Mr Paper Reviews 1,261

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting next-day arrivals even for late orders. The ease of placing orders online and the prompt confirmation and tracking updates are frequently highlighted. Many people appreciate the excellent service, describing it as professional, reliable, and courteous, with staff being helpful and knowledgeable. The products are consistently reported as high quality and exactly as expected, offering great value. However, some people mentioned that the service and product quality were not the same as before, indicating a change over time.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, consistently praising its speed and efficiency.... See more

Service

Consumers find service to be positive, consistently describing it as professional, reliable, and prompt. Many... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of online ordering and... See more

Product

Clients share positive opinions on product, consistently highlighting the excellent quality and selection of... See more

Staff

People report positive experiences with staff, consistently describing them as professional, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using this company, will definitely use again. Ordered quite late at night, received update on my order with delivery date. Very quick delivery. Got to support small business

Company replied

Rated 5 out of 5 stars

We order our card payment rolls from Mr Paper. It's so easy to place an order, you're kept up to date and the rolls are delivered within the days they say. The savings are great. Everyone is looking... See more

Company replied

Rated 5 out of 5 stars

Easy to order on-line, confirmation of the order was sent within minutes, delivery tracking sent quickly as well and all arrived next day as promised. Can't fault them.

Company replied

Rated 5 out of 5 stars

Having dealt with mr paper for many years , I can only say there service is first class , professional, prompt, efficient and courteous . Well Done . If only all companies were as efficient.

Company replied


Company details

  1. #13 of 38 best companies in Office supplies shop

Written by the company

Small Employee Owned & run supplier of Till Rolls, Thermal Paper Rolls, PDQ / Credit Card Machine Rolls, EPOS Rolls, Ink Ribbons, Calculator Rollers, Restaurant / Waitress Order Pads, Barcode & Price Gun Labels, Tachograph Rolls & Navtex Paper Rolls

Free Delivery Offer

Free Next Day Delivery

Free Next Day Delivery
Our UK delivery is free on all orders over £60. All orders are dispatched for next day delivery with the exception of some Highlands and Offshore locations which can take 2-3 days. We ship Worldwide!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Good prices

9 October 2025
Mr Paper logo

Reply from Mr Paper

Hi Debbie, Thank you so much for your orders and your really kind review :)

Rated 5 out of 5 stars

Great company

Placed my first order with these guys and they called to confirm I had not made a mistake with the paper as it was a special paper. I will use them again and total recommend.

7 October 2025
Unprompted review
Mr Paper logo

Reply from Mr Paper

Hi Chris, Thanks very much for your review and many thanks for your order. A pleasure to help you :)

Rated 5 out of 5 stars

Very fast

Very fast, very professional

9 October 2025
Mr Paper logo

Reply from Mr Paper

Good morning Ken, Thank you so much for your orders and your really kind review :)

Rated 5 out of 5 stars

Excellent service,no fuss speedy…

Excellent service,no fuss speedy delivery

28 September 2025
Mr Paper logo

Reply from Mr Paper

Good Afternoon Irene, Thank you for the order and many thanks for your kind review. Look forward to hearing again from you in the future.

Rated 5 out of 5 stars

Very Friendly staff

Very Friendly staff, very quick delivery. Any queries that you need nothing is too much trouble for them to find what you are looking for.

19 September 2025
Mr Paper logo

Reply from Mr Paper

Hi Peter, Thank you so much for your nice review and many thanks for your order :)

Rated 5 out of 5 stars

Easy ordering

Easy ordering , fast delivery.

17 September 2025
Mr Paper logo

Reply from Mr Paper

Good Morning Chris, Thank you for your repeat custom and your really kind review :) We hope to hear from you again in the future

Rated 5 out of 5 stars

Great products and great service

Great products and great service. Fast delivery every time! Highly recommended

11 September 2025
Mr Paper logo

Reply from Mr Paper

Good Morning Mike, Thank you for your order and for your kind review. Look forward to hearing again from you soon.

Rated 5 out of 5 stars

Great paper rolls

Great paper rolls, fits my printer perfectly.

4 September 2025
Mr Paper logo

Reply from Mr Paper

Good Morning Stuart, Thank you for your kind review and your order with us. Look forward to hearing again from you in the future.

Rated 5 out of 5 stars

Order from Mr paper more then…

Order from Mr paper more then 10years.good quality and fast delivery.

4 September 2025
Mr Paper logo

Reply from Mr Paper

Good Morning, Thank you for your very kind review and many thanks for your continued orders with us. Look forward to hearing again from you soon.

Rated 5 out of 5 stars

Speaking to a knowledgeable member of…

Speaking to a knowledgeable member of the company which made the purchase ordering seamless and receiving a quality product
A good firm

1 September 2025
Mr Paper logo

Reply from Mr Paper

Good morning Antony, Thank you for your order and your really kind review. I'm pleased one of our team was able to assist with your order :)

Rated 5 out of 5 stars

Excellent service

Excellent service, fast and efficient. The products were exactly as expected.

21 August 2025
Mr Paper logo

Reply from Mr Paper

Good afternoon, Thank you so much for your order and your very kind review. We hope to hear from you again soon :)

Rated 5 out of 5 stars

Always efficient

Always efficient, reliable and helpful. The rolls are of excellent quality at a good price

20 August 2025
Mr Paper logo

Reply from Mr Paper

Good Morning, Thank you for your orders and your lovely review We are so pleased you are happy with the service and product we provide :)

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent prices on the product ordered

15 August 2025
Mr Paper logo

Reply from Mr Paper

Good morning Peter, Many thanks for your great review and thanks for your orders :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look