Moyra Reviews 137

TrustScore 1 out of 5

1.1

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the subscription process, encountering issues with unexpected enrollments after an initial small payment. Customers frequently reported significant difficulties and a lack of clear options when attempting to cancel these subscriptions. Reviewers also encountered problems with payments, with charges continuing even after cancellation attempts. The website was often criticized for being unclear and lacking straightforward cancellation features. Furthermore, many people were unable to get a response from customer support when trying to resolve these issues.

What people talk about most

Subscription

Clients share negative opinions on subscription. Many reviewers report being unknowingly signed up for... See more

Cancellation

People report negative experiences with cancellation, citing significant difficulties in stopping... See more

Payment

Consumers express significant dissatisfaction with payment processes, frequently reporting unauthorized... See more

Website

Reviewers highlight negative aspects of the website, primarily focusing on difficulties with account... See more

Customer communications

Customers consistently note negative experiences with contact. Many reviewers report that their emails and... See more

Based on these reviews

Rated 1 out of 5 stars

Extremely annoyed being charged £8.90 on the 28th March, 2026. I have send emails to try and cancel the subscription here, there and everywhere to zoya, MOYRA etc...disgusting i agree with previous c... See more

Rated 1 out of 5 stars

Just the most annoying experience ever! App itself very mediocre and just general info. But canceling the subscription, absolute nightmare. I emailed customer support 3 times! Not one single answer an... See more

Rated 1 out of 5 stars

I paid for one service, then found myself with a repeat subscription being charged monthly. Impossible to work out how to cancel this as there's no information on how it was set up in the first place.... See more

Company replied

Rated 1 out of 5 stars

Absolute scam, you make one time purchase on one “app” and they subscribe you without consent using your card information from that one time purchase to charge you monthly fee about something you don’... See more

Company replied

Rated 1 out of 5 stars

Charges you $.50 for a report that you will never receive and signs you up for a subscription you did not ask for! Report them immediately and dispute your transaction through your bank. I’m waiting o... See more

Rated 1 out of 5 stars

Another "0" - "Zilch", "Useless" rating for Moyra. Disregard anything it says about easy subscription cancellation via the subscription on App store or Googe Play. I've just seen a payment being... See more

Rated 1 out of 5 stars

If I could give 0 stars I would, stay away from this website and app!!! I paid 50p for a report I didn’t receive, I was then enrolled onto a subscription plan I never agreed to, I’ve emailed multiple... See more

Rated 1 out of 5 stars

I was tricked into subscription after paying 0.50p for birth chart, and then I received a 8.90 subscription fee then I tried to cancel through their website but it has no option to cancel, company is... See more

Rated 1 out of 5 stars

I would give 0 stars if I could. Absolute scammers I have emailed 3 times now to get my subscription removed as it was done via email not on any of the platforms displayed on their website where the... See more

Rated 1 out of 5 stars

Absolutely disgusting business and website. Was signed up to a subscription without knowing and it’s impossible to cancel. I have tried every single method and nothing! I’ve emailed, no response and t... See more

Company replied

Rated 1 out of 5 stars

Can't give zero stars but this app just essentially makes it impossible to cancel so they can steal from you. Reached out multiple times trying to figure out how to cancel and they have like 5 differe... See more

Rated 1 out of 5 stars

What everyone else has said here. Tried to contact customer support four times and never got a response. Had to find a Reddit post to figure out how to cancel. Evil messed up way to run a business. Es... See more

Rated 1 out of 5 stars

I feel so silly for falling for this. It’s one of those websites where it’s easy to sign up but hard to cancel subscription. You don’t even get told you’re about to subscribe to something!! I put... See more

Rated 1 out of 5 stars

TOTAL SCAM! Please don't give them your credit card information. They charge you 50cents for a birth chart then charge your card 12.99 for a subscription you don't realize you've signed up for that's... See more

Rated 1 out of 5 stars

Really didn't even want to give one star. I've been trying for 4 months to cancel the subscription that I was signed up for and unknowingly. When I go to the app it says I have no subscriptions so why... See more

Rated 1 out of 5 stars

They don’t have a cancellation option on the app. I contacted customer service , they said to cancel Using a link but they never sent me the link. I messaged again asking for the link, they never res... See more

Company replied

Rated 1 out of 5 stars

SCAM. Charged me 0.50cents for a report that I never actually received. Spammed me with emails that I cannot unsubscribe from. You literally CANNOT cancel the subscription they sign you up to without... See more

Rated 1 out of 5 stars

Wish I’d read these reviews sooner! Paid 50p for a one off product but now locked into a subscription that there was no information or clarity about - they deceive you by making it look like a one o... See more

Rated 1 out of 5 stars

Absolutely horrendous experience. I have been attempting to cancel this garbage app for weeks, and their support team is gaslighting me the entire way. Each time I submit a request to cancel or for as... See more

