mResell.co.uk Reviews 

160
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Brought mac book pro, went through the set up and no profile created, thus could not log into the machine. raised online form, no response, tried calling thier customer service number, and its... See more

Company replied

Rated 1 out of 5 stars

Selling price reduced after technician review my Macbook and a new battery required. No report given to show the failings and when asked for they couldnt provide. £228 knocked off the price for the... See more

Company replied

Rated 5 out of 5 stars

I had bought an iPhone XS and it came within 3 days, brilliant condition and came with a cable and a charing port. Couldn't have been more satisfied with my order even though i bought a 4 star condi... See more

Company replied

Rated 1 out of 5 stars

Buying from you was horrendous! I buy an £800+ laptop, I pay £15 for delivery and then get an email from DHL asking to pay £180 on import. How do you justify having the audacity to even ask for a del... See more

Company replied

Company details

  1. Electronics Company
  2. Mobile Phone Shop
  3. Second-hand Computer Shop

Written by the company

Apple products for less - mResell offers a fast, secure and green way for consumers and companies to sell and buy pre-owned Apple products. Two out of three Europeans would like to keep using their current digital devices for longer if provided performance is not significantly affected. Electronic waste is a major global environmental challenge, one of the fastest growing waste streams in the EU and the world. Increased awareness drives new behavior among consumers and companies – Repair, Reuse, Resell & Recycle. Since sales of new Apple products create huge volumes of used products and an emerging pre-owned market, we offer sellers and buyers a new, fast, secure and green option without the hassle of C2C transactions. For you, as a customer, when buying a device from us or selling something to us, you will always benefit from - Free climate compensated shipping for both selling and buying - 12 months warranty - Free 14-day return mResell currently operates in 10 markets in Europe and Australia.


Contact info

2.1

Poor

TrustScore 2 out of 5

160 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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2.1

All reviews

(160)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Super fast service

Super fast service, order place Sunday afternoon, item dispatched from Sweden Monday morning, arrived on my desk in the UK by 2pm the following day. Un-beatable service.
Product was better than expected too, great value.

8 December 2020
mResell.co.uk logo

Reply from mResell.co.uk

Hi,

Thank you for choosing mResell and for your kind feedback!

Rated 5 out of 5 stars

Will definitely use again

Although they offered the best price, I was a little concerned about shipping my Mac to Sweden, especially on reading some of the reviews. I had no need though, as they paid what they promised and promptly too. I will be using them again!

7 December 2020
mResell.co.uk logo

Reply from mResell.co.uk

Hi Nicholas,

We are happy to hear that you are satisfied with us and thank you for choosing mResell!

Have a nice weekend.

Rated 5 out of 5 stars

Arrived in good time

Arrived in good time. Condo perfect and working well so far thank you

5 December 2020
mResell.co.uk logo

Reply from mResell.co.uk

Hi Marion,

Thank you for your feedback!

Rated 5 out of 5 stars

Great service

Great service. Very happy with my device

4 December 2020
mResell.co.uk logo

Reply from mResell.co.uk

Hi Maureen,

We are happy to hear that you are satisfied with us! Thank you for choosing mResell.

Rated 5 out of 5 stars

Great company and service

I had a bit of trepidation sending my Mac overseas to sell it but the reviews seemed good and it was a good offer, I needn’t have worried. The process was very slick from sending my Mac to receiving my money a first rate service which I would highly recommend.

4 December 2020
mResell.co.uk logo

Reply from mResell.co.uk

Hi Mark,

Thank you for your feedback and for choosing mResell!

Rated 5 out of 5 stars

Excellent Service

Excellent Service - highly recommended. Sold my macbook, everything was fuss free.
Courier collected it from my home - was a bit surprised it was being sent to Sweden!
But I got notified when it was received and advised that it would take a couple of days for item to be inspected. No issues with inspection and full amount paid into my account the same day.
Thanks MResell!

