Extremely annoyed being charged £8.90 on the 28th March, 2026. I have send emails to try and cancel the subscription here, there and everywhere to zoya, MOYRA etc...disgusting i agree with previous c... See more
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Review summary
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Replied to 16% of negative reviews
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SCAM
I have deleted my account, contacted the support team TWICE and contacted my bank - This thing is a scam I paid 50p to join with no understanding I would then be charged a series of £8 - for absolutely nothing by the way. And now it’s ridiculously hard to leave!!!!
Never let you cancel subscription, don't fall for it!!
Sucks.....was supposed to be given all these special reports after the natal chart. The natal chart was decent, so I had no issues with that. However, the rest of the reports never came, and I tried to cancel my subscription several times, and they keep charging me 12.99 a month despite my attempts to cancel and my enails....
UNABLE TO CANCEL SUBSCRIPTION EVEN…
UNABLE TO CANCEL SUBSCRIPTION EVEN AFTER SENDING 10 emails directly from the app for them to cancel . Modern day scammers avoid
Horrible
Horrible! I have tried to cancel my subscription for a year. I’ve never received a response from the company and they continue to bill my credit card. I have disputed the charges and Moyra sends a “receipt” to the credit card company so I continue to get charged. Totally unethical company!!!
SCAM- You will have to contact your…
SCAM- You will have to contact your bank to cancel. Report them for fraud.
Customer support will not cancel your…
Customer support will not cancel your subscription, no matter how many requests to send them. They say, “you can cancel your free trial membership on your profile or delete your account.” LIES
Scam
Scam. Stole my money from the credit card. Please report these scammers and get a new credit/debit card ASAP.
Its a Scam
They don't warn you about the GBP 8.90 Debit, they just do it. Take these steps to safeguard your bank account:
1. Remove your card details from account dot zotlo dot com (Use the same email as you used in Moyra)
2. Then go to subscriptions
3. Click on Moyra Web
4. Remove your payment details
As an added measure, cancel the card used and get a new one. Can't really say who and what has that card detail now.
MOYRA APP be on COMPLETE BS💩
EASY to SUBSCRIBE but HARD to CANCEL...DON'T RECCOMEND and they show you stuff that's hard to understand
Total scam
Same as the rest of the reviews, utter scam! Again, 50p for natal chart, then attempted to keep being charged for a monthly subscription I never signed up for. And no response online, apparently my account under my email address doesn't even exist 🤷🏻♀️
This is a SCAM!!!
This is a SCAM!!!! As the other reviews say, you have to log in to the website zotlo to cancel
Scam - Unknowingly put on Subscription Plan
My story is like everyone else's. I had purchased the .50 natal chart to then unknowingly be charged $12 every month. I emailed incessantly with zero responses and was charged again after my multiple attempts to cancel. STAY AWAY! DO NOT BE FOOLED. I finally had to fight the charge with my credit card company.
SCAM
SCAM! Complete and utter scam. Wishing I googled before I went ahead.
They get you with the “meh what’s 50 cents for a silly little star chart” mindset. After getting no emails whatsoever I stumbled upon all the reviews and managed to catch it before I was stuck in an on going battle.
One review was incredibly helpful and told you how to cancel - register for ’ZOLTO’ (same email you used to have to chart sent to you) and then find the subscription, cancel and remove card details completely. I also reported the company for forced subscriptions and fraud through the site.
Like everyone else filled out a…
Like everyone else filled out a questionnaire and pad £0.50 for results. Received emails and app login, but unclear how to cancel. Grateful for advice on here which is to go to Zotlo accounts to cancel your subscription.
Utter rubbish
Shocking customer service, just replied to messages about subscriptions with chart drivel. Could see they were reading my messages and ignoring
TOTAL SCAM
TOTAL SCAM! Please don't give them your credit card information. They charge you 50cents for a birth chart then charge your card 12.99 for a subscription you don't realize you've signed up for that's impossible to cancel. There is no way to cancel on their website despite that being the place they tell you to go for cancellation. Not on my apple subscriptions either.
DO NOT GET SUBSCRIPTION!!!
DO NOT GET SUBSCRIPTION!!!
I paid the 50p in order to get something from this website not realising it wanted to take £8.90 out of my account every week after I realise I tried to cancel my subscription there was nowhere on the website that you were able to. I emailed them multiple times and they did not respond so I had to get my bank involved.
if I could give no stars.i had to get…
if I could give no stars.i had to get my bank to block them and there still trying.dont go near them.should be reported as a fake
I signed up for a 7 day trial 9/5/25…
I signed up for a 7 day trial 9/5/25 and today 12/18/25 I was able to find out how to cancel Moyra Web. They charged me twice in 4 months because I stop adding money to my Apple account.
Terrible and draining people out of thousands. This company is based out of Istanbul.
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