Motorvaluationscrapservice Reviews 2

Absolutely avoid this company. It’s a SCAM.

I agreed a price of £300 for them to collect my broken car for scrap. After they had already taken the vehicle and kept it for 24 hours, I received a call from a woman speaking in a very aggressive and intimidating tone, claiming that the catalytic converter was “not original” and therefore they would only pay £100 instead of the agreed amount.

This accusation is completely false, but once they already have your car, you are put in a very vulnerable position with no real way to prove anything or know whether parts have been tampered with while the vehicle is in their possession. I was basically given two options in a very rude manner; accept £100 or go and collect the car myself.

To make things even worse, the woman on the phone actually started shouting at me during the conversation. Completely unprofessional and unacceptable behaviour.

In my opinion, this feels like a bait-and-switch tactic: offer a decent price to collect the vehicle, then drastically reduce the payment once they have the car and pressure the customer into accepting it.

Basically a SCAM!!!

Be very careful dealing with this company. I would strongly recommend taking photos and videos of every part of your vehicle before collection.

Vehicle collected after agreeing a scrap price and promising payment within 24 hours. Several days later I was told they would not honour the agreed amount due to an alleged electrical fault discovered after collection.

The vehicle was collected as a scrap/non-running vehicle and paperwork was completed at collection.

I am currently still trying to obtain either payment or return of the vehicle and have requested written company details and confirmation of where the vehicle is being held.