MOYOU Reviews 

377
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality, ease of application, and impressive durability, often lasting two to three weeks or more. Many users highlight the wide range of designs and colors available, noting that the products help their natural nails grow stronger and healthier. Reviewers frequently commend the exceptional customer service, describing the team as helpful, quick to resolve issues, and efficient in sending replacements or offering advice. However, some customers also noted occasional inconsistencies with product durability, experiencing issues like lifting or shorter wear time than expected. A few other people also felt that customer service was unhelpful or unresponsive in certain situations, with some reporting rude interactions or no follow-up.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the ease of application, durability,... See more

Quality

People report positive experiences with quality, with many reviewers praising the durability and appearance... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the team for being helpful,... See more

User experience

Clients share positive opinions on user experience, highlighting that products like gel strips and press-on... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the speed... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Started using these pre cured nails after retirement as more economical than having my nails done at beauticians. Although my nails are more brittle now on removal, they have grown to a nice length. I... See more

Company replied

Rated 4 out of 5 stars

I love MoYou’s new non UV gel nail strips, they are pretty easy to apply, they do take a bit more time than it says, but still much easier than doing a normal gel manicure. And they lasted really well... See more

Company replied

Rated 5 out of 5 stars

I love, love, love MoYou gel strips. I used to spend a fortune on getting my nails done but since I’ve discovered MoYou, no more! I was never any good at doing my own nails, they always looked like... See more

Company replied

Rated 5 out of 5 stars

A set of semi cured nails I purchased were not their usual thickness which meant they didn’t stick to my nails as they were too rigid. The customer service team could not have been more helpful and so... See more

Company replied


Company details

  1. #178 of 250 best companies in Health and beauty shop

Written by the company

GEL STRIPS💅 Last For 2 WEEKS With no Nail Damage👌 Vegan & Cruelty Free🐼 Free UK Shipping✈️ New Release EVERY Friday! Use #moyoulondon to be featured 👀


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

377 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(377)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought the Back To Pink about 4 weeks…

I bought the Back To Pink about 4 weeks ago, I sticked them on my nails and I kid you not, I still have them now. I'm about to take them off and replace them with my other ones. Love it! 100% recommend! I'm loving being my own nail tech!

10 June 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hi Deborah,

That's wonderful to hear! We're thrilled that you're enjoying the longevity and quality of the "Back To Pink" gel nail strips. It's fantastic that you're having fun being your own nail tech and finding our products reliable. Thank you for recommending us, and if you need any tips or assistance, feel free to reach out.

Enjoy your next set!


Warm regards,
Julie

Rated 5 out of 5 stars

Been using these for 2+ years

I have been a fan of MoYou for a couple of years now, but recently had trouble with a batch that were falling off. Julie from customer service helped me out, and thanks to some replacements, my faith is completely restored! The gels last until I have to remove them because my nails had grown to leave a gap. They have stood up to opening soft drink cans, wearing gardening gloves, even opening key rings!

I do find that my nails are a little soft when I remove them, like a freshly moulted crab! But they firm up within a day or two, or I just place a new set. My nails are longer and healthier than ever.

I tried the press-ons but found them too fiddly and I don't like the thickness, but the semi-cured gels are amazing.

17 May 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hello Karyn,

Thank you for sharing your experience! We're delighted to hear that I was able to assist you and that you're enjoying the durability and quality of our semi-cured gel strips. It's great to know they withstand various activities and contribute to the health of your nails. We appreciate your feedback on the press-ons as well, and we're glad that the semi-cured gels are a perfect fit for you. If you have any more questions or need further assistance, feel free to reach out.

Happy styling! :)


Warm regards,
Julie

Rated 5 out of 5 stars

Amazing products

Amazing products! Quality is very high.
Also customer service was very helpful.

5 June 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hi Alessandra,

Thank you so much for your kind words! We're thrilled to hear that you're satisfied with the quality of our products and that our customer service team was able to assist you effectively. If you have any more feedback or need further assistance, please don't hesitate to reach out.

We appreciate your support! :)


Warm regards,
Julie

Rated 1 out of 5 stars

Awful products thought would try a set…

Awful products thought would try a set of UV stick on nails for £10 Boots Tuesday don't bother or waste your money. Followed all instructions peeled 24 hours later.

Boots advised to get in touch with them Direct of which I did then they fob you off and ignore further emails sent.

What an unprofessional company be warned

4 June 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hello Maria,

I'm really sorry to hear about your experience. It sounds frustrating, and I apologize for any inconvenience caused. We sent a message through email, and we are happy to have resolved the issue for you. Your patience and understanding throughout this process are greatly appreciated. If you have any further questions or need additional assistance, please feel free to reach out. We are here to help and ensure your satisfaction with our service.


Kind regards,
Julie

Rated 1 out of 5 stars

Save your money

Save your money , for the cost of £66.35 , don’t bother , caps came of two of the bottles on first opening I wouldn’t expect that on what is a considered purchase. Only lasted a couple of days before one nail chipped , won’t be buying any more colours .

27 May 2025
MOYOU logo

Reply from MOYOU

Hello Lee-ann,

I'm sorry to hear about your experience with our products. We strive to maintain high quality, and it's disappointing to know that this was not your experience. I can see here that we have ongoing email communication regarding the products and the issue you've encountered. We are eager to resolve this for you and are currently waiting for your response. Your cooperation is greatly appreciated, and we are committed to addressing this matter to your satisfaction.


Kind regards,
Julie

Rated 5 out of 5 stars

Quick, easy, travel proof…

The press ons were easy to apply and have stayed on for two weeks so far which included a trip away. So they survived the airport and dragging my suitcase around. Still on as firmly as the day I first applied them.

