Movado Reviews 38

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I received a Movado Style 3600372 as a gift and only recently wore it for the first time. Despite never being used until now, the band already has noticeable dark discoloration. When I contacted... See more

Rated 1 out of 5 stars

Very bad quality on the Movado Bold watchstrap. I need to replace mine but Movado does not have the strap anymore and is unable to help me in any way.

Rated 1 out of 5 stars

I bought a watch online from the Movado Company Store dot com. The watch was delivered and was the correct watch and was new in the box. ......But 5 days later, I get a fraudulent charge come th... See more

Rated 4 out of 5 stars

The purchasing process was great, shipping was quick, my watch arrived undamaged, and shipment tracking was accurate. The watch itself was new and in great condition upon unpacking. I purchased the Al... See more

Company details

  1. Watch shop
  2. Jeweller
  3. Jewellery Designer
  4. Jewellery shop
  5. Watch Manufacturer

Information provided by various external sources

Since its founding in 1881, Movado has achieved a legacy of innovation in watch design.


Contact info

  • From Road 650, 07652, Paramus, United States

  • movado.com

1.7

Bad

TrustScore 1.5 out of 5

38 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great Value!

Excellent value for a high quality, good looking watch! I own a few and I love each one. They’re affordable but look real sharp with a high end finish. Great for gifts too.

16 August 2024
Unprompted review
Rated 1 out of 5 stars

Watch with 11 diamonds 0.043…

Watch with 11 diamonds 0.043 tcw(diamond 0.043tcw= $75)
Swiss made watches($100-500 to make it Swiss)
Stainless steel $5/kg
Total $175-575. The watch I bought 1300 on sale through finance so $1600 with interest never buying from here again could of got a 1600 ring on sale with an original value of 3k and its value would appreciate over time.

6 July 2024
Unprompted review
Rated 1 out of 5 stars

Purchased coach watch by movado NO GOOD!

Purchased a coach watch by movado. Looked pretty till you hold it. Very light and quite cheap to the touch. As it had the coach and movado names on it, I thought it would be a good timepiece.
But alas,it was not. It works and keeps time when you leave it be, it works but doesn't keep time when on your wrist. Sad excuse for a watch.

9 March 2024
Unprompted review
Rated 1 out of 5 stars

MOVADO DID US WRONG!!!

Bought a brand new Movado watch for my husband for Christmas. It arrived, He was sooooooo excited, until he opened it. They sent us a damaged watch. So I worked with customer service, did what they told me, drove the watch to fedex to ship it back for repair or replace. It has been a while but they finally get back to me to say that the watch is out of stock and they, without talking to me, issued a PARTIAL refund to my credit card (which by this point is fully paid off, thank you very much). They refunded most of the watch price but kept $107 until I complained about it then a second refund for $107 was issued. Cheaters!!! Now i have a credit on a credit card, I am out all of that money until i go purchase something else on that credit card, WHAT?! Not only that but my husband now does not get the watch he was so excited about and i have a credit card overpay.. So i talk to a manager who says it should not have gone down that way (i mean I spoke to the manager AFTER speaking to a condescending customer service rep who told me in essence "too bad, so sad, deal with it") and said she would send me a 3 month promo code to hopefully get the price back down to what i initially spent, yikes. But here's the kicker, she never actually sent the promo code, she just said she did. I cannot believe Movado is this terrible.... MOVADO DID US WRONG!!! I will update once I know the final conclusion... I am hoping they fix this and mend the damaged relationship.

11 January 2024
Unprompted review
Rated 2 out of 5 stars

Cheap parts make this a horrible watch…

Cheap parts make this a horrible watch to buy. My Movado watch I paid to have fixed twice, and bought it new just six months earlier. The watch is beautiful, but Movado construction is terrible.

12 December 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy anything at Movado

Don't buy anything at Movado. It's a total scam. Looks like your buying from a local webshop but all products are shipped directly from China. So delivery time takes ages and also clothing sizes are NOT European. Bought 2 sweaters that should be oversized but which are to small. Customer service doesn't respond to my email for returning the order. So i just lost a lot off money on clothes i can't wear.

