Want to write a review as my experience with the frame online classes has been amazing. Yes there are occasional minor tech issues with having to clear history to be able to log in again, but once you... See more
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See what reviewers are saying
Signed up as a member late last year and wanted to cancel my membership, as I wasn’t attending classes. Contacted the membership team 10 days ago and still haven’t heard back, despite sending two foll... See more
Great choice of classes and friendly staff but some of the instructors don’t correct or pay much attention to form and making sure you’re doing things right. Also some classes are soooo full there i... See more
Welcoming little gym, not intimidating like some other brands, and I would definitely recommend. Fab Barre classes, though I found most of the others are not basic entry level (I struggled) and there’... See more
Company details
Information provided by various external sources
A boutique class-based fitness studio with 7 locations across London. We believe that getting fit shouldn't be a chore! Offering Fitness, Pilates, Barre, Yoga, Dance classes and Personal Training in Shoreditch, Kings Cross, Victoria, Fitzrovia, Hammersmith, Farringdon and Angel. Come and #MoveYourFrame with us!
Contact info
New Inn Yard 29, EC2A 3EY, London, United Kingdom
- members@moveyourframe.com
- moveyourframe.com
Hasn’t replied to negative reviews
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Frame is the fitness company I wish I had invented
Been going to Frame in Shoreditch on and off for many years. The classes are fun and welcoming. They hurried to get an online version going when lockdown came and have done a great job. Easy to pay, book and connect to online classes.
Fuming over not giving credit back on…
Fuming over not giving credit back on top up. I lost my job and now need to move to Newbury unlikely being able to use it. I contacted them and they said it’s no. Refundable AVOID!!!
You ran a promotion when the lockdown…
You ran a promotion when the lockdown started for your employees and I thought it would be automatically applied when I purchased a £50 top up but it turns out I had to submit a special code for those funds to go towards your employees.
Great classes
I'm really happy with their on demand recorded classes and their virtual classes, fun workouts and friendly instructors. I bought some resistance bands to use in the classes and they are good quality and a reasonable price
Fitness that's fun
Love FRAME. Great selection of exciting, challenging classes with enthusiastic instructors who make it so fun you forget that you're actually working out.
Best place ever
I have been a member for the past year and half and by far this is one of my favourite gym places out there. I love you guys. I hope you open soon xxx
Great company and community
Great company and community, feel like part of the Frame family. However, the site could be improved for easier and quicker use (booking classes & making purchases.)
My favourite ‘gym’ ever!
I loved going to the frame studios and am really impressed with how they’ve moved everything online with a wide range of live and on demand classes at a reasonable price. They’re my favourite ‘gym’ ever!
Great site!
Great site! I love the classes online and in the studio. Thanks Frame
Always a great time with move your…
Always a great time with move your frame. Fantastic instructors with great energy.
Loved the beginners pilates
Loved the beginners pilates, good size of class (max of about 10) and good instructor. Can't wait to start going again!
Friendly staff, great classes and facilities
Only recently joined Frame before lockdown but I love it. Friendly staff, great facilities. Huge range of classes and they are brilliant. I can’t wait for them to reopen
I love the concept of Frame and the…
I love the concept of Frame and the classes on offer are fantastic!
Love the classes
Love the classes, they're very fun and uplifting! All the instructors are super friendly and the quality of the classes is really good.
Frame
Frame online has an excellent collection of upbeat and inspiring classes. I can’t wait to get back to Frame in person! The only reason this wasn’t five stars is I frequently have technical difficulty loading the videos and have to try multiple times.
I think Frame have done an absolutely…
I think Frame have done an absolutely stellar job to get the online platform up and running. It has brought me so much joy over this period! Only thing that could be improved is the sound quality... and even more dancing!
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