

4.7

Excellent

TrustScore 4.5 out of 5

756 reviews

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Rated 5 out of 5 stars

Great friendly

Great friendly, professional service.

4 May 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Nigel,
Thank you for taking the time to review, your feedback is very welcome.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Salemans very helpfull

Salemans very helpfull

29 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Michael,
Thank you for taking the time to review, your feedback is much appreciated.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

very easy to deal with

very easy to deal with, and all went through quickly

26 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We appreciate you taking the time to leave us a review! We are so happy to hear that your experience was easy and quick.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

The whole experience of buying our next…

The whole experience of buying our next car was a pleasurable one. When we arrived at Motorpoint we were greeted by Helena Philippou who put my mind at ease. I explained that I wanted to buy a MG and she showed me different versions of and finally settled on a MG ZS Hybrid. She found the car I liked and she arranged for the vehicle to be delivered from Birmingham. When we collected the vehicle we were treated with upmost respect and what could have been a stressful situation was anything but. I would like to thank Helena and the Sheffield staff for treating us so well.

2 May 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're happy your car-buying experience was pleasurable. It's great to hear that our team made you feel at ease and helped you find the MG ZS Hybrid you wanted. We appreciate your recognition of our team's respectful service!
Kind Regards
Motorpoint Sheffield

Rated 4 out of 5 stars

Third time buying from Motorpoint

Happy with my part exchange valuation and the overall service offered by Motorpoint. That is why this is the third time we have bought from Motorpoint.

Not 5 stars because links in automated emails did not work, and a lot of the paperwork requested (e.g. identity confirmation) was not needed. This needs to be updated.

28 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're glad you're happy with our part exchange valuation and overall service, and appreciate your repeat custom. We'll review our automated emails and paperwork requirements to improve our processes. Thanks for your feedback.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

No pushy salesmen very helpful nothing…

No pushy salesmen very helpful nothing to much trouble

2 May 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI David,
We appreciate your positive feedback and we are so pleased our team was helpful and made your experience hassle-free.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

James the sales assistant was very…

James the sales assistant was very helpful.He showed us around the car and went for a test run with us

25 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Neil,
We appreciate you taking the time to leave us a review. We're so glad to hear that James was helpful during your visit.
Kind Regards
Motorpoint Sheffield

Rated 4 out of 5 stars

Friendly and helpful staff and no…

Friendly and helpful staff and no pressure

25 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Douglas,
We appreciate your feedback and are so glad to hear our team was helpful and made you comfortable. Thank you for your review!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Good purchase prices

Good purchase prices. Staff very helpful. Good experience throughout. Thanks.

30 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI David,
We appreciate you taking the time to leave us a review. We are so pleased to hear you were happy with our helpful team. Thank you.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

First time experience

Fantastic customer service from the moment i walked in. Was greeted by Ryan and was offered a drink
Ryan was fantastic, Very polite and knowledgeable, explained everything in detail and gave me plenty of time to go through everything.
Ryan also helped me sort out my tax and insurance
Donna was also very polite and helpful and explained the warranty process
Was a great relaxed experience
Keep up the good work Ryan and thank you very much

30 April 2026
Unprompted review
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

We appreciate you taking the time to share your positive experience! We're happy to hear that you were satisfied with the service and found the team to be helpful. We will pass your feedback on to them.

Thank you
Motorpoint

Rated 5 out of 5 stars

The whole from start to finish was…

The whole process from start to finish was smooth. We were left to browse and when I did choose a car, a test drive was arranged without delay. Helena was really knowledgeable and explained everything clearly. She ran through the different finance options and found the best deal. I was given a good price for my part exchange - higher than I was expecting. I didn’t feel at all rushed or pressurised at any point. I absolutely love my new car and would definitely buy from Motorpoint again.

29 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're pleased to hear the entire process was smooth for you. It's great to know you were able to browse without pressure and that the test drive was arranged quickly. We appreciate your feedback regarding the finance options and part exchange. Thank you for choosing us!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Visited Motorpoint having seen a car we…

Visited Motorpoint having seen a car we want listed on the website page. Talked to one of the sales staff and he gave us the keys to have a look at the vehicle. After a quick look around the car , we arranged a test drive. Returned to the site and confirmed we were happy with the new car. We completed the sale, arranged my insurance/tax and the trade in of my own vehicle. On our way home within a few hours in our new car , happy days!

21 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're happy to hear that you found the car you wanted and that the purchase, insurance, tax, and trade-in process went smoothly. We appreciate you sharing your positive experience!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Helpful staff

Helpful staff
Staff informative about products
No high pressure sales
Well organised
Great communication
Straight forward from start to finish

24 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're happy to hear our staff were helpful and informative, with no high-pressure sales tactics. We appreciate your positive feedback regarding our organisation and communication!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Excellent service through out by Finn…

Excellent service through out by Finn dealt with everything we needed very polite

18 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Jane,
Thank you for your feedback, it is very much appreciated, enjoy your new purchase.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff, great value for money cars

23 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI ,
We're glad you found our staff friendly and helpful, and that you felt our cars offer great value for money. Thank you!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

One of the easiest car dealers ive…

One of the easiest car dealers ive dealt with before. They weren't pushy and they were friendly. I'd recommend them to others. Morgan was great!

17 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We appreciate you sharing your positive experience! We're so glad to hear that you found our team friendly and not pushy. Thank you for recommending us to others.
Kind Regards
Motorpoint Sheffield

Rated 4 out of 5 stars

Professional and knowledgeable staff

Very helpful professional staff, quick competent service, we didn't feel pressured to buy. A nice car buying experience.

14 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We appreciate your feedback and are pleased you found our staff helpful and professional. We aim to provide competent service without pressure.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

The whole easy sale was easy was…

The whole sale was easy and Adam was very helpful and polite we would gladly come to motor point again if we want another car in the future

17 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're happy to hear that your car purchase was easy and that our staff were helpful and polite. We appreciate you saying you'd come to us again!
Kind Regards
Motorpoint Sheffield

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