Fantastic visit to Moy Furniture Centre. We were recommended to visit by a family member who had purchased furniture there recently. Gorgeous range of furniture and a new wide selection of candles and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Moy Furniture Centre is a family run business offering a large range of quality beds and mattresses, dining and occassional furniture,
Charlemont Street 3, BT71 7SL, Moy, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought a diffuser online from Moy furniture centre and it came within a couple of days. I am absolutely delighted with my purchase and the prompt service. I will definitely use their website again. I have also been in store, it’s a beautiful store and very friendly service. Highly recommend

Reply from Moy Furniture Centre
Easy website , quick & free delivery . Great customer service. Thank you !

Reply from Moy Furniture Centre
I was pleased to find what I wanted at a good price on the website. Ordering was easy and I was sent communications for when to expect that my order would be dispatched and again when it was actually dispatched. Plus told how long shipping might take. I found this really helpful for keeping me up to date. (Once the parcel was with Royal Mail I was then given a delivery day by them)
The item arrived really well packaged with no breakage. It took about a week from ordering to receipt of my parcel but the order updates by email were useful and not something I usually get from companies.

Reply from Moy Furniture Centre
On arrival to shop we were made to feel very welcome. Staff were sober peasant and helpful. We bought an item of the Mabel range furniture. Love my bedroom unit. The delivery guys were very courteous and polite. They checked the item over before they left and asked if we had any questions. Definitely recommend shopping in Moy Furniture

Reply from Moy Furniture Centre
We felt very welcomed and have great customer service. Just got the new dining table and chairs delivered, would highly recommend!

Reply from Moy Furniture Centre
Straight forward ordering, communication and delivery. Delighted with my new bar Stools.

Reply from Moy Furniture Centre
I visited Moy Furniture Centre recently and was very fortunate to have met Eileen on my first visit. She was so helpful in suggesting different options and helped me navigate my kitchen project. Nothing is ever too much trouble for her and all done with a smile and time for the chats. Very impressed with the store and its staff.

Reply from Moy Furniture Centre
We ordered a dining table and bench. Estimated arrival date was spot on, the quality of the furniture is exceptional and we experienced friendly and efficient customer service throughout.

Reply from Moy Furniture Centre
Dealt with Eileen, who was great throughout the whole proces. Simple and straightforward, no hassle at all. Would highly recommend anyone looking new furniture to purchase from Moy Furniture and consult with Eileen

Reply from Moy Furniture Centre
First purchase from Moy Furniture and will be purchasing from them again in the future. They couldn’t be beaten on price and had a great variety of products to choose from.

Reply from Moy Furniture Centre
Recently purchased a sofa and new dining chairs from the team at Moy furniture, Marty and Rebecca could not have been more helpful from discussing sizing, styles and available options. They communicated well with estimated delivery timeframes and kept us informed if any changes occurred. Our sofa arrived a week later than expected but we were kept informed of this. Overall great experience thus far, and likely will purchase again in future.

Reply from Moy Furniture Centre
I rang in the morning about mobility beds and did they have any. I was on the phone to Eileen and explained what she had.
We went down on that day to meet Eileen regards bed.
Eileen was brilliant very knowledgeable and helpful I didn’t expect to buy but it turned out to be perfect. So thank you for all your help.

Reply from Moy Furniture Centre
Excellent service from Stephen at MFC especially advice on colours to match our home

Reply from Moy Furniture Centre
From we arrived at moy furniture centre we were so well looked after, I explained I was on a tight time frame to get furniture and I was pleasantly surprised at the great selection we had to choose from - great selection of colours and textures - highly recommend- delivery was great we had nothing to do even the cushions were fluffed 😀😀

Reply from Moy Furniture Centre
Stay clear. Worst company i have ever dealt with. Poor Quality furniture. Nothing but problems. I couldn't be bothered going back to them again.
Save yourself a whole lot of headaches.

Reply from Moy Furniture Centre

Reply from Moy Furniture Centre
On my visit to the shop in Moy, I was greeted by Marty, one of the sales team. I was enquiring about swivel chairs and TV units. The showroom has a massive variety of both traditional and contemporary furniture. Marty was extremely helpful and in no way pushy with sales. I had plenty of time to look around, ask prices, and gather information on the products.
I purchased a beautiful TV unit and will certainly go back to look at the chairs. I placed my order on Monday and it was delivered free of charge on Tuesday. Excellent service and a great shopping experience. I will definitely shop here again. Thanks, Marty.

Reply from Moy Furniture Centre
The store layout, the quality of products available, the choice and great customer service. In particular, Marty was very helpful and informative to help us make decisions and ultimately purchase a sofa with yourselves

Reply from Moy Furniture Centre
Can’t say a bad thing about our experience with Moy Furniture. They gave us a great deal on our dining table and kept it at their warehouse whilst our dining chairs were on the way. They delivered it all together, very quickly and assembled it for us. Everyone I dealt with at Moy furniture has been extremely pleasant and helpful. Can’t recommend them enough.

Reply from Moy Furniture Centre
Lovely staff and quality items. Delivery was well communicated and fast. Delivery men phoned half an hr away so no waiting in and delivered to room of choice and unboxed. Great service with a follow up phone call to check I was happy with everything.

Reply from Moy Furniture Centre
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.