MP Moran is great, stuff is friendly. Sadly at the time of my purchase they were using Yodel which is probably the worst delivery company in the world. That's the only reason for 1-star deduction.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Website was easy to use to order the item I needed and it was easy to speak to a member of staff to answer a query about delivery charges. (Items that are delivered by courier do not qualify for free... See more
Company replied
My son ordered the Bahco 1/2" limited socket set on my behalf for my husband, he was absolutely delighted with it. Jason has used Moran's for years and has never had any problems with them in fact he'... See more
Company replied
Dear Csaba Ben and Team, my sincerest and very special thanks to you all for your excellent and kindest support which has been exceptional. Genuinely, it has been over and above outstanding. My heart... See more
Company replied
Company details
- #95 of 109 best companies in Building Materials Supplier
- #18 of 19 best companies in Electrical supply shop
- #23 of 27 best companies in Insulation Materials Shop
- #58 of 67 best companies in Landscaping Supply Shop
- #65 of 69 best companies in Timber merchant
- #44 of 52 best companies in Plumbers' merchant
About MP Moran
Written by the company
Welcome to the official page of MP Moran & Sons, a leading Merchant in the south of England. Our extensive fleet of FORS-accredited vehicles ensures swift and dependable deliveries. As expert Builders and Plumbers Merchants, we take pride in offering a comprehensive inventory, boasting over 24,000 top-quality products.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.
At MP Moran & Sons, we are committed to meeting your construction and renovation needs.
Contact info
London, United Kingdom
- 01923 831 660
- customersupport@mpmoran.co.uk
- mpmoran.co.uk
4.3
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
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Complete Nightmare
Complete Nightmare! There is no way I would even attempt to order something online if I knew the item would not be in stock. Thats what happened to me. I gave the go ahead for the gas engineer to commence installation as I had paid for the flu and magna clean. Yet in the store they claimed they had no stock. They even sent me to another store claiming that store definately had stock but that was also a complete waste of my time and fuel. Just avoid at all costs.
21 January 2026
Reply from MP Moran
Thank you for your feedback, We are sincerely sorry for the frustrations caused,
our branches should confirm with one another whether they have stock or not and not just go off what the system states as the stock in shops can vary,
we do apologise and we do not accept this level of customer service or handling, and the necessary people will be informed so that their staff are better equipped at handling situations like these,
If you require any further information please feel free to contact customersupport@mpmoran.co.uk
Many Thanks,
Luke
Reply from MP Moran
we’re so happy to hear your feedback! Thanks for the 5 stars — your satisfaction means everything to us. We can’t wait to welcome you back.
Have now been waiting 10 days for a…
Have now been waiting 10 days for a quote on a new bathroom from the Watford Store. Sat with a member of the team (Brian) on Monday 19th and went through exactly what we wanted. Was told quote would be with us by Thursday when we had a fitter coming to give us a quote on installation. Have since emailed 3 times and phoned twice to chase and as of today Wednesday 28th still nothing. How can a business expect to survive if they don't respond.
19 January 2026
Unprompted review
Reply from MP Moran
Thank you for taking the time to leave this feedback. We’re very sorry for the delay and for the lack of communication you’ve experienced — this is not the level of service we aim to provide.
You’re absolutely right to expect a quote within the timeframe discussed, especially after taking the time to visit the Watford store and plan your bathroom with our team. We apologise that this didn’t happen and that your follow-up emails and calls were not responded to promptly.
We would like the opportunity to look into this immediately and put things right. Please contact the Watford store directly or email us with your details so we can investigate what went wrong and get back to you as soon as possible.
Thank you again for bringing this to our attention, and we’re sorry for the frustration this has caused.
Reply from MP Moran
Thanks so much, David! Your 5-star review made our day. We're delighted you had a great experience and hope to see you again soon!
Good prices
Good prices, even with delivery outside the sourh-east. Arrived inthe timescale promosed
17 January 2026
Reply from MP Moran
Thanks so much, David Your 5-star review made our day. We're delighted you had a great experience and hope to see you again soon!
Reply from MP Moran
Thanks so much, David! Your 5-star review made our day. We're delighted you had a great experience and hope to see you again soon!
Excellent service
I pass the Kilburn shop regularly and admire the bathroom display, all named suppliers. Excellent service from order to delivery within 12 hrs and I didn’t pay extra for an earlier delivery. Excellent to know if what you want kids urgently required. I will certainly be ordering again.
15 January 2026
Reply from MP Moran
Thanks so much, Jane! Your 5-star review made our day. We're delighted you had a great experience and hope to see you again soon!
Good price and product
Good price and product, excellent communication resolved a delivery issue promptly
14 January 2026
Reply from MP Moran
Thanks so much, Jean! Your 5-star review made our day. We're delighted you had a great experience and hope to see you again soon!
Great selection of products at great…
Great selection of products at great prices.
Ordering and delivery was fast and efficient.
13 January 2026
Reply from MP Moran
Thanks so much, Stewart! Your 5-star review made our day. We're delighted you had a great experience and hope to see you again soon!
Made an error on my order
Made an error on my order, had one item as click and collect rather than delivery. They picked up that is was probably a mistake and rang to let me know. This does not happen with many companies i've used over the years, they sent the whole order, arriving acouple of days later. Excellent service, hence the 5 star review. Would use again and again.
30 December 2025
Reply from MP Moran
Hi Anthony, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Prompt Resolution it an issue
I bought some lights through their website. They arrived quickly but I had an issue with them as they were clearance stock. I contacted MP Moran and sent an e-mail with a picture of the issue. Everything was sorted really quickly and efficiently and resolved exactly as I wanted. It's great to find a company that doesn't just sell and forget, the after sales service when there's an issue is the most important part. I will use them in the future.
13 January 2026
Unprompted review
Reply from MP Moran
Hi Nigel, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Quick and prompt delivery all good
11 January 2026
Reply from MP Moran
Hi Roberto, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Reply from MP Moran
Hi Lloyd, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Reply from MP Moran
Hi Keith, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Easy ordering, good deals
Website was easy to use to order the item I needed and it was easy to speak to a member of staff to answer a query about delivery charges. (Items that are delivered by courier do not qualify for free delivery)
Item arrived fairly quickly, but not as quickly as we had been told, but it was well packaged and was undamaged.
29 December 2025
Reply from MP Moran
Hello Nicci,
I am sincerely sorry for the inconvenience caused,
And thank you so much for the positive review,
I do apologise for the delay in the order, we will raise this concern with our courier,
We do offer a free of charge delivery on courier orders but only on qualifying orders,
If you require any information please feel free to contact customersupport@mpmoran.co.uk
Many Thanks,
Luke
Reply from MP Moran
Hi Patrick, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Very helpful from enquiry to delivery…
Very helpful from enquiry to delivery and beyond
9 January 2026
Reply from MP Moran
Hi Darren, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Great value and speedy delivery
Great value and speedy delivery. Will definitely use again.
9 January 2026
Reply from MP Moran
Hi Tim, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Great Customer Service
The only company I could find which sells individual Drivesett Argent Edging, great for smaller DIY projects. Great customer service, in particular Luke was very responsive. Highly recommended.
13 January 2026
Unprompted review
Reply from MP Moran
Hi Michael, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
Great customer service
I made an enquiry via email regarding a delivery about which I'd had no definite details.
I received a phone call fairly soon after to confirm my enquiry was in hand, the following morning received an email to say item had been tracked down and I'd receive it that afternoon, which I did.
That's great customer service in my book..
6 January 2026
Reply from MP Moran
Hi David, thank you for the 5-star rating! It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.
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