Mous Reviews 15,489

I had a prompt reply for my query and it was resolved almost immediately. Excellent service!

Exceptionally quick and helpful customer service to replace a faulty product.

It has been over a month since i contacted them and now they are not responding. Still not resolved.

I’ve had 5 Mous cases over the years for different iPhones and they have all been perfect. I just finally had to make a claim for a minor defect and the customer service team resolved my issue immediately. Couldn’t been happier with the products and the service.

£54 pound case and still the phone cracked when knocked off a table. Do not buy. Not worth the money.

Top quality product, top quality customer service!

Quality shines through when issues arise
True quality is best demonstrated when problems occur. I encountered a shipping issue that was not caused by the company, but their support team provided prompt and efficient assistance. Their quick response was professional and reassuring

Best case on the market, I will never go back to otterbox. Only thing they miss is better camera lense coverage but I expect great things from them.

Mous is a great brand. I was glad to learn their customer service is great as well.

I have had a limitless Samsung s25 ultra case for over a year now, it has been a very good case but has developed a defect!!
Next to the volume buttons the case has deformed and gone out of shape slightly, for the price of the case I'm rather disappointed.

Very helpful and assisted me throughout the return process. Quick communication. Would buy again!

Great high quality products and fast and convenient customer service.
I recommend Mous

One of the best places to buy products all the staff are amazing as well and will give you products for Apple which will last a long time

Thank you Mous
Believe the hype ‘These go up to 11!’
Fantastic customer service and a quick delivery.
My iPhone 15+ is snug and safe inside the Limitless Black Leather. Clean lines and all the buttons work smoothly.
I have peace of mind that my phone is totally protected from the hard-drops on concrete that happen, for example, when I’m juggling too much stuff getting in and out of a car.

I ordered the wrong size for my phone and even still the person I had was super nice and understanding people like them make me happy to reach out to customer support and nit feel judged for silly mistakes :)

Great customer service. Dette was very kind and helpful

I got a phone cover that I wasn't satisfied with after 5 months. I contacted the company and explained the situation giving details and a photo.
Kim, whom I was talking with, was extremely helpful and understanding. Then in the end we were able to get a replacement cover.
The whole process was quick and easy. I liked this company before, but now it has gone above and beyond in my book.
Many thanks again

Ordered a case for my iPhone 16 pro and I HIGHLY recommend it, amazing quality

I had problems with my product but the support was very good.

I have bought Mous cases for 10+years now and keep coming back for the same reason. If I have ever had a problem with a case needing to be replaced due to issues, they have worked with me quickly to support and always follow through