We recently moved our accounts from one provider to another and used movemybooks to do so, the process was explained fully, with easy to follow steps. we had a little glitch our end and movemybooks re... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I migrated a 4m turnover business using Movemybooks, and the process was seamless. A task what would have taken myself, weeks if not months, was all completed to a good standard within hours. Xero wer... See more
Fantastic app, worked like a dream transferring my old Quickbooks Desktop 2013 data to Quickbooks Online Plus. Kepd me informed throughout. Very little tidying up needed once the process had been done... See more
I have used Movemybooks from Sage to Xero data conversion and can't recommend the software highly enough. Very easy to follow instructions and fast service. I was able to start working in Xero within... See more
Company details
- #11 of 21 best companies in Cloud Computing Service
Written by the company
If your business is moving its accounting to either Xero, QuickBooks Online or Sage Accounting you can bring your data with you using our data conversion service. Our clever online software will do all of the work for you.
Contact info
128 City Road, EC1V 2NX, London, United Kingdom
- 0330 9128812
- info@movemybooks.co.uk
- movemybooks.co.uk
4.5
Excellent
3k reviews
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This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 24 hours
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All very straightforward
All very straightforward. Looks to have worked OK. Good online support
11 March 2025
Quick, easy and problem free
I was nervous about moving to a different accounting package, but using Movemybooks, made the transition quick and easy. It all went really well. Highly recommended!
5 March 2025
Great, quick and easy
Great, quick and easy, the wizard helps and is very clear to follow
4 March 2025
Impossible to talk to a human
Impossible to talk to a human, VAT problem invented where no problem existed. We were told quickbooks would pay and were charged anyway.
3 March 2025
Reply from Movemybooks
Hi Andy
Sorry we don't offer telephone support as standard. We understand many people prefer this, but our previous experience supporting customers via the phone has caused frustrations on both sides and delays resolving queries. We've found email and chat to be most efficient for resolving customer problems.
Based on a review of your previous communications with us, the VAT problem you refer to was that we detected VAT transactions in your non-VAT registered source system.
Unfortunately, some source systems permit VAT transactions even when VAT is not enabled in the software. Where we detect VAT transactions in the source system, we require the destination system to be VAT enabled in order to accurately recreate the VAT transactions of the source.
Regarding the price, QuickBooks pay for up to two years of data being converted. The exact free period depends on the year-end of the company and the date the customer chooses to convert to. The cost can always be determined by referring to the cost calculator on our pricing page (https://www.movemybooks.co.uk/pricing).
Your conversion covered a period a little over two years and one month. You were only charged for the aditional period above the two years subsidy covered by QuickBooks.
Apologies we've not met with your expectations on this occasion but hope this helps explain things.
Regards
Nathan
Absolutely amazing application which…
Absolutely amazing application which allows me to migrate data dsame day.
28 February 2025
Takes the stress out of changing
I was dreading changing from QB to Xero. Move my books made the whole thing stress free and I am very pleased with the results.
2 March 2025
The process itself is simple and…
The process itself is simple and relatively quick. There are a few post-conversion tasks that you may have to go through depending upon what you have in your accounts. It would be nice if these were better signposted earlier in the process, but going through them carefully post-processing worked fine.
Watch out for non-base currency accounts as you will need to convert these to real currently accounts in Xero after the conversion.
26 February 2025
Excellent Customer Experience
Have been using Move my Books for a number of years now. It is a straight forward process with excellent customer support, can highly recommend.
24 February 2025
We had missing some transactions when…
We had missing some transactions when we transferred our data from sage to Xero
11 February 2025
Great service
Move between software happened super easily and quickly, definitely recommend.
31 January 2025
Simplicity in itself
Simplicity in itself. I successfully migrated my books from an old Sage desktop to Xero with no knowledge. This is an excellent product
7 February 2025
Superb
Superb! Easy to switch from Sage and it was all done so clearly and neatly. I highly recommend
27 January 2025
Works with very little need for amendments
Works with very little need for post move correction. My company did not have vat to deal with.
30 January 2025
Smooth transfer as usual
31 January 2025
I paid £90 to transfer to Xero
I paid £90 to transfer to Xero, but it failed and they will not give me a refund SO BEWARE. Xero who are their partners are NOT interested either...
30 January 2025
Reply from Movemybooks
Hi Carl
We received your email suggesting we'd crashed Xero, demanding your money back and indicating your intent to report our service to regulatory authorities.
Our interest was a little piqued as to how you thought we'd managed to crash Xero by performing a conversion.
Irrespective, this seemed a severe reaction to a conversion that reported as successful and that we'd had no previous communications with you about.
I replied indicating that we'd be happy to issue a full refund if we could establish there was a legitimate problem we couldn't resolve.
I also reviewed our records of your conversion and noticed some minor errors that could indicate something unexpected had occurred. I offered to help and investigate things further if you could provide us with some more details regarding the problem and asked you to follow our fixing process so we could look into things.
I didn't receive any reply so followed up yesterday to reiterate we'd be happy to help if you could provide more information.
No reply was received and without any elaboration, evidence, or cooperation from you there's little we can do.
If you'd like to reconsider your position and review, please reply to my support email and we'll see if we can help.
Regards
Nathan
Movemybooks above and beyond expectations
Movemybooks were extremley helpful to fix our glitch, the system itself is extermely straightforward to use, however due to the vast amount of data we hit a issue, the team went above an beyond to assist with our successful migration, they are very prompt in replying although they are only open normal office hours.
29 January 2025
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