Move motorcycles Reviews 1,573

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 611 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its efficiency and promptness, often noting that their motorcycles arrived in perfect condition and sometimes even earlier than expected. The staff, including the drivers, are frequently highlighted for being professional, friendly, and helpful, providing excellent communication throughout the entire process. People are very satisfied with the overall service, emphasizing the care taken with their bikes during transit and the clear updates provided at every stage. Many also commend the customer service for being responsive and going above and beyond to accommodate their needs, making the experience stress-free and highly recommendable.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting its professionalism, efficiency, and... See more

Product

People report positive experiences with the product. Customers consistently praise the excellent condition of... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from Move motorcycles. Bought the bike on Thursday and had it delivered Monday lunchtime. Kept me informed from the moment they received the order right through to a one hour deliv... See more

Rated 5 out of 5 stars

Fantastic service, fully informed all the way through the process. Bike looked after well and photos taken at all stages. They also brought the spare parts back too, including twin seats. I would de... See more

Rated 5 out of 5 stars

Incredibly friendly service from the get go. Texts sent to inform me of each step and what was happening next re delivery. Direct contact from the driver, Keith, and an exact delivery time on th... See more


Company details

  1. Delivery Company
  2. Courier and Delivery Service

Written by the company

Nationwide Motorcycle Transport, long distance Collection & Delivery Specialists, all makes & models, Covid compliant using PPE & social distancing. 30 years experience in the motorcycle trade.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

The driver was fantastic

The driver was fantastic. I couldn't be there but my wife was in ... despite pouring rain the driver unloaded it and then pushed it into my shed to keep it dry ... top man and excellent service

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Top Notch!

Move motorcycles really have been second to none. Excellent service, very reasonable. You feel extremely comfortable that your bike will be taken care of and is completely safe and sound. I wouldn’t hesitate to recommend and I certainly will be using their services again. Thank you.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service!!

Excellent service!!
Communication was brilliant, Andy the driver had a fantastic attitude, his customer service was brilliant.
The Bike delivery was on time.
Well done Move.!!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Communication was great

Communication was great. Received a phone call the day before and on the day with regards to my delivery. Bike was looked after during travel and delivered in one peace

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Awesome, professional service

Incredibly friendly service from the get go.
Texts sent to inform me of each step and what was happening next re delivery.
Direct contact from the driver, Keith, and an exact delivery time on the day.
Great care with my bike an Keith was an absolute legend.
Awesome service. Can’t recommend enough.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Professional and friendly company.

This is a great company . My bike arrived immaculate and I was kept up to date with delivery times the whole way through . Mike was professional and friendly . The whole process was top notch, from start to finish. If I need a bike moving again, I will contact Move Motorcycles .

5 February 2026
Unprompted review
Rated 5 out of 5 stars

The BEST bike movers ever!

The BEST bike movers ever!! Andy and his team of drivers were efficient and enthusiastic about all things motorcycling.. excellent communications and service throughout. Pricing was very fair too! I will use them again and recommend to all biker mates. Thanks Andy.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Seamless delivery and great communication.

The bike was collected in London on Tuesday afternoon and it arrived to me in Dorset on Wednesday! Great communication and very smooth and simple. It's nice to be able to directly contact an actual human being and make arrangements rather than going through a switchboard. The bike was very well secured and the delivery driver was a top bloke. Thank you!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Top bloke

Top bloke, passion about bikes. Knew his stuff and clearly been doing it for sometime, very professional set up and experienced in moving all types of bikes big and small.
Would defo use again.

30 January 2026
Unprompted review

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