Mrcharger Reviews 

414
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite, knowledgeable staff for their remarkable efficiency, ensuring a clean, tidy, and professional installation of the equipment. Many consumers note that communication throughout the entire process is exceptional, making the overall user experience completely smooth and remarkably hassle-free. However, some customers also noted frustrating issues regarding poor after-sales support and significantly delayed follow-up services from the team. A few reviewers experienced very long waiting times and difficulties getting timely responses when trying to resolve subsequent problems with their charging units.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt arrivals, professional attitudes, and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, punctuality, and deep... See more

Customer service

Customers consistently note positive experiences with customer service, praising responsive, helpful staff... See more

User experience

Consumers find user experience to be an absolute delight, frequently praising the smooth, professional, and... See more

Quality

Clients share profound satisfaction regarding quality, frequently praising the exceptionally neat and tidy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my EV charger fitted yesterday by Tom and couldn’t be more impressed. He was professional, friendly, and clearly knew his stuff. He explained everything as he went, sorted a hidden bonding issue... See more

Rated 5 out of 5 stars

Took a while to get a booking, but they lent me a granny charger to keep me going. Electrician did a fantastic neat and tidy job, also putting in the extra effort to ensure that cables were run inside... See more

Rated 5 out of 5 stars

Ayyappa and Thomas did an amazing work! I was discarded from other installers as I had to dig a 5m long trench in my garden, others quoted almost £5k for the same work. Ayyappa's communication throug... See more

Company replied

Rated 5 out of 5 stars

From quote to install to support afterwards MrCharger have been brilliant. The quote was thorough - no likelihood of hidden extras - and was completed in a reasonable timeframe. Installer was friendly... See more


Company details

  1. #13 of 33 best companies in Electric vehicle charging station
  2. #17 of 52 best companies in Solar Energy Company

Written by the company

Mr Charger Ltd is a leading provider of electric vehicle (EV) charging solutions in the UK. We offer a wide range of services, including the supply, installation, and maintenance of EV charge points for homes, businesses, and public spaces. Our team of experts is dedicated to providing you with the best possible service, from initial consultation to aftercare support. We are committed to helping our customers make the switch to electric vehicles and to reducing their carbon footprint. We are proud to be an approved installer for leading EV charge point manufacturers, offering the best in design and technology. Our brand-agnostic approach means that we will help you find the best EV charge point for your needs. Mr Charger Ltd is a growing company with a national network of franchisees. We are committed to providing our customers with the highest level of service and support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

414 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(414)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and simple

Overall a straight forward process. Got a quote and installation within a week.

31 March 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Greg! i will be sure to pass this over to the team who did your install.

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 4 out of 5 stars

Good communication and overall workmanship

While the communication and workmanship were good. The only negative was the slightly odd behaviour of the installer. He was having trouble connecting the charger to the WiFi and in his frustration kept throwing around his phone, like literally throwing the phone on the floor.
The installer did apologise at the end but I found his behaviour quite strange when things weren’t going to plan.

31 March 2026
Mrcharger logo

Reply from Mrcharger

Hi Asad,

Thank you for taking the time to leave your review and for your honest feedback.

We’re really pleased to hear that you were happy with the installation. Providing a high standard of service is very important to us!

We’re sorry to hear that part of the experience during the WiFi setup felt odd. Occasionally connectivity issues can cause delays during commissioning, and can be frustrating for our engineers, but we completely understand how that situation may have appeared and appreciate you mentioning it. We’re glad the installer apologised at the time, and your feedback will be shared internally so we can continue improving the overall customer experience.

Thank you again for choosing Mr Charger, and if you ever need any support with your charger in the future please don’t hesitate to contact us.

Many Thanks,
Finn

Rated 5 out of 5 stars

Great service and really neat job.

Great service and really neat job.

6 April 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review David! i will be sure to pass this over to the team who did your install.

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Peter! i will be sure to pass this over to the team who did your install.

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Very quick install

Very quick install, hassle free

26 March 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Eamon!

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

The installers did a good job

The installers did a good job, despite a complex cable run everything was left neat and tidy after installation. Very pleased

26 March 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Tom! We always strive to make everything neat and tidy for our loyal customers.

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Excellent Service

Great communication prior to the day, neat and tidy installation and thorough walkthrough of the charger.

16 March 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star Review Chris!

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Excellent the lad that came did really…

Excellent the lad that came did really well Thank you very professional and covered everything properly and carefully.

23 March 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the 5 Star review Darren!

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Hig quality work and great customer service.

Just over a month ago we had an Oh*e charger fitted. Oh*e subbed the fitting to a contractor and in just over an hour they had hacked a huge hole in my meter cupboard and completed a terrible installation with an untidy cable run and unsightly external mini consumer unit. After a bit of a struggle I managed to get a refund and the Oh*e charger removed.
Julian at Mr Charger Peterborough made arrangements for a Hypervolt charger installation.
I explained our situation with the existing charger and Julian worked with us and made arrangements for an engineer to install the new charger the day after the Oh*e was removed.
The engineer completed the installation to high standard taking time to ensure everything was level and tidy.
The end result is a world away from the Oh*e installation and I am very happy with the charger and quality of the work.
I would strongly recommend Mr Charger for your EV charger installation.

17 March 2026
Unprompted review
Mrcharger logo

Reply from Mrcharger

Thank you for your kind words Richard. At Mr Charger we strive to give our customers the best installation as possible, your review really shows this!

we are always here if you need any further support!

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Quick and easy install

Quick and easy install

12 March 2026
Mrcharger logo

Reply from Mrcharger

Thank you Dave! I am glad the installation went smoothly for you.

