mr. kimchi Reviews 

1,159
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Always delicious Kimchi. No mark down as they are always fresh Kimchi. But my last batch, didn't have the sizzle. It didn't ferment as well. Perhaps not enough fermenting starter? I don't know ow... See more

Rated 5 out of 5 stars

I've been eating Mr Kimchi for years now, it's a bit on the pricey side but it's honestly the best kimchi you can get in the UK where there are no local Korean shops. Supermarket kimchi is so bland... See more

Company replied

Rated 5 out of 5 stars

Just had my second 2KG bag of Kimchi delivered and I've been so excited! The first bag was so delicious. I let it ferment at room temperature for a few days before decanting into a tall sealed jar a... See more

Rated 5 out of 5 stars

I recently bought kimchi from this shop, and I must say, the quality is just like homemade. It tastes fresh, without that mass-produced flavor you often get from bigger brands. I'm really happy I fou... See more

Company details

  1. #16 of 84 best companies in Food Manufacturer
  2. #1 of 1 best companies in Korean restaurant

Written by the company

Discover real kimchi – the way it’s meant to be. Founded in the UK in 2013, mr. kimchi is a premium kimchi brand rooted in authenticity, tradition, and exceptional quality. As more people around the world embrace the bold flavour and health benefits of kimchi, we remain committed to offering what’s often hard to find: real, fresh, and naturally fermented kimchi made the right way. At mr. kimchi, we produce unpasteurised kimchi that’s 100% naturally fermented—packed with probiotics and bursting with depth, flavour, and vitality. Made fresh in the UK using locally sourced ingredients, our recipes are crafted without artificial additives or preservatives. With over 20 years of expertise in the food and beverage industry, our team is dedicated to delivering the very best in every jar. We are proud to be SALSA certified, a mark of our high standards in food safety and quality—ensuring that our customers always receive products they can trust. Whether enjoyed on its own or as the perfect complement to your meal, mr. kimchi brings you the spice, complexity, and nourishment of Korea’s most iconic dish—fresh, flavourful, and always made with care. Dine with Us — Experience Real Korean Food at Our Restaurant In addition to crafting exceptional kimchi and Korean ready meals, we proudly operate our own restaurant, offering a full menu of authentic, freshly made Korean dishes. Enjoy dine-in service in a warm, welcoming atmosphere, or order takeaway for a taste of Korea at home. With the same commitment to quality and authenticity that defines our kimchi, our restaurant is an essential part of the mr. kimchi experience. Visit us in New Malden or Wimbledon and discover your new favourite Korean spot! Taste the difference. Love the tradition. Welcome to mr. kimchi !


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,159)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really excellent Kimchi

Really excellent Kimchi! Have been ordering from Mr Kimchi for a few years now and the quality never fails.
Had a recent issue with Royal mail not delivering the Kimchi in the allotted time. One quick email to Mr Kimchi and they had a new batch ready and delivered to my home the next day. Excellent food and service!

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Will keep coming back

Have been ordering kimchi from them for a few years! Love the freshly prepared kimchi with good instructions and prompt delivery. Love that there are no ultra processed ingredients added to it. I also buy their kimchi paste (also no ultra processed ingrediets) to make my own. Definitely better than any supermarket brand kimchi I’ve found

1 May 2024
Rated 5 out of 5 stars

Delicious kimchi!

Delicious kimchi - much better than the ones in supermarkets!
Just be aware that you need to let it ferment for a few days after you buy it.

25 April 2024
Rated 5 out of 5 stars

Delicious kimchi

Delicious kimchi! Packaging was great; no spillages or leaks. Love the subscription option as I am a kimchi fiend.

17 April 2024
Rated 2 out of 5 stars

Troubles of Not Ready to Consume on Receipt

As a Kimchi beginnr, the continual fermenting process on receipt of the items are troublesome. It is inconvenient to keep them in correct room temperature, and not sure how it might affects the products. As a result, I had to discard the two jars as I have no reassurances that the products are safe to consume. Customer service is excellent - efficient and effective. It would have been better if the products were ready to consume on receipt without troubling to manage the continual fermentation.

27 February 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look