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Motorpoint - Stockton-on-Tees Reviews 

536
TrustScore 5 out of 5

4.8

Yarm Road, TS18 3RW Stockton-on-Tees, Durham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car.... See more

Company replied

Rated 5 out of 5 stars

Salesman was a polite young man and made us feel at ease while doing the necessary paperwork. I love the fact that it’s all good quality motors which appealed to us also you were left to browse with... See more

Company replied

Rated 4 out of 5 stars

Nice low mileage car reasonably priced except for the transfer fee on inspection I pointed out some faults that were rectified before leaving with the car plus I was promised on the phone when 1st a... See more

Company replied

Rated 4 out of 5 stars

I was undecided on whether to buy a manual or automatic, Geoff at the Stockton branch arranged for us to test drive both, went for a manual in the end. Car was prepped to a good standard and was avail... See more

Company replied


Company details

  1. #58 of 96 best companies in Car dealer
  2. #27 of 55 best companies in Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, United Kingdom

  • 01642 037073
Promotion box for Motorpoint - Stockton-on-Tees

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.8

Excellent

TrustScore 5 out of 5

536 reviews

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4.8

All reviews

(536)

6,325 reviews in the last 12 months

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Rated 5 out of 5 stars

Salesman was a polite young man and…

Salesman was a polite young man and made us feel at ease while doing the necessary paperwork.
I love the fact that it’s all good quality motors which appealed to us also you were left to browse without a salesman following and pushing to buy a car

21 July 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Karen,
We're so pleased to hear that our salesman made you feel at ease and that you appreciated being able to browse our quality motors without pressure. Thank you for your wonderful feedback!
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

The staff were friendly

The staff were friendly. And very helpful. There was no pressure and relaxed atmosphere

23 July 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi William,
We're so glad to hear that you found our staff friendly and helpful, and that you enjoyed a relaxed atmosphere. Thank you for your positive feedback!
Thank you
Motorpoint Stockton

Rated 4 out of 5 stars

Nice low mileage car reasonablyAstra priced…

Nice low mileage car reasonably priced except for the transfer fee on inspection I pointed out some faults that were rectified before leaving with the car plus I was promised on the phone when 1st asking about the car that it would have a full service which was not done but it has been booked in to be carried out.
I was told that it had been fully valeted but although clean inside I’d did not have the feel or smell of a freshly valeted car & the paint was dull with no lustre which was also rectified. All points were covered once pointed out but they should have been completed before I picked the car up.
The staff were very helpful & professional

18 July 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Bob,
We appreciate you taking the time to share your detailed feedback regarding your recent car purchase. We are glad to hear that our staff were helpful and that the identified issues were rectified before you left with the car. We acknowledge your points about the service, valeting, and paintwork not being fully completed prior to collection, and we understand your expectation for these to have been addressed beforehand. We are pleased the full service has been booked. We value your business and are always looking for ways to improve our processes.
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

Lovely experience

Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car. Will definitely use again! Highly recommended Stockton on Tees branch.

22 July 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Joanne,
We're so pleased to hear you had such a lovely experience with us! It's wonderful that our staff were helpful and that you found the process quick and efficient. We look forward to welcoming you back!
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

Very easy process from start to finish

Very easy process from start to finish, very laid back atmosphere, Shane couldn't of been more helpful, if the after sales is as good as the process of buying our car I will be very impressed.

22 July 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Neil,
We're so pleased to hear you found the process easy and the atmosphere laid back. It's wonderful that our team was so helpful, and we hope your after-sales experience is just as impressive!
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

Great service easy transaction great…

Great service easy transaction great value cars

18 July 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Raymond
We're so glad you found our service great, the transaction easy, and our cars to be of great value. We appreciate your positive feedback!
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

Great service from start to finish…

Great service from start to finish Shane explained everything and kept intouch. The car was ready for me to collect the next day. Brandon was there when we collected the car also made sure we were happy with everything great service

16 July 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Jayne,
Thank you for your fantastic feedback! We are so pleased to hear about your positive experience. It's wonderful that our team could assist you so well and make the collection process smooth.
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

Great customer service

Great customer service, within 24 hours we took our new car home and exchanged our current one. Nothing was a hassle and Charlie was very efficient and friendly. Thank you

14 July 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Katie
We're so pleased you had great customer service and were able to take your new car home so quickly. I will pass your feedback onto Charlie!
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