If you ever need any help in the future, we will always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Mr Charger have been fantastic from…

Mr Charger have been fantastic from first contact to completion. An extremely neat and efficient installation. Many thanks from us having absolutely no knowledge and assisted through to first charge of the car. Highly recommended.

17 March 2026
Mrcharger logo

Reply from Mrcharger

Thank you for the kind words Fred! we will be sure to pass this over to the team who did your installation.

If you ever need any help in the future, we’re always here to support you.

Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn

Rated 5 out of 5 stars

Our Home EV installer

Our installer, Tom, was fantastic. He arrived on time, checked what we wanted, then got on with the installation. He cleaned up afterwards and explained how it all worked. He showed us how to download the App and then connect the charging cable. He was Superb! Thank you Tom.

17 March 2026
Unprompted review
Mrcharger logo

Reply from Mrcharger

Hi,
Thank you so much for your amazing review!

We’re delighted to hear that Tom provided such a fantastic service. Punctuality, clear communication, and leaving everything clean and tidy are all things we take great pride in, so it’s great to know this stood out.

It’s especially good to hear that Tom took the time to walk you through the app and how to use your charger, we always want our customers to feel confident from day one!

We’ll be sure to pass your kind words on to Tom, i am sure he’ll really appreciate it!

Thanks again for choosing Mr Charger ⚡

Finn
The Mr Charger Team

Rated 5 out of 5 stars

Great service

Quick response, reasonable price. Quick and easy install. Friendly and knowledgeable service.

12 March 2026
Mrcharger logo

Reply from Mrcharger

Hi,

Thank you for your fantastic review! We really appreciate you taking the time to share your experience with us.

We're pleased to hear you found the service quick, competitively priced, and easy from start to finish. Our team always aims to provide a smooth installation alongside friendly and knowledgeable support, so it’s great to know that came across.

If you ever need any help in the future, we’re always here to support you.

Thanks again for choosing Mr Charger ⚡

Finn
The Mr Charger Team

Rated 5 out of 5 stars

No hassle EV charging installation

This was my second installation via Mr Charger, this time a different Electrician was sent for the work. He arrived as scheduled and the work was completed neatly and quickly.

9 March 2026
Mrcharger logo

Reply from Mrcharger

Thank you for taking the time to leave such a great review! We really appreciate your kind words.

We're delighted to hear you had a positive experience with Mr Charger and that everything went smoothly with your EV charger installation. Our team always aims to provide a professional, efficient service and it's great to know we delivered that for you.

If you ever need any support, servicing, or advice in the future, we’re always here to help.

Enjoy the charging! ⚡🚗

Rated 5 out of 5 stars

Very knowledgeable and accommodating on…

Very knowledgeable and accommodating on short notice stuff, highly recommended.

25 February 2026
Unprompted review
Mrcharger logo

Reply from Mrcharger

Thank you for taking the time to leave such a great review! We really appreciate your kind words.

We're delighted to hear you had a positive experience with Mr Charger and that everything went smoothly with your EV charger installation. Our team always aims to provide a professional, efficient service and it's great to know we delivered that for you.

If you ever need any support, servicing, or advice in the future, we’re always here to help.

Enjoy the charging! ⚡🚗

Rated 5 out of 5 stars

A professional through and through

Competent, efficient. Clean. All very well done.

6 March 2026
Mrcharger logo

Reply from Mrcharger

Thank you for taking the time to leave such a great review! We really appreciate your kind words.

We're delighted to hear you had a positive experience with Mr Charger and that everything went smoothly with your EV charger installation. Our team always aims to provide a professional, efficient service and it's great to know we delivered that for you.

If you ever need any support, servicing, or advice in the future, we’re always here to help.

Enjoy the charging! ⚡🚗

Rated 5 out of 5 stars

Luke has helped us fix our old car…

Luke has helped us fix our old car charger one year ago (fitted initially by Bellway incorrectly) and then fitted a new on for us early this year.
His communication is great and was able to book us in quickly. He was able to order the charger for us aswell.
I would highly recommend his services. The aftercare has been fantastic in regards in updates etc.
Thank you

11 February 2026
Unprompted review
Mrcharger logo

Reply from Mrcharger

Thank you for taking the time to leave such a great review! We really appreciate your kind words.

We're delighted to hear you had a positive experience with Mr Charger and that everything went smoothly with your EV charger installation. Our team always aims to provide a professional, efficient service and it's great to know we delivered that for you.

If you ever need any support, servicing, or advice in the future, we’re always here to help.

Enjoy the charging! ⚡🚗

Rated 5 out of 5 stars

Excellent service

Excellent service
Third installation by them

1 March 2026
Unprompted review
Mrcharger logo

Reply from Mrcharger

Thank you for taking the time to leave such a great review! We really appreciate your kind words.

We're delighted to hear you had a positive experience with Mr Charger and that everything went smoothly with your EV charger installation. Our team always aims to provide a professional, efficient service and it's great to know we delivered that for you.

If you ever need any support, servicing, or advice in the future, we’re always here to help.

Enjoy the charging! ⚡🚗

Rated 4 out of 5 stars

Electric charger

Good worker, new what he was doing
Happy with the job done

18 February 2026
Unprompted review
Mrcharger logo

Reply from Mrcharger

Thank you for taking the time to leave such a great review! We really appreciate your kind words.

We're delighted to hear you had a positive experience with Mr Charger and that everything went smoothly with your EV charger installation. Our team always aims to provide a professional, efficient service and it's great to know we delivered that for you.

If you ever need any support, servicing, or advice in the future, we’re always here to help.

Enjoy the charging! ⚡🚗

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