mResell.fi Reviews 1,660

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The macbook pro laptop I bought is in very good condition. It has the same parameters, cpu, memory, battery, etc information as the product page. I looked into the laptop and found it was not locked b... See more

Company replied

Rated 5 out of 5 stars

**⭐️⭐️⭐️⭐️⭐️ "The iPad that arrived faster than light!"** Ordered an iPad from mResell, and it must have traveled here via teleportation—super fast delivery! The condition? So flawless it l... See more

Company replied

Rated 5 out of 5 stars

Great experience reselling my old iPad when I renewed to a newer version. It was easy to get the quote and labels, free shipping, good tracking and follow-up of the status, quick payment, very smooth... See more

Company replied

Rated 5 out of 5 stars

Selling an old device is quick and simple - especially if you still have the original box. I received payment within a few days and the sum was the same as the original estimate. I no longer even cons... See more

Company replied

Company details

  1. Electronics Company
  2. Mobile Phone Shop
  3. Second-hand Computer Shop

Written by the company

Apple-tuotteet edullisemmin - mResell tarjoaa kuluttajille ja yrityksille nopean, turvallisen sekä vihreän tavan myydä ja ostaa käytettyjä Apple-laitteita! Kaksi kolmesta eurooppalaisesta haluaisi jatkaa nykyisten digitaalisten laitteidensa käyttöä pidempään mikäli suorituskyky ei ole merkittävästi heikentynyt. Elektroniikkajäte on suuri globaali ympäristöhaaste, yksi nopeimmin kasvavista jätevirroista EU:ssa ja maailmassa. Kuluttajien ja yritysten lisääntynyt tietoisuus luo uusia käyttäytymismalleja – korjaa, käytä uudelleen, myy ja kierrätä. Koska uusien Apple-tuotteiden myynti luo valtavia määriä käytettyjä laitteita ja kasvavan käytettyjen laitteiden markkinan, me mReselillä tarjoamme myyjille ja ostajille uuden, nopean, turvallisen ja vihreän vaihtoehdon! Asiakkaana hyödyt aina kun ostat tai myyt meille laitteen: - Maksuton ilmastokompensoitu toimitus sekä myynnissä että ostossa - 12 kuukauden takuu - Ilmainen 14 päivän palautus mResell toimii tällä hetkellä 10 maassa Euroopassa sekä Australiassa.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery was quick

Delivery was quick. Laptop came in couple of days days. Its late -17 model, and its way better condition by comparison to that, that I have used it from late -17. I can see its used laptop, but all functions goes and works like it is new. Sustainability of a battery seems to be as promised. After two weeks of usage I can say this much.

2 May 2022
mResell.fi logo

Reply from mResell.fi

Thank you for the feedback! We are so happy that you are pleased with the device :) Best regards: mResell

Rated 1 out of 5 stars

Without contacting me they interrupted delivery

Without contacting me first, they contacted DHL express and requested to return the order - no information what so ever why and they did not give any info for DHL either. The package almost reached my home but because I changed delivery location, it gave Mresell time to immediately ask to return the laptop back to Sweden. Money is taken from my account already but will raise this issue with Klarna. Do not order things from this company. Huge stress. Easier to buy a new Macbook for sure.

EDIT: The laptop was reported stolen in Sweden and therefore the shipping was aborted. Did not concider this option.

14 April 2022
Unprompted review
mResell.fi logo

Reply from mResell.fi

We are truly sorry for having to cancel the delivery without first informing you. 
We have now contacted you to clarify the matter and the order has been refunded through Klarna. 
We apologize for the inconvenience this have caused you. We hope you give us another chance in the future. With warmest regards, mResell

Rated 2 out of 5 stars

They failed to pay in time

I sold my old Macbook to them. Everything went smoothly until to the point of payment. After a few days of delay, I asked about the missing payment (which was promised in 1-2 days) and only got a "sorry" back. Some error in their payment details, they say. This is such a basic and the most critical step for customers and I'm disappointed that they failed. They probably would have never paid me unless I monitored my bank account. Be careful with this company!

7 April 2022
Unprompted review
mResell.fi logo

Reply from mResell.fi

Thank you for your feedback.

