MrGuild logo
Visit website

MrGuild Reviews 1,342

•
TrustScore 4.5 out of 5

4.6

Men's clothes shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the premium fabrics, solid construction, and stylish designs that often exceed expectations. Many people are impressed with the perfect fit and the overall sophisticated appearance of the suits, frequently receiving compliments. The ordering process is often described as straightforward, and many consumers appreciate the wide selection available. However, some customers also noted issues with the return policy, finding it unsatisfactory or difficult to navigate. A few people experienced problems with orders, including items arriving not as described, sizing discrepancies, or missing parcels. While many reviewers found customer service to be helpful and responsive, some individuals reported difficulties with communication, such as unanswered messages or slow responses, particularly when trying to resolve return or refund issues.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praised the excellent... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality,... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers report negative experiences, citing... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction with their orders,... See more

Return policy

Reviewers express widespread dissatisfaction with the return policy. Many customers report difficulties... See more

Based on these reviews

Rated 4 out of 5 stars

Ordered a suit for my partner and he loved it! fit perfectly so sizes were spot on on the website. The trousers ripped a few weeks after purchase but got them mended and no issues since (he's in hospi... See more

Rated 5 out of 5 stars

Amazing experience with Mr Guild! I’m really pleased with this suit — the quality is excellent and it fits perfectly. The fabric feels comfortable and looks very smart, making it ideal for formal occ... See more

Rated 5 out of 5 stars

Due to an upcoming wedding, I had a first time experience with an order at MrGuild. Since I am living in Germany, I honestly wasn't sure if the delivery would arrive in time. However, not only the pa... See more

Rated 4 out of 5 stars

I recently bought a tuxedo from Guild, and I couldn’t be happier! It arrived right on time, and the fit was spot-on — just a tiny adjustment needed for the sleeves and trousers. The tuxedo is absolute... See more

Company details

  1. Men's clothes shop
  2. Formal menswear shop

Written by the company

Mr Guild is a mens clothing brand founded by celebrity stylist mr Gee Beller. Mr Guild specialises in high quality three piece suits, tuxedo’s, formal wear and hand crafted footwear, made from the finest leather, that offers comfort, charisma and charm for all occasions. With our tailored trousers, blazers, double & single breasted waistcoats, we aim to cater for every man, for every occasion.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Mr.Guild is fantastic!

Mr.Guild is fantastic. The suit I bought was perfect, fitted brilliantly and was tailored to perfection. Very reliable and arrived very quickly. Will definitely buy more suits from them in the future.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Great!

I had a suit bought from Mr Guild some years ago and still wearing it.
I cannot be more pleased of it now as I was when I first tried it on.
Quality, style and, compared to other suit manufacturers, not overly pricey.
I do recommend!

11 August 2025
Unprompted review
Rated 5 out of 5 stars

My experience was pleasant

My experience was pleasant. I found the staff helpful and are willing to go extra miles to resolve all issues. I certainly feel that their honesty and commitment to customer satisfaction is a true testament to their professionalism and business culture.

11 August 2024
Unprompted review
Rated 4 out of 5 stars

The suit looks stylish and…

The suit looks stylish and well-presented, but the tailoring wasn’t ideal — specifically, the rise of the trousers was shorter than expected, and there was no option for a shorter size to avoid the hassle of resizing. Additionally, I’m disappointed with the no-refund policy, which makes it less flexible for customers if the fit isn’t right.

11 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look