Rated 1 out of 5 stars

Awful service, doesn't do what it says on the tin. Never sent me my analysis, and then makes it IMPOSSIBLE to cancel. After 2 months of being charged £8.99 (it was advertised as a £0.50 payment to get... See more

Rated 1 out of 5 stars

SCAM.But I managed to cancel!! After an online questionnaire longer than I expected I felt committed to see the outcome and paid the small charge or even free sign up thinking I could cancel... See more

Rated 1 out of 5 stars

Same as the rest of the reviews, utter scam! Again, 50p for natal chart, then attempted to keep being charged for a monthly subscription I never signed up for. And no response online, apparently my ac... See more

Rated 1 out of 5 stars

Like everyone else filled out a questionnaire and pad £0.50 for results. Received emails and app login, but unclear how to cancel. Grateful for advice on here which is to go to Zotlo accounts to cance... See more

Rated 1 out of 5 stars

SCAM. As many have already said. Deleted my account and noted I wanted to cancel subscription (that I didnt sign up for), still charging my card £8.90 a month even when deleted account and I thought u... See more

Company replied

Rated 1 out of 5 stars

There should be a way to give something zero stars. The Moyra App is a total scam, please don't fall for it. They're a bunch of online hustlers. I had to contact my bank to block there attempts to tak... See more

Rated 1 out of 5 stars

Sucks.....was supposed to be given all these special reports after the natal chart. The natal chart was decent, so I had no issues with that. However, the rest of the reports never came, and I tried t... See more

Rated 1 out of 5 stars

If I could rate lower than one star I would. This company is an absolute scam. Tricks you into signing up for a subscription and then doesn’t allow you to cancel the subscription. They don’t reply to... See more

Rated 1 out of 5 stars

Deserves no stars and is clearly a scam. I bought a one-off product and then like all the others found I had been signed up to a subscription that I had not authorised. It is not appearing on my Apple... See more

Rated 1 out of 5 stars

Customer support will not cancel your subscription, no matter how many requests to send them. They say, “you can cancel your free trial membership on your profile or delete your account.” LIES

Rated 1 out of 5 stars

Horrible! I have tried to cancel my subscription for a year. I’ve never received a response from the company and they continue to bill my credit card. I have disputed the charges and Moyra sends a “re... See more

Rated 1 out of 5 stars

Accepted a single charge, realised immediately I had signed up to a WEEKLY SUBSCRIPTION I obviously didnt want so immediately terminated my account per the process outlined in their T&Cs (I ch... See more

Rated 1 out of 5 stars

Extra charges and very tricky to cancel. Do this via Zolto using the email address you signed up to Moyra with and you can cancel easily here and remove your card details too.

Company replied

Rated 1 out of 5 stars

All the reviews tou are reading are absolutely correct there no support you cant cancel basically. They said go to Google play i went there no subscription I went to the website there no account with... See more

Rated 1 out of 5 stars

Set up a free trial to give it a go, decided its not something i would pay for and had to jump through so many hoops to be able to cancel. Their FAQs place cancelling on google pay or apple pay. Aft... See more

Rated 1 out of 5 stars

This company is an absolute scam. I paid a small sum to get a reading they never told me I was signing up for a subscription until I received an email from them confirming it. I have emailed repeatedl... See more

Rated 1 out of 5 stars

This is a joke & I have canceled on the first day. None of what was said & definitely not personalized, repetitive content. This is definitely a scam to rope people into pay $13 a month for not canc... See more

Rated 1 out of 5 stars

I have deleted my account, contacted the support team TWICE and contacted my bank - This thing is a scam I paid 50p to join with no understanding I would then be charged a series of £8 - for absolutel... See more

Rated 1 out of 5 stars

This site is trying to charge my card but ive never signed up for any subscription. I try to go to the website to cancel something i never signed up for and it says no account under this email or goo... See more

Rated 1 out of 5 stars

If I could give this company zero stars I would. I used the app for about 10 minutes (free trial...apparently) then cancelled and deleted my account. Surprise, surprise...they have stolen money f... See more

Rated 1 out of 5 stars

DO NOT GET SUBSCRIPTION!!! I paid the 50p in order to get something from this website not realising it wanted to take £8.90 out of my account every week after I realise I tried to cancel my subscript... See more

Rated 1 out of 5 stars

I was tricked into subscription after paying 0.50p for birth chart, and then I received a $12.99!subscription fee monthly for MONTHS. i tried to cancel it every single time it came up but through thei... See more

Rated 1 out of 5 stars

My story is like everyone else's. I had purchased the .50 natal chart to then unknowingly be charged $12 every month. I emailed incessantly with zero responses and was charged again after my multiple... See more

Rated 1 out of 5 stars

Again I could give zero stars if that was an option. This moyra completely tricks you into a subscription. You think you’re getting one simple chart for 50p and it’s only after you’ve paid you find... See more

Rated 1 out of 5 stars

AVOID! THIS IS A SCAM! I paid 50p for a reading which was pathetic and I never received, half the info on the page was clearly nonsense. I tried multiple times to find how I can cent the subscription... See more

Rated 1 out of 5 stars

started off with a questionnaire for free then at end of questionnaire a 50p charge. My prediction was i will be worst off this time next week which was true. Just like 99.99999% of psychics the predi... See more

Rated 1 out of 5 stars

same story - i was able to cancel my subscription by logging into this "zotlo" thing but i dont feel comfortable with this other app somehow having my payment data. i will need to contact them as well... See more

Company replied

Rated 1 out of 5 stars

Tried to cancel several times with my email address, which they email me daily on, when I try to log in to cancel it tells me no such email exists. I've gone on their chat line and asked to cancel sev... See more

Rated 1 out of 5 stars

Do not sign up to any free trail - they will take multiple payments and there is no where to cancel anything without going through the bank instead!

