Metalphoto of Cincinnati (MPC) Reviews 99

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Your sales team was extremely helpful and knowledgeable they would follow up to make sure all proof were received, kept in touch throughout the order Delivery was made on time as promised... See more

Rated 5 out of 5 stars

They had exactly what I was looking for, with many options to choose from. The customer service was great and responsive, to all my questions and requirements. My only criticism would be, when as... See more

Rated 5 out of 5 stars

Your very professional and knowledgeable staff are always a pleasure to work with. The products have never once failed to meet or exceed my expectations, and the prices reflect the quality I've come... See more

Rated 5 out of 5 stars

The rep took a long time to understand exactly what we needed, what factors would affect the effectiveness of the label (outside elements, what it's being stuck to etc.). My team were very happy with... See more

Company details

  1. Prints and signs store
  2. Business-to-Business service

Information provided by various external sources

Metalphoto of Cincinnati has been a leading full-service manufacturer of durable custom nameplates, panels, overlays, labels and signs for more than 50 years. Our experience is our strength, providing the knowledge and capability to deliver the best solution for your product identification needs. MPC's high customer satisfaction levels and re-order rates are a direct reflection of our employee's efforts. From the dedicated graphics, engineering and customer service teams, to the experienced machine and die operators in our manufacturing plant, each of our associates is committed to providing the high quality products and service that consistently delight our customers. Whether you are buying parts direct or interested in a reseller opportunity, MPC is committed to delivering high quality and cost-effective products that suit the environment they will be placed in as well as their intended application.

Metalphoto of Cincinnati (MPC)

Written by the company

UL Approved Supplier
MPC offers a wide variety of materials, printing and fabricating processes, as well as attachment options so we can manufacture parts to your exact requirements, including: Federal Specification GGP-455B MIL-DTL-15024F MIL-STD-130 MIL-P-19834B A-A-50271 Class-2 Composition C MIL-DTL-19834C MIL-P-6906B MIL-A-8625F SAE-AMS-QQ-A-250/1 UL / REACH / RoHS

Contact info

4.9

Excellent

TrustScore 5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have received my label order

I have received my label order, looks great . The labels are all I expected them to be . It is a pleasure dealing with MPC. Thx
I will need more labels in the future and I hope their good service will continue.
Best Regards
John Banman

8 April 2020
Unprompted review
Rated 5 out of 5 stars

Your sales team was extremely helpful…

Your sales team was extremely helpful and knowledgeable
they would follow up to make sure all proof were received, kept in touch throughout the order
Delivery was made on time as promised
I was basically walk through this project by Anne her patience was
amazing and so appreciated

Sincerely
Glafira Condas
High Value Marking & Engraving

21 February 2020
Unprompted review
Rated 3 out of 5 stars

Not the best quality control

Not the best quality control. Prices have increased but it seems that panels do still ship without proper inspection of the printing quality and registration. Metals do have blemishes in the form of nicks and scratches from time to time. These issues have caused unwanted delays and unsatisfactory results. Quality is decent when the product is without defects - still a bit expensive these days, however.

5 September 2018
Unprompted review
Rated 3 out of 5 stars

We have several parts that are made by…

We have several parts that are made by Metalphoto that always have to be returned for quality issues. Everything from missing ink to spots showing up from "dirt". We have worked with Metalphoto repeatedly with inconsistent results.

5 September 2018
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, company reps are easy to work with and design issues are cooperatively resolved in a timely manor.

4 September 2018
Unprompted review
Rated 5 out of 5 stars

Never let me down.

I've been doing business in a professional capacity with MPC for 8 years now. The people there are fantastic and I have never been dissatisfied with the service I have received. The work they produce is equally good. If you need the services they provide, choose them with confidence.

31 August 2018
Unprompted review
Rated 3 out of 5 stars

Test-Fuchs

Quality is good, but had problems with interpretations of drawings.

31 August 2018
Unprompted review
Metalphoto of Cincinnati (MPC) logo

Reply from Metalphoto of Cincinnati (MPC)

Thank you for your feedback.
The inspection report you provided will be helpful in meeting your requirements on future orders.

Rated 1 out of 5 stars

incredibly too expensive.

31 August 2018
Unprompted review
Metalphoto of Cincinnati (MPC) logo

Reply from Metalphoto of Cincinnati (MPC)

Colleen, thank you for the feedback.
Your orders appear to fall within our minimum order size.
Below that, we cannot cover the fixed costs of launching a production job.
We are, however, looking into automation that may allow us to reduce fixed costs.
Again, thank you for your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look