4 December 2020
mResell.co.uk logo

Reply from mResell.co.uk

Hi Paddy,

Thank you so much for you nice feedback! We really appreciate it!

And thank you for choosing mResell.

Rated 5 out of 5 stars

Great service

Great service; Iphone6S came quickly and in great condition. Thank you!

4 December 2020
mResell.co.uk logo

Reply from mResell.co.uk

Hi,

We are happy to hear that you are satisfied with your purchase!

We wish you a nice weekend.

Rated 5 out of 5 stars

1st class service

1st class service, fast payment

3 December 2020
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Reply from mResell.co.uk

Hi,

Thank you for those kind words!

We wish you a nice Friday.

Rated 5 out of 5 stars

Sold MacBook Pro - Excellent Service

Sold MacBook Pro. In going to Sweden things take a couple of days longer to get processed, but the service and communication were excellent. I will use these guys again for my iPad Pro.

1 December 2020
mResell.co.uk logo

Reply from mResell.co.uk

Hi,

It makes us very happy that you are satisfied with your experience with us!

Thank you for choosing mResell.

Rated 5 out of 5 stars

Very good selling service

Very good selling service, Quick delivery and quick payment straight to the account. I’ll use it again

1 December 2020
mResell.co.uk logo

Reply from mResell.co.uk

Hi Jack,

Thank you so much for your nice feedback, it makes us very happy!

We wish you a nice weekend.

Rated 5 out of 5 stars

Bought an ipad in the morning and had…

Bought an ipad in the morning and had it the following afternoon in Northern Ireland. Fantastic product exactually as described at a brilliant price. A great company to do business with, will be recommending them to friends and family.

28 November 2020
Unprompted review
mResell.co.uk logo

Reply from mResell.co.uk

Hi Esther,

It is so nice to hear that you are happy with us! Thank you for your great feedback.

We wish you a nice weekend.

Rated 1 out of 5 stars

Mreseller doesn't pay the cashback amount to Quidco

I purchased an iMac from mresell.co.uk using the cashback on Quidco. Mreseller refusing the pay the cashback amount to Quidco, if I knew this would happen, I'll buy it from somewhere else.

28 November 2020
Unprompted review
mResell.co.uk logo

Reply from mResell.co.uk

Dear Mo,

Quidco is one of our affiliated partners. Therefore I would recommend you to contact Quidco regarding this since they are the ones responsible.

We appreciate your feedback.

Kind regards
mResell

Rated 5 out of 5 stars

Excellent price and service

I’ve sold to mResell before but never bought. I wanted an iPhone 6S in excellent condition and looked at the usual sites such as CEX. Found one on MResell and they were great as I emailed them with some queries etc. Product arrived in two days and I couldn’t even see the scratches on the back that had been in the description. Price would have been better than other sites even without the Black Friday discount. Definitely recommend.

28 November 2020
mResell.co.uk logo

Reply from mResell.co.uk

Hi Debra,

Thank you ever so much for your lovely feedback! We are happy to hear that you are satisfied with us.

We wish you a nice weekend.

Rated 5 out of 5 stars

Great

Great service, fast payment, good communication

26 November 2020
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Reply from mResell.co.uk

Hi Ron,

Thank you for your nice feedback!

We wish you a nice Friday!

Rated 5 out of 5 stars

Very very impressed

Very very impressed! Ordered an 11 inch 2018 iPad Pro late on a Saturday evening, and it arrived from Sweden by Tuesday morning! Properly packaged too. It was classified as '4/5' for condition, but to my eyes, it is immaculate. I would never have known it was a refurb. Not a scratch in sight. Came charged at 97%. Have had no problems, and would absolutely buy from Mresell again. Excellent price too - reduced in the 'Singles Day' offer.

25 November 2020
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Reply from mResell.co.uk

Hi Lucy,

We are so happy to hear that you are satisfied with your purchase! For us it is very important to have a transparent communication.

We wish you a nice weekend.

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