Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car.... See more
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Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car.... See more
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Salesman was a polite young man and made us feel at ease while doing the necessary paperwork. I love the fact that it’s all good quality motors which appealed to us also you were left to browse with... See more
Company replied
Nice low mileage car reasonably priced except for the transfer fee on inspection I pointed out some faults that were rectified before leaving with the car plus I was promised on the phone when 1st a... See more
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I was undecided on whether to buy a manual or automatic, Geoff at the Stockton branch arranged for us to test drive both, went for a manual in the end. Car was prepped to a good standard and was avail... See more
Company replied
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
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Browse thousands of quality cars today.

Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, United Kingdom

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Salesman was a polite young man and made us feel at ease while doing the necessary paperwork.
I love the fact that it’s all good quality motors which appealed to us also you were left to browse without a salesman following and pushing to buy a car

Reply from Motorpoint - Stockton-on-Tees
The staff were friendly. And very helpful. There was no pressure and relaxed atmosphere

Reply from Motorpoint - Stockton-on-Tees
Nice low mileage car reasonably priced except for the transfer fee on inspection I pointed out some faults that were rectified before leaving with the car plus I was promised on the phone when 1st asking about the car that it would have a full service which was not done but it has been booked in to be carried out.
I was told that it had been fully valeted but although clean inside I’d did not have the feel or smell of a freshly valeted car & the paint was dull with no lustre which was also rectified. All points were covered once pointed out but they should have been completed before I picked the car up.
The staff were very helpful & professional

Reply from Motorpoint - Stockton-on-Tees
Lovely experience. Not rushed or harassed while looking at cars. All staff helpful and knowledgeable (also honest and fair). Such a quick turnaround in seeing, test driving and collecting my new car. Will definitely use again! Highly recommended Stockton on Tees branch.

Reply from Motorpoint - Stockton-on-Tees
Very easy process from start to finish, very laid back atmosphere, Shane couldn't of been more helpful, if the after sales is as good as the process of buying our car I will be very impressed.

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
Great service from start to finish Shane explained everything and kept intouch. The car was ready for me to collect the next day. Brandon was there when we collected the car also made sure we were happy with everything great service

Reply from Motorpoint - Stockton-on-Tees
Great customer service, within 24 hours we took our new car home and exchanged our current one. Nothing was a hassle and Charlie was very efficient and friendly. Thank you

Reply from Motorpoint - Stockton-on-Tees
They came and took my car in for a service and M.O.T Brought it back when the service
was done .The service from Motorpoint was exceptional. The staff were friendly and polite and really couldnt do enough for you.I would recommend Motorpoint to anyone.Well done Motorpoint I appreciated your care

Reply from Motorpoint - Stockton-on-Tees
Thank you to Charlie Newton for helping me chose a car, arranging for the car to be transported from Glasgow and completing all the necessary documentation for me on collection. Very pleased with the customer service from all the staff at Stockton- on Tees. Cars immaculately displayed and able to look round without being pestered by sales persons.

Reply from Motorpoint - Stockton-on-Tees
I was undecided on whether to buy a manual or automatic, Geoff at the Stockton branch arranged for us to test drive both, went for a manual in the end. Car was prepped to a good standard and was available to drive away the same day if we wanted. The price was competitive. Pick up was quick and easy. The only minor issue is that I was unable to access motor points online portal so was unable to get my final invoice, I emailed Geoff for a paper copy but have not received one.

Reply from Motorpoint - Stockton-on-Tees
good choice of car's, good parking, staff very helpful but left you to look around if that is what you wanted

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
I came in unsure which car I wanted as my new one. Motorpoint had a wide selection, it helped me choose.
I was looked after really well by Ryan from start to finish during my purchase, drove away very happy.

Reply from Motorpoint - Stockton-on-Tees
Chloe Thomas in customer care is brilliant! Went above and beyond to ensure my needs were met, and was very helpful and polite. Would recommend to others as the customer care was fantastic with Chloe.

Reply from Motorpoint - Stockton-on-Tees
Team were very helpful in finding the car I wanted. Raees, Brandon and the manager at the stockton branch were great.

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
Great service left alone to browse through all cars and when u need the staff there’s no wait they are there to help and advise u on your vehicle you are looking at more to the point felt no pressure into buying my car what so ever loads of different choices at a good price

Reply from Motorpoint - Stockton-on-Tees
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