MrPrice Reviews 

224
TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

⚠️ Even though they have the best prices, at Ballincollig store shelves Prices often do not match what you are charged at the till, with most items ringing up higher than displayed. If you notice and... See more

Company replied

Rated 5 out of 5 stars

I met an extremely helpful,polite and caring staff member today named Logan. He spent significant time trying to assist me will nil success. After we departed he continued his search of my request an... See more

Rated 1 out of 5 stars

Enniscorthy co Wexford store 15/4/2026 Absolute circus, about 10 staff walking around, queues at the till, 1 staff member trying to serve 10 customers and trying to contact other staff members to... See more

Company replied

Rated 5 out of 5 stars

Called into mr price in newcastle west co.limerick and we all know the great quality anr variety that is there but what impressed me most was a staff member there called Jamie was on tills when I cal... See more

Company details

  1. Discount shop

Written by the company

Ireland’s Largest Discount Store Chain. 100’s of new branded bargains hitting stores weekly!


Contact info

3.4

Average

TrustScore 3.5 out of 5

224 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(224)

35 reviews in the last 12 months

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Rated 3 out of 5 stars

Good Value

Good choice of household cleaners at knockdown prices. Only one person on Till as others taken up with blowing up balloons. Could this have a separate Till? Waiting time in Queue far too long.

9 December 2022
Unprompted review
Rated 5 out of 5 stars

Great store in Cavan..

Great store in Cavan... was there this morning... lots of lovely things... at great prices...i go in looking for a few things ... but always leave with more... you can always find exciting gifts at Mr price... why pay more at other stores... staff are helpful today siobhan was friendly too 😊

7 November 2022
Unprompted review
Rated 1 out of 5 stars

Relating to Mr Price in Midleton

Relating to Mr Price in Midleton, Co. Cork…
My partner and 5 year old daughter were in here today, 5yr old needed the loo, 2 young members of staff refused to let her use the toilet and told them to go over to Tesco. On way over the tesco she couldnt hold it and wet herself.
Mr price advertises themselves as local and irish, how does a “local irish” company not let a 5year old child use their toilet??
Tried to ring them to complain as i wasnt present myself but the mobile number on google search doesnt answer.
Would love to speak further to a member of management about this shocking carry on!

6 November 2022
Unprompted review
Rated 1 out of 5 stars

Hi visited the Musgrave centre Mr Price…

Hi visited the Musgrave centre Mr Price entered the door explaining to the security need an exchange,she checks the packet and pulls out my underwear in public saying I am not allowed to exchange,ok I understood that,calls the manager and he tells me the same thing,I am upset because she pulls out my underwear in public embarrassing me, I am very 😡 😞 Thinking Twice at shopping at Mr Price

3 November 2022
Unprompted review
Rated 2 out of 5 stars

The wrong price scanned on our item …

The wrong price scanned on our item when we said to the staff member it was wrong she argued with us and said she , do you want me to go and check the price. We replied yes she reluctantly went and checked it , it was incorrect. Didn't apologise just asked for money very rude staff member. My son was buying it using his own money

5 October 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Extremely rude cashier. Shouted at me and felt so humilated leaving the store. I have written a complaint to head office also.

1 October 2022
Unprompted review
Rated 1 out of 5 stars

Untidy and disorganised. Bad management

Both stores in blanchardstown are very untidy. I went into the one in the centre and I was shocked at how dirty and disorganised the store was and there were no staff around trying to sort it out. Very bad management in my opinion.

15 September 2022
Unprompted review
Rated 1 out of 5 stars

Inflated prices at the till again

Inflated prices at the till again, compared to the label price. It's not a matter of reading the wrong label, and it's not an accident. One too many times calculating what I'm buying as I go and then seeing the inflated price on the receipt. I'm certain they're doing it intentionally, relying on people not wanting to make a scene at the tills. I won't be robbed, no reason to ever shop there again!

22 August 2022
Unprompted review
Rated 2 out of 5 stars

I was pleasantly surprised by the range…

I was pleasantly surprised by the range of products at the Ballina store. However, I found that labels under products did not mention the exact product but highlighted the reduced price. I saw a price for dishwashing tablets that was surprisingly low. I decided to ask a staff member if this was the right price. He said no I don’t think it is corresponding to the product. It was likely a higher price. It is very misleading. Consumer affairs should look at the lack of information provided to the customer. I will be back but with a calculator.

6 August 2022
Unprompted review
Rated 4 out of 5 stars

A pleasantly surprised customer

I was pleasantly surprised that I was able to get a high quality 500 piece jigsaw puzzle of E.T. for €7 in the North Main Street, Cork store. The puzzle, I bought will look grand when it is completed. I had a look around and the store is well laid out with plenty of products on the shelves. The place is also very clean, staff are friendly and it is easy for me to walk between aisles while I am browsing. I was also not waiting long to be served at the till and would gladly recommend to other people, I know who I think don't know about this store.

2 May 2022
Unprompted review
Rated 1 out of 5 stars

Mr Price Letterkenny Overcharging

Last week I purchased 5 products cleaning liquid, charged for 6. I noticed the overcharging & I received a refund.

Today I was going to purchase 5 items, priced 99c, got to till, came up as 1.49 each, queried this, staff member said that the item "was not priced" & that both the 99c tags under the product related to other products. !!

So I returned them.

But they still managed to scan 2 bags of flour in 3 times!!!! Grrrrr.

So when in Letterkenny branch check your receipt.

Overcharging has happened me too often in this store to be human error.

12 April 2022
Unprompted review
Rated 1 out of 5 stars

Yet again Mr Price in Ashbourne tried…

Yet again Mr Price in Ashbourne tried to overcharge me when I got to the till. Buyer beware when you are shopping at this Ashbourne branch. When I asked to see the Manager I was told he was on his break and that he is entitled to his break by a rude young lad who wouldn't know customer service if it bit him on the back side ! This has been going on for years where they have one price on the shelf and then try to charge you a higher price at the till
This shop should be thoroughly investigated by the authorities and prosecuted. Very annoyed customer.

8 April 2022
Unprompted review
Rated 1 out of 5 stars

This was by far the most embarrassing...

This was by far the most embarrassing moment i had in Mr Price Gateway, cut long story short one door divided into two doors no clear sign as to which is in or out, I walked in looking for few Golfers for work. Security comes to me asks me to walk back and walk in the right way, as the entrance is the same door...but not on the left, enter on the right, I tried to smile and apologize security was not friendly at all, in fact he was talking to me looking the other way as if customer doesn't matter it was very disrespectful and not good customer service people in your door should represent your brand be friendly, we have had times were we do something incorrect or wrong in an outlet and they normally very friendly when correcting you and explain why it is so, security should not come to your face like you just robbed the store, and be blatantly rude because there was a miss understanding and i did not see why I have to walk back and enter again that just rude

16 February 2022
Unprompted review
Rated 1 out of 5 stars

Spent 14 euro on helium balloons in…helium balloons

Spent 14 euro on helium balloons in their portlaoise store. They were for my granddaughter who had just passed her driving test. She was delighted when I brough them down to her that evening. However we were disgusted next morning to find them on her bedroom floor having deflated. I went back to Mr price to speak to a manager but there wasn't one in store. I was told by a young staff member that the balloons only last 8 hours. We have been buying helium balloons for years and have never heard the likes of this. I was asked to leave my number and a manager would contact me but this didn't happen which shows the company have no regard whatsoever for their customers. You should have a sign where the balloons are saying they only last up to 8 hours as this is really robbing people of hard earned cash

27 January 2022
Unprompted review

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