Movinghub Reviews 

513
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful staff and dedicated representatives who make setting up essential utilities and managing property rentals remarkably simple, efficient, and stress-free. Consumers deeply appreciate the fast, professional assistance, clear guidance, and valuable recommendations provided throughout the entire journey. Some reviewers were not happy with certain communication issues, specifically noting missed follow-ups, loud background noise during calls, or difficulties hearing operators clearly. A few people also mentioned minor concerns regarding incorrect details being registered, unprofessional staff behavior, or missing additional helpful options like furniture removal.

What people talk about most

Service

Users describe positive interactions with service, highlighting how it takes all the stress out of moving by... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as helpful, friendly,... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were helpful, friendly,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the process makes relocation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Moving hub researched best value providers for our new electricity supply. They lead us through each step and put us in touch with Alinta. While everything around us seems to be complicated and crazy,... See more

Rated 5 out of 5 stars

I was reluctant at first to even consider letting anyone else handle transferring water gas and electricity services on my behalf! I gave it a go and it turned out to be a simple easy process that to... See more

Rated 5 out of 5 stars

Really awesome experience! When you're handling a move, and have someone reach out to you to sort everything out without any hassle or payment or request from you, it's an INCREDIBLE relief! Especiall... See more

Rated 5 out of 5 stars

Movinghub made moving house so much easier! I hadn't even thought about connecting utilities and internet yet, but when they called they managed to sort it all out. The internet is faster and cheaper... See more


Company details

  1. Software company

Written by the company

Movinghub is an online and phone service that helps people to connect utilities, change their address and search for deals when they move.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

513 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(513)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thomas Watt from Ray White New Plymouth…

Thomas Watt from Ray White New Plymouth was amazing. He was approachable, informative, realistic and enthusiastic about our property. We truely feel he did a great job getting us the price we wanted for our property. Although I knew we weren’t, he really made us feel like we were the only listing he had. He was great

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Movinghub take the hassle out of moving…

Movinghub take the hassle out of moving for you. I have used Movinghub a few times and the help of having your electricity, broadband and any other utility that needs to be sorted, they are great. Its less stress for yourself and you are able to concentrate on the more important details of moving house. Thank you Movinghub.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

It was a seamless process made easy having moved.to a.dofferent house but the same property managers. Thank you very much Amanda and Keryn.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Using Movinghub was like a one-stop…

Using Movinghub was like a one-stop shop to connect/disconnect the essential services when moving such as power, internet and Sky tv. The knowledge of the person we worked with took away all the stress from us, and any follow-up service was really efficient. We would highly recommend this service to anyone moving.

24 July 2025
Unprompted review
Rated 4 out of 5 stars

It was truly a great experience

It was truly a great experience, and we appreciate the kindness shown. The team's friendly demeanor made all the difference during our visit. They were remarkably helpful and went above and beyond to make us feel welcome. We are grateful for their efforts to accommodate our needs throughout the process. Overall, it was a fantastic experience.

4 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look