MRS Training & Rescue Reviews 18

TrustScore 4.5 out of 5

4.5

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Company details

  1. Occupational Safety and Health

Written by the company

MRS Training and Rescue, (formally Mines Rescue Service) provides expert training courses throughout the UK including confined space training and rescue


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

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Rated 5 out of 5 stars

Rescue training at Caphouse

Rescue training@Caphouse was most enjoyable, arduous and educational. Keith and Nigel were superb. A tad disappointing that on a very hot day, the rescue team were unable to shower. Col.

18 June 2025
Unprompted review
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Reply from MRS Training & Rescue

Dear Colin,

Thank you for taking the time to leave a review – we’re delighted to hear that you found the rescue training at Caphouse both enjoyable and educational. We’re especially pleased that Keith and Nigel made such a positive impression – we’ll be sure to pass on your kind comments to them.

We do, however, appreciate your feedback regarding the lack of shower facilities, particularly given the hot conditions on the day. This has been noted and will be taken into account as we continue to review and improve the facilities available to our delegates.

Thanks again for choosing MRS Training & Rescue.

Best regards,
The MRS Training & Rescue Team

Rated 5 out of 5 stars

Excellent training for First Aid MRS training Cowdenbeath

Have just returned to work having done a two day intensive but thorough training for First Aid at the Cowdenbeath branch in order to update my qualification which is renewed every three years. I have attended the course at the Cowdenbeath branch 3 times and I can't fault it. There seems to be a number of changes to the protocol which the trainers keep you up to date with. Within the classroom and the building there is scope for class discussion and some hands on practical training too. The trainers are highly knowledgeable as they have had a lot of life experience themselves and incidences that they have delt with first hand. The test was manageable at the end and I we were issued a book to accompany the course that can be referred to anytime its needed. Class members came from different career paths and experiences so that was also a plus. I must also mention it was lovely being supplied with lunch which was a definite added bonus! Plenty to choose from and very fresh ingredients. I would definitely recommend for training.

25 November 2024
Unprompted review
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Reply from MRS Training & Rescue

Thank you so much for your fantastic review! We're delighted to hear that your experience at our Cowdenbeath branch has consistently met your expectations. It's great to know you found the training thorough and up to date, with engaging discussions and practical exercises. We take pride in having knowledgeable trainers who bring real-world experience to the classroom, and we're pleased to hear you appreciated their expertise.

We’re also glad you enjoyed the lunch—keeping our delegates refreshed is important to us! Thank you for recommending us, and we look forward to seeing you again for your next renewal. 😊

Rated 5 out of 5 stars

Confined Space Entry City and Guilds

Attended a Confined Space Entry City and Guilds course at the Aberdeen training centre and have nothing but praise for the way the course was run. Scott and James took the course and were absolutely professional from start to finish. This was my second course with MRS and will use them again without hesitation. Many Thanks

12 February 2024
Unprompted review
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Reply from MRS Training & Rescue

Great to welcome you back Scott and thank you so much for taking the time to leave us this review. We are so pleased to hear you enjoyed your training with us and hope to see you again if you require any further H&S training in the future.

Rated 5 out of 5 stars

Derek was a brilliant tutor

Derek was a brilliant tutor, just completed an iosh course, it was very interactive and informative he made learning fun.

7 February 2024
Unprompted review
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Reply from MRS Training & Rescue

Thankyou Claire for your feedback. We really appreciate it. Delighted to hear you enjoyed your training with us.

Rated 5 out of 5 stars

Great cutomer service.they are super

Great cutomer service in Sougthamton.
Great course with Charlie First aid,i must say Fire fighting training with Mathew what a experience .
Thank you very much

26 October 2023
Unprompted review
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Reply from MRS Training & Rescue

Really pleased to hear that - thank you for taking the time to leave us this feedback.

Rated 5 out of 5 stars

Excellent On Site Facilities and Staff

I recently sat a managing safely course with Emma at MRS. The course was very informative and Emma was a excellent teacher. She was very knowledgeable and experienced in her role. The site has some excellent training facilities and areas for training, i would recommend MRS to all companies and individuals for their confined spaces training needs.

1 November 2023
Unprompted review
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Reply from MRS Training & Rescue

Thank you so much for your feedback and recommendation. Delighted you enjoyed the training and will pass on your comments to Emma.

Rated 5 out of 5 stars

Just come back from confined spaced…

Just come back from confined spaced course Mansfield had Lindsey as our instructor she was great I would highly recommend this course and the premises

14 September 2023
Unprompted review
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Reply from MRS Training & Rescue

Thank you so much Jamie for taking the time to leave us this feedback and for your recommendation too. So glad you enjoyed the course.