Five star treatment

They came and took my car in for a service and M.O.T Brought it back when the service
was done .The service from Motorpoint was exceptional. The staff were friendly and polite and really couldnt do enough for you.I would recommend Motorpoint to anyone.Well done Motorpoint I appreciated your care

15 July 2026
Unprompted review
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Reply from Motorpoint - Stockton-on-Tees

Hi
We're so pleased to hear you had such an exceptional experience with us! It's wonderful that our staff were friendly, polite, and went above and beyond for you. We truly appreciate your kind words and recommendation.
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

Thank you to Stockton-on-Tees Motorpoint

Thank you to Charlie Newton for helping me chose a car, arranging for the car to be transported from Glasgow and completing all the necessary documentation for me on collection. Very pleased with the customer service from all the staff at Stockton- on Tees. Cars immaculately displayed and able to look round without being pestered by sales persons.

4 July 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Margaret
We're so pleased to hear about your positive experience with us. It's wonderful that our team could assist you in choosing your car and handling all the arrangements. I will pass the feedback onto Charlie!
Thank you
Motorpoint Stockton

Rated 4 out of 5 stars

Good Service but admin issues

I was undecided on whether to buy a manual or automatic, Geoff at the Stockton branch arranged for us to test drive both, went for a manual in the end. Car was prepped to a good standard and was available to drive away the same day if we wanted. The price was competitive. Pick up was quick and easy. The only minor issue is that I was unable to access motor points online portal so was unable to get my final invoice, I emailed Geoff for a paper copy but have not received one.

30 June 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Jonathan,
We are so pleased to hear about your positive experience with us, especially the helpful assistance you received when deciding on your car. We sincerely apologize for the difficulty you've had accessing your final invoice online and the delay in receiving a paper copy. One of our team member's will look into this and will send this through to you shortly!
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

good choice of car's

good choice of car's, good parking, staff very helpful but left you to look around if that is what you wanted

1 July 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Clare
We're so pleased to hear you found a great selection of cars and convenient parking. It's wonderful that our team was helpful while also giving you space to browse at your leisure. Thank you for your kind words!
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Excellent service

Excellent service

30 June 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Ben
We appreciate you taking the time to share your experience! We're happy to hear that you were satisfied with the service.
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

I had a great experience

I had a great experience. I have nothing bad to say.

30 June 2026
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Reply from Motorpoint - Stockton-on-Tees

Hi Harvey
We're so pleased to hear you had such a positive experience with us! It's wonderful to know everything went well. Thank you for sharing your feedback.
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

I came in unsure which car I wanted as…

I came in unsure which car I wanted as my new one. Motorpoint had a wide selection, it helped me choose.
I was looked after really well by Ryan from start to finish during my purchase, drove away very happy.

30 June 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Lisa
We're so pleased to hear that our wide selection helped you find the perfect car. It's wonderful that our team provided excellent assistance throughout your purchase, and that you drove away happy!
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

Chloe Thomas in customer care is…

Chloe Thomas in customer care is brilliant! Went above and beyond to ensure my needs were met, and was very helpful and polite. Would recommend to others as the customer care was fantastic with Chloe.

30 June 2026
Unprompted review
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Jess
We are so pleased to hear about your excellent experience and that our team member went above and beyond to ensure your needs were met. We truly appreciate your kind words.
Thank you
Motorpoint

Rated 5 out of 5 stars
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Robert,
We're happy to hear that our team covered everything so thoroughly. Thank you for your kind words and we will pass your feedback onto Geoff.
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

Team were very helpful in finding the…

Team were very helpful in finding the car I wanted. Raees, Brandon and the manager at the stockton branch were great.

23 June 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Robi
We appreciate you taking the time to share your experience! We're happy to hear that you were satisfied with the service, I will pass your feedback on to the team.
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

Not being pressureds by anyone

Not being pressureds by anyone

22 June 2026
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Stephen,
We are so pleased you felt comfortable. We appreciate your kind words!
Thank you
Motorpoint Stockton

Rated 5 out of 5 stars

Great service left alone to browse…

Great service left alone to browse through all cars and when u need the staff there’s no wait they are there to help and advise u on your vehicle you are looking at more to the point felt no pressure into buying my car what so ever loads of different choices at a good price

22 June 2026
Unprompted review
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Colin,
We're so glad you appreciated the freedom to browse and found our team helpful without any pressure. It's wonderful to hear you found a great choice at a good price!
Thank you
Motorpoint Stockton

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