Mrosier logo
Visit website

Mrosier Reviews 

77
•
TrustScore 2 out of 5

2.1

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained that the items they received looked entirely different from the online pictures regarding fabric quality and color. Consumers also struggled with extremely poor manufacturing, delayed or missing orders, and a frustrating return process that made obtaining cash refunds nearly impossible. Some reviewers were happy with their purchases, noting that the dresses fit well and looked truly beautiful during special events. Shoppers appreciated the wonderful fabric quality and received many glowing compliments on how the stylish clothing looked in person. These buyers felt satisfied and mentioned they would gladly order again in the future.

What people talk about most

Product

Consumers find product experiences to be highly mixed and divided. On one hand, many reviewers express deep... See more

Quality

Users consistently describe widespread disappointment and frustration regarding product quality. Consumers... See more

Return policy

Reviewers highlight negative aspects of return policy, describing the overall procedure as an exhausting and... See more

Order

Clients share negative opinions on order, expressing deep dissatisfaction and regret over undelivered... See more

Refund

Customers consistently express deep frustration and dissatisfaction with the refund and return process.... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Some pieces are beautiful, but some of the lace pieces are not as beautiful as the pictures; they are completely different, especially the fabric and shoulder straps, which are not attractive. Their p... See more

Rated 2 out of 5 stars

For a big brand like Mrosier,the dress was delivered quite rough,the packaging was good but the dress was very rough and not neat enough in the bag! Loved the dress though after proper ironing!

Rated 1 out of 5 stars

I would give this company -100 stars if I could. Absolute catfish. We spent over £1,000 and everything we ordered was a disappointment. The garments are absolutely trash, extremely poor quality an... See more

Contact info

2.1

Poor

TrustScore 2 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.1

All reviews

(77)

77 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I was extremely disappointed with this…

I was extremely disappointed with this dress. The quality was honestly terrible and nothing like what I expected from Miss Rosier. I was so shocked by how poor the quality was that I ended up throwing the dress away. Unfortunately, I won’t be ordering from you again.

2 August 2026
Unprompted review
Rated 1 out of 5 stars

terrible experience

terrible experience. 2months to deliver my order. the material used is plastic… horrible quality and fit. also it could not be sent back, i have aasked for my money back and no response came

22 July 2026
Unprompted review
Rated 1 out of 5 stars

THE WORST WEBSITE

I’m giving one star only because it’s not possible to give zero. This website is the biggest scam ever. I ordered a dress, and what I received was completely different from the pictures. The quality is terrible, the fabric is awful, and to make matters worse, I haven’t received any response to my emails. Absolutely terrible experience. I strongly advise against buying from this website.

19 July 2026
Unprompted review
Rated 1 out of 5 stars

BAD CUSTOMER SERVICE

They do not accept returns on sale items, even if the size is wrong or the product is defective.
Honestly, I can’t keep a dress that’s too big or too small for me, and I can’t take you seriously on this point.
Customer satisfaction should be the top priority.

10 July 2026
Unprompted review
Rated 1 out of 5 stars

The dress i got the corset wasn’t firm…

The dress i got the corset wasn’t firm enough in the bust area and also the drapes were not in secure stitches they literally ripped paying that amount of money and getting this kind of quality is really upsetting and honestly I want a refund

1 August 2026
Unprompted review
Rated 1 out of 5 stars

Wouldn’t use them again

Wouldn’t use them again. Late delivery arrived when I had left the county. Poor quality couldn’t send back as was too late when I returned from vacation even though I let them know to recall the order as I won’t be there.

17 July 2026
Unprompted review
Show reviews in all languages. (77 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look