We are truly sorry about the delay in payment and we understand that this is very frustrating.

Unfortunately, the payment was incorrect and had to be made again, causing it to be delayed by several days. We will be more accurate in the future, so that this kind of issue does not happen again.
Thank you for selling your device to us and we apologize for the delay in payment! We hope you give us another chance in the future!

Best regards: mResell

Rated 5 out of 5 stars

Service

liked their service. Customer service was so much good. Thanks 😊

7 April 2022
mResell.fi logo

Reply from mResell.fi

Thank you for the feedback :)
Best regards: mResell

Rated 5 out of 5 stars

Got promised price👍

Got promised price👍

Processing time could be less but otherwise all cool

3 March 2022
mResell.fi logo

Reply from mResell.fi

Thank you for the feedback and apologies for the delay :)
Best regards: mResell

Rated 4 out of 5 stars

Very fast

Very fast, and good product and service. I'm very satisfied with the service overall. I give a 4 because my purchasing experience was not flawless. I initially bought a product, and 3 days later (over the weekend) I got an email saying that it was not on stock and that I had to buy another one. They also mentioned that they will reimbursed me. So I purchased another one and that one arrived in 2 days. So far happy with the product (have been using it for 1 week now).

11 February 2022
mResell.fi logo

Reply from mResell.fi

Thank you for the feedback! Apologies for the situation with the first order. We are glad that you found another device and you are satisfied with your order :)
Best regards: mResell

Rated 5 out of 5 stars

The gold standard for used phone resellers

For me, these guys are the gold standard when it comes to selling your used phone. They offer the best price vs. e.g. Swappie, getting them the phone is easy, and the payment doesn’t take too long. And you don’t have to put up with people on auction sites offering you 40% less than your asking price.

22 January 2022
mResell.fi logo

Reply from mResell.fi

Thank you for the feedback!
Best regards: mResell

Rated 5 out of 5 stars

Perfect

Perfect service

21 January 2022
mResell.fi logo

Reply from mResell.fi

Thank you for the feedback!
Best regards: mResell

Rated 5 out of 5 stars

Excellent service and product

Excellent service till now. I got my MacBook Pro with in the stated time limit. The product was excellent even better than it shown in the web. I hope their after sales service will be the same. Don't have any experience about after sales service.

13 January 2022
mResell.fi logo

Reply from mResell.fi

Thank you for the feedback!
Best regards: mResell

Rated 5 out of 5 stars

Great and wonderful customer…

Great and wonderful customer relationship. Straightforward business transactions. I vastly recommend

10 January 2022
mResell.fi logo

Reply from mResell.fi

Thank you for the feedback!
Best regards: mResell

Rated 5 out of 5 stars

Fast service, best price

Fast and easy service, and the best price I was offered for my iPhone. You can't beat that!

12 December 2021
mResell.fi logo

Reply from mResell.fi

Thank you for the feedback!
Best regards: mResell

Rated 5 out of 5 stars

Great offering, speedy delivery

Fast delivery of “new” iPad, product matched description very well. Good service and offering!

29 November 2021
mResell.fi logo

Reply from mResell.fi

Thank you for the feedback!
Best regards: mResell

Rated 5 out of 5 stars

Great service, totally hassle-free

A great and easy service, had the package picked up from my place. They informed me of every step in the process. Super satisfied!

12 October 2021
mResell.fi logo

Reply from mResell.fi

Thank you for the feedback :)
Best regards: mResell

Rated 5 out of 5 stars

The delivery was fast and the product…

The delivery was fast and the product came as described. The temper glass was pre-installed so I don’t have to do it in my dusty room.
Price-wise I don’t think this is the best deal I can get. But instead of unknown quality and hidden cost from Tori.fi or Facebook, I would prefer mResell for the extra cost.

12 September 2021
mResell.fi logo

Reply from mResell.fi

Thank you for the feedback :)
Best regards: mResell

Rated 5 out of 5 stars

Great computer

Great computer, arrived super fast.

30 August 2021
mResell.fi logo

Reply from mResell.fi

Thank you for the feedback!
Best regards: mResell

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look