Excellent buying experience, ordered on the 7th Dec delivered on the 10th Dec! Unfortunately one of our flavours were incorrect but my husband had already opened the container before realising. Not h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Spoke with Clark over the phone and then continued the conversation via email. Very helpful & polite chap. Great service, good value & reasonable shipping cost. Item was dispatched same day & arrived... See more
Company replied
We had an event on Sunday so tried our slush machine on the Tuesday just to make sure it was working. It wasn’t. So we googled for a new one. This company came up and it said offered next day delivery... See more
Company replied
I ordered online as they request slush syrup 12 gallons and 2 wide slush straws, the order arrived the following day but the straws where the thin type no use for slush upon ringing Mr coolit the guy... See more
Company replied
Company details
- Catering food and drink supplier
- Beverage Distributor
- Caterer
- Food machinery supplier
- Soft drinks shop
- Vending machine supplier
About Mr Cool It
Written by the company
The Planet's Coolest Slush
Established in 1999, Mr Cool It has years of experience in the frozen product industry and is well-placed to provide expert support and guidance on most slush, milkshake and ice cream machines. We supply Slush machines, syrups, cups, straws and parts for most makes of Italian machines.
Call us today to order on 01904 438343.
Contact info
Unit 2 & 3 Westview, Whitchurch Road, Hatton Heath, CH3 9AU, Chester, United Kingdom
- 01904 438343
- info@mrcoolit.com
- mrcoolit.com
4.4
Excellent
163 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and machine
27 July 2022
Unprompted review
Reply from Mr Cool It
Thank you for your positive review, we're glad you're happy with your slush machine!
5star
Better than I hoped for fast, efficient great product plus free slush syrup extremely happy
Thank You Mr Cool it 😎
26 July 2022
Reply from Mr Cool It
Thank you for your glowing review! We're glad you're happy with your order, and hope to deal with you again in the future!
Reply from Mr Cool It
We're glad you like our slush flavours! We're always looking to increase our range of offerings, so keep an eye out on the website over the next few months for any new additions to try!
Excellent Customer Service!
Excellent Customer Service!
Excellent Slush Syrup!
Excellent Slush Mechine!
26 July 2022
Reply from Mr Cool It
We really appreciate your positive review and kind words! Thank you!
Fantastic service
Fantastic service, fast delivery, customer service was fantastic and really quick in responding to me. Definitely order from here again.
24 July 2022
Reply from Mr Cool It
We're delighted to hear you're pleased with our customer service, we like our customers to be happy! Thank you for the glowing review!
Reply from Mr Cool It
Thank you for the 5 star review, we're glad you received your order promptly
Reply from Mr Cool It
We're glad you like our products, and thank you for your positive review!
Reply from Mr Cool It
Thank you for your kind words, we appreciate your positive review!
Hilltop Hotel
Brilliant from start to finish very efficient, pleasant to talk to to guide you if your not up to date with technology, delivery was next working day, all I can say is thank you.
18 July 2022
Reply from Mr Cool It
You're welcome, we're glad you were happy with our service; we aim to please! Thank you for your 5 star review
Excellent service- CAB machines are…
Excellent service- CAB machines are solid. Second purchase now from Mr Cool it, will recommend to others.
18 July 2022
Reply from Mr Cool It
We're glad you're happy with our machines, and thank you for your kind words & positive review!
Great Services
16 July 2022
Reply from Mr Cool It
Thank you for your review, we appreciate the 5 stars!
Have found this company very good…
Have found this company very good answering any queries Rachel who mans the phone extremely efficient. Their slush machines are very keenly priced and we have bought from them before.
15 July 2022
Reply from Mr Cool It
I will pass on your kind words to Rachael; I'm sure it'll be appreciated! We really appreciate your review and positive feedback
Fast and responsive just whay I…
Fast and responsive just whay I recommend to businesses 👏
14 July 2022
Reply from Mr Cool It
Thank you for the positive review, we really appreciate the feedback!
Great flavours
12 July 2022
Reply from Mr Cool It
Thank you for the 5 star review, we're glad you like our range of slush syrups!
Reply from Mr Cool It
Thanks for the review, we hope to keep providing you with great service in the future!
Simple to use website
Simple to use website, great customer service, will use again!
5 July 2022
Unprompted review
Reply from Mr Cool It
Thank you for your positive review. We look forward to helping you again in the future!
Very good service we use Mr.Cool It all…
Very good service we use Mr.Cool It all the time and have always had a Good Experience.
30 June 2022
Reply from Mr Cool It
Thanks very much for your review! We hope to keep providing you with great service in the future
Reply from Mr Cool It
You're welcome, we're glad you're happy with us, and thank you for the 5 star review!
Reply from Mr Cool It
We're glad you're pleased with our service! Thank you for your 5 star review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.