moxiskates.com Reviews 

392
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I wound up ordering my protective gear + helmet 48 hours ago. Wound up arriving today, and my initial thoughts are amazing! Super nice comfy feel despite being protective gear, I feel like a tank and... See more

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Rated 5 out of 5 stars

this was seriously one of the best experiences i’ve ever had while ordering something! super fast delivery, skates were everything i’ve ever dreamed of and more! the knee/elbow/wrist pads are absolute... See more

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Rated 3 out of 5 stars

I thought the thick set would include wrist protectors too but I didn't receive any in the set. I don't see where it specifically lists what's included in the set but some of the product photos do l... See more

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Rated 2 out of 5 stars

They’re so cute BUT I can’t even remember how many times I fell on my face, the toe stops keep falling all, literally couldn’t skate last night as they came off 3 times within an hour. I tighten them... See more

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4.2

Great

TrustScore 4 out of 5

392 reviews

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4.2

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(392)

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Rated 5 out of 5 stars

Very pleased with Moxi and plan to shop…

Very pleased with Moxi and plan to shop with them in future. The size charts were invaluable to my purchase decisions, the skates are gorgeous and good quality. Just got some pads and socks as well which are very cute and I look forward to using. Shipping was expensive but the pads arrived quickly and though the skates took longer, they are heavy items and well packaged so a higher price makes sense. Also worth the wait/cost.

1 June 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and glad you are loving our products! Thanks for shopping with Moxi Shop.

Rated 4 out of 5 stars

Almost perfect, but great none the less!

The only reason I did not give 5 stars for excellence is because the interior skate "shoebox" was crushed on one side, however the shipping box was not damaged at all. Otherwise, my strawberry lemonade beach bunnies arrived on time, are beautiful and super fun to skate in!! I am very pleased with the quality of the items including the protective gear. Would definitely recommend!

14 May 2021
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Reply from moxiskates.com

Thank you for your feedback, we appreciate you and the time you took to let us know! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

My first skates!

My first skates!

They are so pretty and comfortable to use. So excited to learn in these!

14 May 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and we are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 4 out of 5 stars

Pleasantly Surprised & Pleased!

I'm pleased with the prompt Customer Service that I had involving my shipment receipt. - As per the email communication, the shipment surprisingly arrived earlier than expected. In addition to my initial purchase of skates, I made another purchase for accessories. That shipment was received in less than a week. Good Job, Moxiskates Team!

13 May 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and glad you are loving our products! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Great for Beginners!

Arrived a day early and in excellent condition! This is my first pair (and I'm loving them!), so I'm not sure how skates are supposed to be like at first. They're stiff and need breaking in, but that's to be expected. My ankles feel very supported which helps keep my balance! I love the color and feel!

13 May 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and we are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Absolutely the best!

I had a personal shopper experience with Kiana, and they are an absolutely lovely human! They helped me decide on my Lolly skates and got me the red that I am absolutely in love with!

Let me tell you, it is not an overstatement to say that these skates are comfortable out of the box! I had tried my mom's Lollys and so I kind of knew what to expect, but I was able to skate around my neighborhood with the puppy and that was about a mile sum total. I really expected my feet to hurt after that, but I was pleasantly surprised!

I can't express how much I love these skates and the team that sells them! Kiana was amazing and the skates are a dream!

12 May 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and we are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Thank you!

The amazing help and easy online exchange was a breeze. Yes you have to wait a bit but they made it happen and Im so thankful

12 May 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and we are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Great, quality products

Great stuff.

12 May 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and we are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Bought these for my daughter's…

Bought these for my daughter's birthday. She loves them...needs to learn to skate but she's excited to get started. Thought at first we should exchange for a size up and contacted customer service, they were prompt informative and friendly with the reply. In the end we decided not to exchange after all.

11 May 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and we are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Amazing

im in love with beach bunny's they are the best!!!! btw i got them in less then a week !!!!!

some minor defects on the skates, the trucks sound very squeaky .Any tips???

10 May 2021
Unprompted review
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and glad you are loving our products! Thanks for shopping with Moxi Shop.
Send us an email at cs@moxirollerskates.com for further questions!

Rated 5 out of 5 stars

Thanks!

They got here on time, feel secure, and are really cute. I love them! Thank you, Moxi <3

6 May 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Love the Moxi vibes

Love the Moxi vibes, such friendly welcoming enthusiastic sharing of the love of skating. I love my Lollies and don’t want to take them off! So much skate dancing and spinning ahead... :)

6 May 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping. Great Communication on status of order.

6 May 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and glad you are loving our products! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

I thought it was a set of 3 pins but…

I thought it was a set of 3 pins but other than that it was a very fast delivery thank you

5 May 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and glad you are loving our products! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

M cutouts were as needed

I ordered the little M cutouts to test some suede dyes. The product was exactly as described, and shipped and arrived quickly!

5 May 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and glad you are loving our products! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Very good work

Very good work! You guys restocked on my birthday and I could not have been happier!! Perfect timing!!! Also, beautiful skates, and they were the right size! Love that you included a charm, crab tool, and toe caps! Very beautiful box as well! Came on time, and I’m more than happy with my purchase!

5 May 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your kind words and are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 3 out of 5 stars

We’d help but haven’t heard back

We’d help but haven’t heard back. Please add costumer service phone

5 May 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We have started the exchange process on your order, all you need to do is pay for your exchange label invoice and we can finish that up for you. Our inbox has been very efficient, please send us a new email if you need further details, cs@moxirollerskates.com.

Rated 5 out of 5 stars

I love my skates and the journey to getting them was smooth enough to skate on!

My personal experience was great. You didn’t have Lolly’s in the color I wanted available but after doing a little research and stumbling upon the Moxi YouTube channel I was able to figure out how to have you guys email me when they came back in stock. I had to do that process a few times cause I didn’t quite have the money the first two times. But I got it together and placed an order for my strawberries on the third round that they were available! As for shipping they were sent out and arrived very quickly! That might be because I’m late to the game though and missed the crazy rush the world had to go out and buy skates all at once! I know it’s not necessary to say this but for the people who did possibly have a bad experience during that surge of consumerism won’t completely write Moxi off and will give them another chance now that things are at the beginning of settling down.

5 May 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your sweet kind words and are very happy you love your new skates! Thanks for shopping with Moxi Shop.

Rated 5 out of 5 stars

Ordered a 2nd pair of lollys and they…

Ordered a 2nd pair of lollys and they came in within a week. You all have definitely stepped up. My first pair took 2 months and my first set of beach bunnies took 5 months but I know covid tied your hands. It was easy to order and I appreciate the emails to let me know when they're released.

5 May 2021
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Reply from moxiskates.com

Thank you for taking the time to share your feedback! We appreciate your patience and understanding. Thank you for your kind words we are very happy you love your new skates! Thanks for shopping with Moxi Shop.

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