6 December 2023
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. Take so long to delivered I believed it is from china. And I bought 2 tb as card with that price they send me 1tb. Never again! Now I doubt their sd is going to work well on my device.

26 September 2023
Unprompted review
Rated 1 out of 5 stars

Placed an order with this company on…

Placed an order with this company on July 6th and received email July 8th saying it shipped from Grand Prairie, TX. It is now August 26 and I have not received my items. I had insured my purchase and have sent over 6 emails to Mavado and they have yet to respond. I would NOT order from this company.

6 July 2023
Unprompted review
Rated 1 out of 5 stars

Got a $200 faulty watch

Got a $200 faulty watch, customer service will do nothing! The finish is coming off after wearing it a few times, their only solution is to send it to a repair place that I'll have to pay for. If I bought another one I'm sure the finish would also be bad. This is not a quality watch and this company does NOT stand behind their product. THIS is their message they sent to me multiple times: Thank you for your response and we're sorry for the disappointment regarding this issue.

Unfortunately, we do not offer a replacement or a refund for this type of watch. At this time, looking for service centers to look for alternate options to have the links replaced is the best possible solution.

I've never been more disappointed in a company after a purchase.

15 May 2023
Unprompted review
Rated 1 out of 5 stars

Don't Buy Movado Watches!!

I was given an expensive Movado watch as a gift in the fall of 2022. I wore it no more than three times and the clasp broke - I nearly lost it as it fell off my wrist - fortunately someone was kind enough to return it. This watch was expensive - the quality is horrible. I was told by Movado customer service there is only 30 days to return an item and to take it to a local service center or mail it to them for repair. No service center near me and it would cost me to send it to them. Save your money and find a better watch company!

19 January 2023
Unprompted review
Rated 1 out of 5 stars

I'm very disappointed with Movado

I'm very disappointed with Movado. I changed the battery and lost one of the tiny screws in the back, they refused to sell me one. I can understand not selling a movement, or internal part, etc. but a screw in the back?? They want me to mail the watch to them, they will sell me the screw for $4.00 plus labor, plus shipping it back, plus tax, for a total of around $50.00 to replace 1 small screw for outside the watch. I would never buy from such a company again, or one of their other brands like Movado, EBEL, Concord, Olivia Burton, MVMT, Coach Watches, HUGO BOSS Watches, Lacoste Watches, Tommy Hilfiger Watches and Scuderia Ferrari Watches. neither should you!!! That's my opinion.

20 July 2022
Unprompted review
Rated 2 out of 5 stars

Sloppy

Ordered a Movado BOLD Verso. I was eyeing it for about a year and was finally able to purchase it. I bought with the intention of having it be a gift from my wife this Christmas. Watch was just lying in the bottom of the box and I felt it moving around inside the shipping box when I picked it up. It could have easily been damaged in shipping. Watch was not wrapped around the "pillow" to protect it from moving around. I also asked for gift wrapping and it did not come wrapped. Very disappointed. Amateur hour all the way. I know it's only a $1000 watch but hey, it's a $1000 watch. I expected more.

16 November 2021
Unprompted review
Rated 1 out of 5 stars

Mechanism replaced less than 12 months

After less than a year, the whole internal mechanism needed replacing. Not what you expect after spending £500. I took the back of the watch off to see whether it needed a new battery. It did but because I opened my own watch the warranty was void. I therefore had to spend nearly £200 to have the mechanism replaced. I wouldn’t buy another or recommend Mavado.

12 March 2021
Unprompted review
Rated 5 out of 5 stars

This is a beautiful watch

This is a beautiful watch. I love Movado’s minimalist design. I have A Serio Museum in chrome that is similar, face-wise, but the Bold has a larger, (bolder,) dot at 12 o’ clock. Don’t let the blue on blue throw you. It’s easy to distinguish the hands’ dark blue from the slightly lighter and iridescent blue of the face. It would make a wonderful gift.

28 October 2020
Unprompted review
Show reviews in all languages. (38 reviews)

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