Rated 5 out of 5 stars

Invaluable Training Provider

At Tata in Corby we have used MRS Training & Rescue for a number of years. We use them for a variety of Confined Space & WAH training courses. We most recently ran a WAH course that is improving our employees safety on site. Our contact Becky provides an invaluable service for all our requests & all the trainers who attend our site are extremely professional, helpful & we have 100% positive feedback on the courses that they run for us. Would strongly recommend this company for anyone looking for the various types of training they provide.

24 April 2023
Unprompted review
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Reply from MRS Training & Rescue

Thank you Angela for such great feedback. Really appreciate the time you have taken to write this review and your recommendation too.

Rated 5 out of 5 stars

A great training experience

Having returned for our advanced working at heights for a second time, I can’t recommend MRS highly enough, a great team, training facility and experience of the trainers is second to none.
Thanks again guys

11 April 2023
Unprompted review
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Reply from MRS Training & Rescue

Thanks so much for the feedback Gregory and recommendation too. Great to hear you enjoyed the training - hope to see you again.

Rated 5 out of 5 stars

Fire Warden Training.

Fire warden training was delivered by a very knowledgeable and experienced trainer who made it easy for those attending to understand the course content, which had the correct balance of theory and practical, simplifying for those attending for the first time and maintaining the correct level for those with previous experiences.

24 April 2023
Unprompted review
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Reply from MRS Training & Rescue

Delighted to hear that David. We really appreciate the feedback and glad to hear you found the course useful and helpful.

Rated 1 out of 5 stars

NOT RELIABLE !!!!!!

Having booked my GWOs with plenty of notice, the earliest i could get in was a week before i had planned to mobilize on a job. This was not a problem until i had an email 5 days before the course was scheduled due to lack of delegates. I understand company's not willing to run courses at a loss, however i feel five days notice is not nearly enough and could of resulted in a missed job opportunity. I was lucky enough to get in elsewhere on super short notice, and also lucky enough to have the funds available to fund the course for a second time as the refund was just as sloppy as the course cancellation notice.

20 March 2023
Unprompted review
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Reply from MRS Training & Rescue

We are very sorry to learn of your experiences with us. We do try and avoid cancelling courses and try to get as many delegates as possible booked on. However, we also don’t want to cancel courses too far in advance as we may get delegates that book on at relatively short notice. So on this occasion, we decided 7 days prior to cancel the course. Also, our refund procedure should be automatic but on this occasion our systems didn’t operate as they should and manual intervention was required which caused the delay. For which we apologise. This is not the service our customers usually receive and our service is usually very reliable. We do ask all our customers for feedback via Google Reviews and publish this on our website.

Rated 5 out of 5 stars

Medium Confined Space

Below is an email I sent to MRSL after completing a confined space course.

Having just completed a two day medium confined space training course I just wanted to send you a quick email to say how good I thought Zoe (our instructor) was.

She delivered the course at a good pace and in a relaxed, friendly and informative way, which made for an enjoyable two days.

I was amazed that she was only 9 months into the job.

12 July 2021
Unprompted review
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Reply from MRS Training & Rescue

Thankyou for your feedback Peter and very glad to hear you enjoyed the course.

Rated 5 out of 5 stars

These guys on the fcc Arlington are…

These guys on the fcc Arlington are excellent at there job I had an accident last week and they was so professional with everything they did big thanks for everything 👍

24 November 2020
Unprompted review
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Reply from MRS Training & Rescue

Delighted to hear that Keiren. Thankyou for your review.

Rated 2 out of 5 stars

Medium confined space training, Southampton

Had a very good training course, instructor was very knowledgeable. Only down side was the Manager/Assessor was very obnoxious and arrogant, and didn’t seem to know his stuff very well which lead to extended assessment.
Would definitely say the instructor and facility were good, but management were ill mannered and professionally poor.

26 March 2020
Unprompted review
Rated 5 out of 5 stars

Get trained by the industry experts!

Get trained by the industry experts!. I have no hesitation in thoroughly recommending MRS Training and Rescue, Mansfield to others. Learn in a relaxed and friendly from the people who know what you need, great continuing education and up skilling whatever your training needs.

7 September 2018
Unprompted review
Rated 5 out of 5 stars

Great!

Great customer service and excellent course. Really knowledgeable staff and easy to book.

15 June 2017
Unprompted review

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