Motorwise Reviews 4,902

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 936 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being easy, straightforward, and efficient from start to finish. Many people highlight the helpfulness and friendliness of the staff, from those arranging collections to the drivers themselves. Reviewers also frequently mention receiving a good price for their vehicles and that payments are processed promptly, often within 24 hours or the next day. However, some customers also noted issues with payment deductions for missing parts, which they felt were unfairly applied or not communicated clearly. A few other people also felt that there were delays in car collection or that the company refused to collect a vehicle after a cancellation.

What people talk about most

Service

Customers had positive experiences with service, praising its ease of use, efficiency, and reliability. Many... See more

Staff

Consumers consistently report positive interactions with staff. Many reviewers highlight the helpfulness,... See more

Payment

Clients share positive opinions on payment, frequently highlighting its speed and reliability. Many customers... See more

Price

Users describe positive interactions with price, often receiving fair and competitive offers for their... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent communication. We got the amount that they initially stated, promptly. Of course we told them the truth about the state of the car, so there would be no need to change the price. Overall,... See more

Company replied

Rated 5 out of 5 stars

Such an easy, straightforward process from start to finish. Kept updated throughout and communication was great the whole way through. The person who called to arrange everything was very helpful, and... See more

Company replied

Rated 5 out of 5 stars

Really impressed - I received a prompt response to initial enquiry and my car was collected a couple of days later by Paul who was courtious and polite. The payment was credited intomy account two day... See more

Company replied

Rated 5 out of 5 stars

I needed to scrap my car. Following an MOT, it was going to cost too much to fix. Motorwise were incredibly easy to deal with - a quick price, quick connection to collection people who, in turn, were... See more

Company replied


Company details

  1. #3 of 10 best companies in Car Breaker

About Motorwise

Written by the company

Motorwise Logo

Motorwise is one of the U.K.’s top scrap and salvage vehicle recycling brokers. Since 2012, we've earned a reputation for being reliable and trustworthy, delivering the highest standard of service delivery to tens of thousands of customers every year.

Why Choose Motorwise?

1. Leading Broker: One of the largest in the UK, trusted since 2012.

2. Licensed & Compliant: We are fully licensed by the Environment Agency.

3. Trusted Partners: To ensure legal, efficient and eco-friendly vehicle disposal, we only work with professional & licensed Authorized Treatment Facilities.

4. Competitive Prices: We offer best prices for your scrap or salvage vehicles.

5. Instant Quotes: Get an instant, no-obligation quote online.

6. Easy Process: Free, fast and convenient vehicle collection arrangements.

7. Customer Focus: Your satisfaction is our priority.

8. Accessible Support: Reach us via phone, email, live chat, or social media.

Our Service

Our user-friendly website lets you get an instant quote by entering your vehicle registration and collection postcode. We ensure a seamless, efficient experience, providing the best prices from our buyers. Our online acceptance form makes arranging vehicle collection quick and easy from any location.

Motorwise is committed to delivering fast, courteous, and legal disposal services, making us the go-to choice for vehicle disposal in the UK.


GET A QUOTE OUR REVIEWS

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Collected promptly

Collected promptly , received payment the next day

30 April 2026
Motorwise logo

Reply from Motorwise

Thanks for the 5-star review! It was our pleasure to ensure a seamless experience for your scrap car collection.

Rated 5 out of 5 stars

Response was timely

Response was timely, collection and payment were made swiftly and as agreed.

28 April 2026
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Reply from Motorwise

Thank you for choosing our scrap car collection service, and we're pleased you had a positive experience.

Rated 5 out of 5 stars

They made the best price offer

they made the best price offer, everything was dealt with professionally and promptly

29 April 2026
Motorwise logo

Reply from Motorwise

Thank you for taking the time to share your positive experience with us. Your 5-star rating means a lot.

Rated 5 out of 5 stars

Amazing

Amazing, quick service and very easy to work with

24 April 2026
Motorwise logo

Reply from Motorwise

Thank you for choosing and trusting us! We're grateful for your support.

Rated 5 out of 5 stars

From the first call to the payment was…

From the first call to the payment was truly flawless and honestly my son is going the same route as I did with his old car. Would seriously recommend them.

13 April 2026
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Reply from Motorwise

Your positive 5-star review means a lot to us! Thank you for trusting us with your scrap car collection – we're glad we could provide a service you would be confident to recommend.

Rated 5 out of 5 stars

Simple and straightforward service

Simple and straightforward I called, got a quote for my car and received bookings for collection. Driver was on time everything was done in a twinkle of an eye. I recommend this service

4 May 2026
Motorwise logo

Reply from Motorwise

Your positive 5-star review means a lot to us! Thank you for trusting us with your scrap car collection – we're glad we could provide a service you would be confident to recommend.

Rated 5 out of 5 stars

Highly recommend

Such an easy, straightforward process from start to finish. Kept updated throughout and communication was great the whole way through. The person who called to arrange everything was very helpful, and the driver who collected the car was friendly and helpful too. Payment arrived the next day with no issues. Would definitely recommend

20 April 2026
Motorwise logo

Reply from Motorwise

Thank you for the 5-star review! We're pleased to have provided a smooth scrap car collection service for you!

Rated 5 out of 5 stars

Top quality customer service

Top quality customer service, and great price given, would highly recommend 👍

10 April 2026
Motorwise logo

Reply from Motorwise

We appreciate your 5-star review! It was our pleasure to assist with your scrap car collection needs.

Rated 5 out of 5 stars

I was treated with efficiency and…

I was treated with efficiency and politeness throughout. The whole process was very straightforward, from registering my details to final collection of my car and payment.

15 April 2026
Motorwise logo

Reply from Motorwise

Thank you for choosing our scrap car collection service, and we're pleased you had a positive experience.

Rated 5 out of 5 stars

Best price paid

Best price paid, payment paid next day and cleared, was notified throughout the process
Thank you

16 April 2026
Motorwise logo

Reply from Motorwise

We're grateful for your 5-star feedback and that our scrap car collection service met your expectations.

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