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MrLender.com Reviews 

15,234
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,229 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient loan application process, noting that requested funds are safely transferred to bank accounts within a very short time frame. Consumers also appreciate the helpful, polite, and understanding staff who provide clear communication, transparent repayment terms, and reliable support during financial emergencies. Some reviewers were not happy with the application process, mentioning frustrating communication delays, pointless questions, and unexpected loan rejections even after submitting all required documents. A few consumers also felt that dealing with certain support representatives was difficult when trying to resolve documentation issues.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a seamless process and quick... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting team members who are polite,... See more

User experience

People report positive experiences with user experience, highlighting the application process as fast,... See more

Payment

Consumers find payment to be positive, highlighting an extremely fast and easy process where funds are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly, this is one of the best money lending companies I’ve ever come across. They are understanding, patient, efficient and helpful. I felt so much better after speaking with one of their advisor... See more

Company replied

Rated 5 out of 5 stars

Mr Lender is the best Loan provider I have ever seen so far. They are absolutely a life saver at your very crucial time of need. They are fast and efficient. Reliable and Trustworthy. A direct... See more

Company replied

Rated 5 out of 5 stars

Very quick application and was accepted by the morning, only a small loan but none the less it's helped me, hopefully it will also help my future loans and credit scores credible for future borrowing.... See more

Company replied

Rated 5 out of 5 stars

Absolutely excellent communication. As a loyal customer, I truly appreciate how attentive, helpful, and supportive you have always been, especially in times of need. Your continued support means a gre... See more

Company replied


Company details

  1. Non-bank financial service

Written by the company

MrLender.com is a leading UK-based short-term credit provider


Contact info

4.8

Excellent

TrustScore 5 out of 5

15k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(15,234)

1,137 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible customer service so Lazy

Horrible customer service so Lazy!

What a shambles 😂 submitted an application connected to my bank sent payslips all showing my income and clearly showing the company’s name unless the agent is stupid everything is on it.

It took them 2 days to respond for some reason I had to cancel the application because trust me all they wanna see is your financial information bunch of pigs.

21 October 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Amir,

We are sorry to read of your one-star review.

All loans are subject to checks which include but are not limited to, the customer’s payment history, credit and affordability check-in line with our responsible lending policy.

At Mr Lender, we try to keep the loan application process as paperless and hassle-free as possible and in most cases there is no need to send any documentation to us. However, in some cases where application information cannot be verified, we may request supporting documentation such as Bank Statements or Payslips.

Unfortunately, your application did not meet our lending criteria. This does not mean you will be ineligible indefinitely, please visit your online account page to check eligibility for the future bearing in mind our re-loans will always be subject to further credit and affordability checks.

We aim to respond to emails within 5 working days, however, we recommend that if your query is something that is time sensitive that you contact us via telephone.

To confirm we are a fully regulated consumer credit firm by the Financial Conduct Authority, our registration number is 673310. Our firm’s status can be confirmed on the Financial Conduct Authority’s register.

As we are unable to locate your account from your review, we cannot comment specifically on your experience. Please contact Mr Lender directly and we will be more than happy to discuss your account, assist you and answer any questions you may have.

Mr Lender.

Rated 5 out of 5 stars

Great help amazing manors abd very…

Great help amazing manors abd very helpful

20 October 2026
Unprompted review
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Reply from MrLender.com

Hi Michelle,

Thank you for rating us 5 stars!

It's great to hear your feedback regarding our service.

We really appreciate it!

Rated 5 out of 5 stars

Great service

Spoke to Travis at Mr lender and he was really helpful! Thank you x

20 October 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hello,

Thank you for your 5 star review!

It's great to hear you have been so happy with the service provided by Travis. We will ensure he receives your kind feedback!

Thank you for taking the time to leave us your review, it's greatly appreciated!

Rated 5 out of 5 stars

Spoke with Alex today

Spoke with Alex today
Answered all my questions
Reassured JD and gave me great helpful options
Much appreciated thank you

19 October 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Craig,

Thank you for rating Mr Lender 5 stars!

It's greatly appreciated.

Rated 5 out of 5 stars

I've used Mr Lender a couple of times…

I've used Mr Lender a couple of times when I've needed some extra cash before going on holiday, and my experience has been positive. The application process was straightforward, and having access to funds when I needed them was helpful.

While the interest rates are on the high side, I understand that this is part of the cost of this type of borrowing, and I appreciate having the option available when I need a little extra financial flexibility.

Overall, I've had a good experience with Mr Lender and would recommend them to anyone who understands the costs involved and needs a short-term borrowing option. Thank you for the service!

17 October 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Florin,

Thank you for your 5 star review!

It's great to hear you have found Mr Lender to be so straight forward and have been happy with the customer service received.

The interest charged on the capital is compliant with regulatory guidelines as set out by the Financial Conduct Authority and no customer will repay more than double the capital borrowed.

Thank you for taking the time to leave us your feedback, it's greatly appreciated!

Rated 5 out of 5 stars

Great experience

Great experience, always helpful definitely recommended

17 October 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Alex,

Thank you for rating Mr Lender 5 stars!

Rated 5 out of 5 stars

Mr lender is great and straight forward…

Mr lender is great and straight forward paid easy and payment are reasonable very helpful and good helping their custom and would recommend them to any one needing a instance loan

17 October 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hello,

Thank you for your 5 star rating!

It's great to hear you found Mr Lender's service to be straight forward and would recommend us to others.

Thank you for taking the time to leave us your review, it's greatly appreciated!

Rated 5 out of 5 stars

Application is very user friendly and…

Application is very user friendly and funds are deposited quickly. It is also very easy to check on the website theremainder of loan to pay and how to pay off early would definitely recommend to anyone looking for a short term.cash solution

17 October 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Corrina,

Thank you for rating us 5 stars!

It's great to hear your feedback regarding our service.

We really appreciate it and are glad to hear you would recommend us to others.

Thank you!

Rated 5 out of 5 stars

I would recommend Mr Lender

I would recommend Mr Lender, received my £200 today.
Fast friendly service money in my bank account in less then two hours.
I will definitely use Mr Lender again.
Thank you for my loan.

15 October 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Dear Ian,

Thank you for your 5 star review!

It's great to hear you have been so happy with the service provided by Mr Lender and would recommend us to others .

Thank you for your feedback, it's greatly appreciated!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5-Star Review

⭐⭐⭐⭐⭐ 5-Star Review – Mercedes, Customer Support Agent at Mr Lender

I would like to give Mercedes a well-deserved 5-star rating for her customer support. She provided excellent customer service while assisting me with my situation involving my Mercedes.

Mercedes was professional, helpful and supportive throughout the interaction. She made me feel listened to and took the time to assist me with my queries. It is refreshing to deal with someone who demonstrates a genuine commitment to customer satisfaction.

Thank you, Mercedes, for your help and professionalism. You are a credit to Mr Lender, and your customer service deserves recognition. Keep up the excellent work!

15 October 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hello,

Thank you for your 5 star review!

It's great to hear you have been so happy with the service provided by Mercedes. We will ensure she receives your kind feedback!

Thank you for taking the time to leave us your review, it's greatly appreciated!

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