Mr Paper Reviews 1,261

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting next-day arrivals even for late orders. The ease of placing orders online and the prompt confirmation and tracking updates are frequently highlighted. Many people appreciate the excellent service, describing it as professional, reliable, and courteous, with staff being helpful and knowledgeable. The products are consistently reported as high quality and exactly as expected, offering great value. However, some people mentioned that the service and product quality were not the same as before, indicating a change over time.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, consistently praising its speed and efficiency.... See more

Service

Consumers find service to be positive, consistently describing it as professional, reliable, and prompt. Many... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of online ordering and... See more

Product

Clients share positive opinions on product, consistently highlighting the excellent quality and selection of... See more

Staff

People report positive experiences with staff, consistently describing them as professional, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using this company, will definitely use again. Ordered quite late at night, received update on my order with delivery date. Very quick delivery. Got to support small business

Company replied

Rated 5 out of 5 stars

We order our card payment rolls from Mr Paper. It's so easy to place an order, you're kept up to date and the rolls are delivered within the days they say. The savings are great. Everyone is looking... See more

Company replied

Rated 5 out of 5 stars

Easy to order on-line, confirmation of the order was sent within minutes, delivery tracking sent quickly as well and all arrived next day as promised. Can't fault them.

Company replied

Rated 5 out of 5 stars

Having dealt with mr paper for many years , I can only say there service is first class , professional, prompt, efficient and courteous . Well Done . If only all companies were as efficient.

Company replied


Company details

  1. #13 of 38 best companies in Office supplies shop

Written by the company

Small Employee Owned & run supplier of Till Rolls, Thermal Paper Rolls, PDQ / Credit Card Machine Rolls, EPOS Rolls, Ink Ribbons, Calculator Rollers, Restaurant / Waitress Order Pads, Barcode & Price Gun Labels, Tachograph Rolls & Navtex Paper Rolls

Free Delivery Offer

Free Next Day Delivery

Free Next Day Delivery
Our UK delivery is free on all orders over £60. All orders are dispatched for next day delivery with the exception of some Highlands and Offshore locations which can take 2-3 days. We ship Worldwide!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Exceptional.

Always available, helpfull and out the next day

9 December 2024
Mr Paper logo

Reply from Mr Paper

Good Morning Alex, Thank you for your orders and your really kind review :)

Rated 5 out of 5 stars

polite and pleasant staff quick…

polite and pleasant staff quick delivery.

21 November 2024
Mr Paper logo

Reply from Mr Paper

Hi Anna, Thank you for your orders and your really kind review :) Its always a pleasure to speak to you.

Rated 5 out of 5 stars

It certainly is paper

It certainly is paper! I ordered, it arrived, and what arrived is paper. I can't test the thermal paper-ness yet since the printer hasn't arrived, but it certainly looks like dead tree to me.

19 November 2024
Mr Paper logo

Reply from Mr Paper

Good Morning Devon, Thank you for your order and for confirming it was indeed paper you received :)

Rated 5 out of 5 stars

Excellent service

Excellent service - products arrived very quickly and were competitively priced.

13 November 2024
Mr Paper logo

Reply from Mr Paper

Good Afternoon, Thank you for your order and your kind review :)

Rated 5 out of 5 stars

Quick Delivery

30 October 2024
Mr Paper logo

Reply from Mr Paper

Hi Sue, Thank you for your order and your really kind review. I'm glad to hear the parcel arrived to you quickly. :)

Rated 5 out of 5 stars

Fantastic Service

Fantastic, prompt and efficient service, with great value for money.

30 October 2024
Mr Paper logo

Reply from Mr Paper

Good Morning, Thank you for your orders and your really kind review :)

Rated 5 out of 5 stars

Great service

Great service . Got 2 boxes got it on time

23 October 2024
Mr Paper logo

Reply from Mr Paper

Good Morning, Thank you so much for your order and your 5* review :)

Rated 4 out of 5 stars

Got what I wanted and delivered really…

Got what I wanted and delivered really quick

9 October 2024
Mr Paper logo

Reply from Mr Paper

Good Afternoon,

Thank you for your order and your kind review. We are pleased you got what you wanted and it was delivered in good time :)

Rated 5 out of 5 stars

Veeder-Root Thermal Paper

Needed Thermal Paper for our Veeder-Root tank monitoring at the petrol station.
They had it in stock..... I ordered 10 cases and got a discount for a bulk order. Ordered it on Friday and it arrived the next business day on Monday as promised.
Good Friendly service.

4 October 2024
Mr Paper logo

Reply from Mr Paper

Hi Sam, Thanks for your review and your purchase. We're glad to have helped you and hope to hear from you again in the future :)

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent prices, excellent product!

22 September 2024
Mr Paper logo

Reply from Mr Paper

Hi Susan,
Thank you for your kind review and your repeat custom :) Its very much appreciated!

Rated 5 out of 5 stars

Absolutely brilliant company.

Absolutely brilliant company.
We use them all the time and find them excellent to deal with and very good prices.

20 September 2024
Mr Paper logo

Reply from Mr Paper

Good Morning Paul, Thankyou so much for your kind review! I am glad you have a great experience with us and we look forward to working with you in the future :)

Rated 5 out of 5 stars

Mr Paper a pleasure to deal with

Excellent service all round, first rate communication very reasonable prices and quick delivery.

Could not rate this company higher

12 September 2024
Mr Paper logo

Reply from Mr Paper

Good Morning,
Thank you so much for your kind review. its always great to be appreciated. We hope to be working with you for a long time to come :)

Rated 5 out of 5 stars

Easy to use website for my order

Easy to use website for my order. Product is good quality. Arrived promptly and well packaged.

5 September 2024
Mr Paper logo

Reply from Mr Paper

Good Morning, Thank you very much for your really kind review. We hope to see you again soon :)

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