Movinglife UK Reviews 

203
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the product's excellent design and robust engineering, highlighting its ease of use and the independence it provides for travel and daily activities. People consistently praise the staff for being knowledgeable, professional, and genuinely helpful, offering patient demonstrations without pressure. The customer service is often described as outstanding and efficient, ensuring a positive and supportive experience from initial inquiry through to after-sales support. However, some customers mentioned challenges with the product's weight, finding it unwieldy or difficult to fold and reconnect its parts, especially for frequent use.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising its design, engineering, and ease of... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

User experience

Reviewers highlight positive aspects of user experience, particularly praising the ease of use and... See more

Service

Customers consistently report excellent service, with many describing it as great, outstanding, and second to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the staff's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a retired electro mechanical engineer I must congratulate you for the way in which my Atto Sport has been designed. I take great pride in everything I own and I love to show off my Atto to anyone... See more

Rated 5 out of 5 stars

The fact that two scooters stored side on both sides mean you have clear view of traffic behind you and not lose any back passenger seats and still have small loading spare in our Toyota Auris makes u... See more

Rated 5 out of 5 stars

The man who came to demonstrate the mobility scooter was knowledgeable, professional, friendly and patient. Similarly, the person who delivered the scooter was great. He took time to show us how to... See more

Rated 5 out of 5 stars

Movinglife are a great company. All the staff are friendly helpful and knowledgeable. Drew the salesperson brought the exact model that I was interested in and gave an excellent demonstration. This is... See more


Company details

  1. #49 of 73 best companies in Mobility equipment supplier
  2. #23 of 39 best companies in Disability equipment supplier

About Movinglife UK

Written by the company

We develop, manufacture and market a series of advanced folding scooters around the world, to provide the finest solution for people with mobility issues, due to illness or old-age.

Our products are designed with uncompromising quality, advanced technology and spectacular design, and no less important - with a deep understanding and constant attentiveness to customers' needs.

We’d like to get to know you and deliver a free no obligation consultation and product demonstration.

We offer a free home visit and demonstration for every prospect that turns to us for advice (area dependent). No commitment required and no strings attached.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

203 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(203)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have to say that the service and…

I have to say that the service and support that I have experienced from Helen and Gordon (from Southport)has been exceptional,and the icing on the cake was the first class Quality and Design of the ATTO scooter. IMPRESSED!

13 September 2023
Unprompted review
Movinglife UK logo

Reply from Movinglife UK

Thank you so much for your review Ray! Much appreciated

Rated 5 out of 5 stars

Excellent product, sales and after sales

Absolute pleasure dealing with a company that puts customers expectations first and foremost. From start to finish communication and assistance has been incredible. As a sixty five year old businessman who has run his own businesses for forty five years I know class when I see it and this company has it in abundance.

16 August 2023
Unprompted review
Movinglife UK logo

Reply from Movinglife UK

Thank you so much Alexander. We try.

Rated 5 out of 5 stars

GREAT PRODUCT, SUPERB CUSTOMER SERVICE

Firstly, let me start by saying that the MovingLife ATTO scooter is an excellent product that has changed my life. It is compact, lightweight, and incredibly easy to use. I can now travel independently without worrying about accessibility issues or mobility restrictions.

However, what really sets MovingLife apart is their outstanding customer service. From the moment I reached out to them with questions about the ATTO scooter, they were responsive, knowledgeable, and helpful. They took the time to answer all my questions and even provided me with a detailed demonstration of the product to ensure that I was comfortable using it.

Furthermore, when I encountered an issue with my ATTO scooter, MovingLife's customer service team went above and beyond to resolve the issue promptly and effectively. They took the time to listen to my concerns, and their technical support team was able to quickly diagnose and repair the problem.

Overall, I am incredibly impressed with MovingLife's customer service and their ATTO scooter. They truly go above and beyond to ensure that their customers are satisfied with their product and service. I highly recommend the ATTO scooter and MovingLife to anyone looking for a reliable, high-quality mobility solution with exceptional customer service.

14 March 2023
Unprompted review
Rated 5 out of 5 stars

life changing

I have been involved with Movinglife for many years and have witnessed just how life-changing their mobility scooters can be. Superb, well made products!

13 March 2023
Unprompted review

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