Rated 1 out of 5 stars

Absolute scam. I gave no permission for a subscription- whatever they did to take the money was very well hidden and shouldn’t be allowed. I thought I was giving my email to receive a free birth chart... See more

Rated 1 out of 5 stars

Worded in away that majes you think you are paying 50p for a basic chart,THEN have option to go monthly.you pay,then have to go through data all over again,just to be told it's 8.90....scam all over i... See more


1.1

Bad

TrustScore 1 out of 5

137 reviews

5-star
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1-star

Replied to 16% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

SCAM

I have deleted my account, contacted the support team TWICE and contacted my bank - This thing is a scam I paid 50p to join with no understanding I would then be charged a series of £8 - for absolutely nothing by the way. And now it’s ridiculously hard to leave!!!!

18 August 2025
Unprompted review
Rated 1 out of 5 stars

Never let you cancel subscription, don't fall for it!!

Sucks.....was supposed to be given all these special reports after the natal chart. The natal chart was decent, so I had no issues with that. However, the rest of the reports never came, and I tried to cancel my subscription several times, and they keep charging me 12.99 a month despite my attempts to cancel and my enails....

26 October 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible! I have tried to cancel my subscription for a year. I’ve never received a response from the company and they continue to bill my credit card. I have disputed the charges and Moyra sends a “receipt” to the credit card company so I continue to get charged. Totally unethical company!!!

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Stole my money from the credit card. Please report these scammers and get a new credit/debit card ASAP.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Its a Scam

They don't warn you about the GBP 8.90 Debit, they just do it. Take these steps to safeguard your bank account:

1. Remove your card details from account dot zotlo dot com (Use the same email as you used in Moyra)
2. Then go to subscriptions
3. Click on Moyra Web
4. Remove your payment details

As an added measure, cancel the card used and get a new one. Can't really say who and what has that card detail now.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Same as the rest of the reviews, utter scam! Again, 50p for natal chart, then attempted to keep being charged for a monthly subscription I never signed up for. And no response online, apparently my account under my email address doesn't even exist 🤷🏻‍♀️

4 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam - Unknowingly put on Subscription Plan

My story is like everyone else's. I had purchased the .50 natal chart to then unknowingly be charged $12 every month. I emailed incessantly with zero responses and was charged again after my multiple attempts to cancel. STAY AWAY! DO NOT BE FOOLED. I finally had to fight the charge with my credit card company.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! Complete and utter scam. Wishing I googled before I went ahead.

They get you with the “meh what’s 50 cents for a silly little star chart” mindset. After getting no emails whatsoever I stumbled upon all the reviews and managed to catch it before I was stuck in an on going battle.

One review was incredibly helpful and told you how to cancel - register for ’ZOLTO’ (same email you used to have to chart sent to you) and then find the subscription, cancel and remove card details completely. I also reported the company for forced subscriptions and fraud through the site.

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Like everyone else filled out a…

Like everyone else filled out a questionnaire and pad £0.50 for results. Received emails and app login, but unclear how to cancel. Grateful for advice on here which is to go to Zotlo accounts to cancel your subscription.

26 December 2025
Unprompted review
Rated 1 out of 5 stars

Utter rubbish

Shocking customer service, just replied to messages about subscriptions with chart drivel. Could see they were reading my messages and ignoring

25 December 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM! Please don't give them your credit card information. They charge you 50cents for a birth chart then charge your card 12.99 for a subscription you don't realize you've signed up for that's impossible to cancel. There is no way to cancel on their website despite that being the place they tell you to go for cancellation. Not on my apple subscriptions either.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT GET SUBSCRIPTION!!!

DO NOT GET SUBSCRIPTION!!!
I paid the 50p in order to get something from this website not realising it wanted to take £8.90 out of my account every week after I realise I tried to cancel my subscription there was nowhere on the website that you were able to. I emailed them multiple times and they did not respond so I had to get my bank involved.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

I signed up for a 7 day trial 9/5/25…

I signed up for a 7 day trial 9/5/25 and today 12/18/25 I was able to find out how to cancel Moyra Web. They charged me twice in 4 months because I stop adding money to my Apple account.
Terrible and draining people out of thousands. This company is based out of Istanbul.

8 September 2025
Unprompted review

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