3 June 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hello Ellie,

It sounds like you're having a great experience with the press-on nails! It's wonderful to hear that they've stayed on so well, even through travel and handling luggage. If you have any questions or need further assistance, feel free to ask.

Thank you for sharing your feedback!


Warm regards,
Julie

Rated 5 out of 5 stars

Look amazing, last for ages!

I'm an archaeologist, and these stay on for four weeks. I literally scrabble around in the dirt 40 hours a week, in the rain and sun and everything, and these stay on for FOUR weeks. And when I take them off, my nails are healthy underneath. Couldn't recommend them more.

2 June 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hi Elodie,

Thank you so much for sharing your experience! It's wonderful to hear that our gel nail strips have held up so well under such demanding conditions and that your nails remain healthy. Your feedback is incredibly valuable, and we're thrilled that our product meets your needs. If you have any questions or need further assistance, feel free to reach out.

Happy digging! :)


Warm regards,
Julie

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. I used to get acrylics, which were much more of a faff, expensive and left my nails brittle and unhealthy. I love moyou nails so much! What a great alternative.

1 June 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hello there,

Thank you for sharing your experience! We're delighted to hear that MoYou gel nail strips have been a great alternative for you. It's fantastic that you're enjoying the convenience and quality of our products without the drawbacks of acrylics. If you ever need more designs or have any questions, feel free to reach out.

Enjoy your beautiful and healthy nails!


Warm regards,
Julie

Rated 5 out of 5 stars

Brilliant!


I was quite sceptical buying the nail strips, as I can't even put nail varnish on and have it look good. I decided to give it a go, I got a free heat lamp and 3 designs of nail strips. I can't believe how simple and easy it was to do, my nails look just as good as if I had gone to a salon. Will be definitely buying more.

30 May 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hello Claire,

It's wonderful to hear that you had a positive experience with our gel nail strips! We're thrilled that you found them easy to use and that they gave you salon-quality results. Enjoy your beautiful nails, and we look forward to helping you with more designs in the future. If you have any questions or need further assistance, feel free to reach out.

Thank you for sharing your experience!


Warm regards,
Julie

Rated 4 out of 5 stars

So easy to use.

Quick delivery. So easy to use. Beautiful variety of colours and effects. Long lasting. Had so many compliments on them

29 May 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hello Margaret,

Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed the quick delivery, ease of use, and the beautiful variety of colors and effects. It's wonderful to know that the products are long-lasting and have received many compliments. If you have any more feedback or need assistance, feel free to let us know.


Best regards,
Julie

Rated 5 out of 5 stars

Great nails easy to apply and colours

Great nails easy to apply and colours

27 May 2025
Unprompted review
MOYOU logo

Reply from MOYOU

Hello Erika,

Thank you for your feedback! We're glad to hear that you find our gel nail strips easy to apply and enjoy the colors.

If you have any more thoughts or need assistance, feel free to let us know.


Warm regards,
Julie

Rated 5 out of 5 stars

Love them

Stunning nails and so easy to apply. Had loads of compliments. So far 2 weeks in and still good, despite gardening

25 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent highly recommend!

Excellent highly recommend!
Love these simple to apply and look great! These last well l have tried another make similar to these but l much prefer the finish of these and they lasted longer. My nails are looking so much better than they have previously so win win! Highly recommend these from someone who was resigned to not have lovely looking nails! I went to a nail salon once and was not happy with the damage they inflicted upon my nails which l have had to grow out. These soft nail gels have really helped my nails look so much nicer and they are repairing to. On removal of these nails no damage at all! Thank you Moyou you have been my nail saviour!!

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, much quicker than expected. My toes are still in perfect condition over 2 weeks later, despite swimming every day. My nails havent held up quite as well, some slight lifting and one has chipped, but being on holiday this is what id expect. Overall very pleased with my purchase and will be buying more. Also got a free lamp with my first purchase!

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful nails with amazing fit and wear

Fast shipping, well packaged and each set comes with file, cuticle stick, wipe, nail glue and adhesive glue stickers.
I purchased 4 different sets, so far have worn 2 sets over 5 weeks, they have worn incredibly well.
Easy to apply, I would definitely recommend using the nails with both nail glue and adhesive stickers, this method keeps them on for longer.
I use my hands a lot, gardening, dog walking, horse riding, yoga and cooking, and so far these nails have surpassed my expectations on wear.
They can be reused as long as all glue residue is soaked and cleaned off with warm water.
Extremely happy with my purchase from Moyou, thanks guys x

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Unbelievably Amazing

I have never left a review on here but I had to as I CANT BELIEVE how amazing these are. I am rubbish at nails but these were very easy and very quick. And yes they could look better had a good nail technician done me a set of gels, but ive deffo had worse gel manicures that took longer and cost a lot more. I am very impressed

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Moyou review

Ordered several times and no issues with orders. Used both stick on gels that you cure under a lamp and the press ons. Sizing range is good. Both are easy to apply and remove. Follow instructions and your nails underneath will be fine and not damaged. Keep the gel stickers to the length of your own nails to avoid nail damage. If you want longer than your own nails use the press on nails.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

I love MoYou gel strips

I love MoYou gel strips, I use them on my fingers and toes - they look so pretty! 🤩
I get lots of compliments, the range is great. They easily last 3 weeks on my fingers without chipping/damage and the only reason I remove them is because of my fingernails growing, not because of the gel strips 💅.
Easy to remove and no nail damage. So pleased I found MoYou! 😊

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Love them

I've been using these for almost 2 years now. I started using them as a more cost effective way to have nice salon quality nails. I find them quick and easy to apply and they last for 2-3 weeks. There are loads of different designs to choose from and I'm always getting complements on them. I now have a monthly subscription.

7 May 2025
Unprompted review

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