Very knowledgeable staff who knew the mowers and how they worked in local conditions, but didn't push a particular product. Having thought about it overnight, I bought a STIHL RMA 339 C. Easily port... See more
Company replied
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See what reviewers are saying
Rob was so helpful selling me a new Stihl Strimmer, it was put together for me and I was shown how to use it, great service, I'll be back!
Excellent personal assistance also speed and efficiency. Would have been good to know about Royal Mail new ‘paperless’ policy. Apparently they’re stopping leaving cards if they can’t deliver! Means y... See more
Company replied
the quality of the fuel tap is good however my mower servicer says it has the wrong thread. You haven't responded to my request for a replacement.
Company details
Written by the company
We are a family-run business based between Preston and Lancaster on the A6 in Lancashire, specialising in horticultural and arboriculture equipment, supplies and service. We’ve been around for over 70 years and are proud to have built up a loyal customer base.
Contact info
Unit A, Tom Horns Yard, Garstang Road, PR3 0RB, Preston, United Kingdom
- 01995 643999
- sales@mowerpower.co.uk
- mowerpower.co.uk
4.7
Excellent
149 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent personal assistance also…
Excellent personal assistance also speed and efficiency.
Would have been good to know about Royal Mail new ‘paperless’ policy. Apparently they’re stopping leaving cards if they can’t deliver! Means you’re left in limbo wondering what’s happened.
28 February 2023
Reply from Mowerpower Ltd
Thank you for your order and many thanks for your review. I appreciate you bringing Royal Mail new policy to our attention.
Excellent business
The staff are always friendly and the maintenance team consistent in making sure the machines are ready for use again following a service.
16 February 2023
Unprompted review
Reply from Mowerpower Ltd
Thank you for your review
Ordered was not dispatched for 9 days…
Ordered was not dispatched for 9 days after I ordered it online. Had to constantly chase over email and phone to get an update and for it to be finally dispatched. Wouldn't use again
______________
Update based on response - Courier delays aside, I had to email multiple times and ring multiple times to understand where my order was. Most of the time I got no responses to my emails. Eventually a nice lady in the accouns department helped me! If I hadn't chased as hard as I had I have no doubt it wouldn't have taken 9 days to ships but much much longer.
9 February 2023
Reply from Mowerpower Ltd
Thank you for taking time to leave a review, unfortunately as explained via email once your order was received the product then goes through a PDI (pre delivery inspection) process that requires the product to be unpacked tested and repackaged. It was then booked for collection by Parcel Force on the 2nd. We have opened a claim with them and are waiting a response as to why they didn’t collect until the 8th. As you can appreciate we cannot directly control the courier and while we only use reputable firms unfortunately they are often the weak link in the chain.
Fast trouble free experience and was…
Fast trouble free experience and was kept updated every step of the way with fast delivery quality product and a quality service
9 December 2022
Reply from Mowerpower Ltd
Many thanks for the order and your kind review
Excellent service.
Fast, speedy delivery at the right price. Excellent information given about the order's progress.
24 October 2022
Reply from Mowerpower Ltd
Thank you for your kind review
They were very helpful with my…
They were very helpful with my inquiries and the item came properly.
28 October 2022
Reply from Mowerpower Ltd
Thankyou for your kind review
Genuine Aspen part and arrived swiftly.
26 October 2022
Reply from Mowerpower Ltd
Thank you for your kind review
service kit
My petrol strimmer stopped working, so I needed a service kit pretty quickly. I went online and found Mowerpower selling what I needed at a competitive price. It arrived very quickly. 5 stars.
13 October 2022
Reply from Mowerpower Ltd
Thank you for your review
the product was just what i needed but…
the product was just what i needed but it took six days to arrive not what i was expecting they never posted it for three days
20 September 2022
Reply from Mowerpower Ltd
Thank you for your review. I'm sorry that the dispatch of your product took longer than expected. This was caused by the volume of orders needing to be processed and a key member of our small team being on sick leave.
Great service excellent
Excellent quick service and delivery. Mower working perfectly. Thank you.
20 August 2022
Reply from Mowerpower Ltd
Thank you for your review
Excellent service
Went out of their way to get my order delivered on time , will definitely use again.
1 September 2022
Reply from Mowerpower Ltd
Thank you for your review
Perfect response with quick delivery
31 August 2022
Reply from Mowerpower Ltd
Thank you for your review
Super fast service
Super fast service, impressive! Will be in touch for more tools soon
20 August 2022
Reply from Mowerpower Ltd
Thanks for the review! Enjoy the new blower.
Stiga blo/vac
Very powerful, simple to use, right up my alley.
Blower came very quick about 3 days.
Brilliant service and cheaper than all the others who advertised it.
27 August 2022
Reply from Mowerpower Ltd
Thanks for your review.
Upgrade lawnmower part.
Bought the part, it fitted well. Took a bit longer than expected for delivery.
18 August 2022
Reply from Mowerpower Ltd
Thank you for your review
Reply from Mowerpower Ltd
Thank you for your review
Great items,staff very helpful
1 August 2022
Reply from Mowerpower Ltd
Thank you for your review and business
Reply from Mowerpower Ltd
Thank you for shopping with us and your kind review
Great service and speedy delivery.
Great service and speedy delivery.
Wouldn't hesitate to buy from again
7 July 2022
Reply from Mowerpower Ltd
Thank you for shopping with us and your kind review
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