This is my second review thanking Mr Pottery. I very stupidly did not check the postcode on my order which l think FB somehow changed. This resulted in my order not being delivered. I spoke to Mike an... See more
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Review summary
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Reviews shaping this summary
Excellent company to deal with. My latest order has arrived. On time, the cereal bowls are in brilliant condition, well packed as always . Thankyou Mike your service is without fault xxx
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I chose Mr Pottery because I liked how the items were graded with what sounded like an honest explanation. This was enhanced by the option of returning and I was prepared to pay more for these featur... See more
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From order to delivery4 days, ordered on a Friday and delivered on Tuesday. Beautifully packaged and secure, and so pleased that I remembered there was someone who sold oddments of China and then find... See more
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Company details
- #3 of 11 best companies in Chinaware shop
- #16 of 229 best companies in Homewares Shop
- #8 of 135 best companies in Kitchen supply shop
- #1 of 7 best companies in Pottery shop
- #1 of 11 best companies in Secondhand Shop
Written by the company
We are one of the UK's leading china matching and replacement services for discontinued tableware, in china, pottery and stoneware. We deal in all makes of retired china and are specialists in Denby Pottery, Hornsea, Johnson Brothers, Poole Pottery and Royal Doulton of which we carry large stocks. If your tableware has been discontinued, then we can help to find replacements for you. We charge NO SEARCH FEE and NO REGISTRATION FEE. We ship worldwide and are often complimented on our environmentally friendly packaging and speed of shipping, ensuring no breakages door to door, whether you are next door to us in Dorset, UK or thousands of miles away in Abu Dhabi, UAE. So whether you are seeking replacement tea cups for your Adams tea set or dinner plates for your Wedgwood dinner service, check out our website to see if we have your missing pieces in stock, and if we don't, simply register to be notified when we do! We look forward to helping you complete your tableware collection.
Contact info
34 Coventry Close, BH213UP, Wimborne, United Kingdom
- 0800 772 3428
- emailus@mrpottery.co.uk
- mrpottery.co.uk
4.9
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Service etc was all good
Service etc was all good, unfortunately, ultimately, they were unable to supply the advertised part
22 May 2025
Reply from MrPottery
Hello Graham. Thank you for your review and as per per our previous message we are sorry it did not work out on this occasion. As with all retail businesses, inventory errors do sometime occur. Unfortunatley, as we deal with discontinued items we can't just simply order more stock from the manufacturers to resolve the issues. Thank you for your understanding. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Arline. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Reliable and prompt service
I was able to order two plates to top up my 1970’s Denbyware.
Thank you
12 May 2025
Reply from MrPottery
Hello again. Thank you for your 5* review. We are delighted that you were able to replace your Denby plates with MrPottery. Please get in touch if we can help again. Best regards, The MrPottery Team.
Good service
11 May 2025
Reply from MrPottery
Hello Robert. Thank you very much for your 5* review. Please don't hesitate to get in touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello again. Thank you for your 5* review. That's very kind. Please let us know if we can help again. Best regards, The MrPottery Team.
Great service as the butter dish was…
Great service as the butter dish was exactly as ordered and I’m so pleased to have found a replacement!
It was extremely well packaged and I had prompt delivery!
Plus you’ve made it straightforward for me to give you a well deserved review.
10 May 2025
Reply from MrPottery
Hello Mrs Hayes. Thank you very much for your 5* review. We are delighted you found your replacement butter dish with MrPottery. Please do get in touch if we can help again. Best regards, The MrPottery Team.
Perfect
Arrived promptly and in good condition. Amazing little christening mug from 1936. I would highly recommend MrPottery.
Thank you
9 May 2025
Reply from MrPottery
Hello Elizabeth. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Shirley. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Excellent service
I found exactly what I was looking for. The goods were very well packed & I was really pleased with the delivery time
14 April 2025
Reply from MrPottery
Hello Pat. Thank you so much for your 5* review. That's very kind. Please do not hesitate to get in touch if we can help find any more pieces for your collection. Best regards, The MrPottery Team.
Reply from MrPottery
Hello again. Thank you for your 5* review for our discontinued china store. Please get in touch if we can help again. Best regards, The MrPottery Team.
Great item Great delivery.
Really lovely item, Denby Coffee pot, just as described, very carefully packaged and swiftly delivered. Good communication throughout.
11 April 2025
Reply from MrPottery
Hello again. Thank you so much for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Item Good, delivery rather slow
Delivered exactly what was ordered - in Wedgwood original packing plus additional protection.
Delivery was rather slow but I was well informed of when it would arrive.
1 April 2025
Reply from MrPottery
Hello again. Thank you for your positive. That's much appreciated. Please let us know if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Vicky. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
The company e-mailed me to say they had…
The company e-mailed me to say they had the item for me. It was exactly what I required and they sent it to me carefully packaged and in quick time. I have no complaints
26 March 2025
Reply from MrPottery
Hello Maggie. Thank you for your 5* review and kind feedback. That's great to hear. Do get in touch if we can help again. Best regards, The MrPottery Team.
Items arrived well wrapped all safe and…
Items arrived well wrapped all safe and sound. Luckily what I wanted was on sale so thrilled with the price. Will be looking again to see what else I might find.
31 March 2025
Reply from MrPottery
Hello Lorayne. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Straightforward service - the place to go for crockery
Website was straightforward and the goods were accurately described. Good packaging.
24 March 2025
Reply from MrPottery
Hello again. Thank you very much for your 5* review. That's great to hear. Please get in touch if we can help again. Best regards, The MrPottery Team.
Excellent service
22 March 2025
Reply from MrPottery
Hello Christine. Thank you so much for your 5* review. We really appreciate it. Do let us know if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Sue. Thank you for your 5* review. We really appreciate it. Please get in touch if we can help further. Best regards, The MrPottery Team.
OKAY BUT Nothing more
20 March 2025
Reply from MrPottery
Thank you for your review. If our service was "Okay, but nothing more" not sure why you have graded us a 1 star, meaning "Bad". Sorry if we didn't live up to expectations on this occasion. Best regards, The MrPottery Team.
Delighted to be able to order 4 cups…
Delighted to be able to order 4 cups for a much loved set that has been long discontinued. Quick and easy with prompt service
25 March 2025
Reply from MrPottery
Hello again. Thank you for your 5* review. We are delighted you were able to source your replacement cups from MrPottery. Please do get in touch if we can help again. Best regards, The MrPottery Team.
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