MrSnuff is my go to for nasal snuff and snus. Huge selection with plenty of exclusive products. They also guarantee the cheapest prices online. My orders always ship within 24 hours. Customer servic... See more
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Based on these reviews
This was my second time ordering from them they had a white Proton sale I ordered like 20 items i just got them yesterday 80 percent of what was sent was expired I emailed them multiple times no respo... See more
Mr. Snuff is an wonderful online service. The communication with the knowledgeable staff is above any standard. The selection is outstanding and I have never had any problems that were not addressed i... See more
Company replied
I made a test order just to see the experience ordering from the USA. In my surprise I had my order in 9 days. The order went so well, I immediately placed a larger order, and I will be ordering routi... See more
Company details
- #33 of 41 best companies in Tobacco shop
- #4 of 4 best companies in Tobacco Exporter
- #14 of 17 best companies in Tobacco supplier
Written by the company
At MrSnuff.com, we are passionate about bringing you the finest premium snuffs, whether you're an experienced aficionado or just curious about this rich tradition. Our selection spans both traditional and contemporary snuffs from around the globe. Here's what makes us stand out: Exceptional Quality: We are committed to offering only the highest quality snuffs for a truly satisfying experience. Wide Variety: Discover our extensive catalog, featuring classic favorites, exciting new blends, and unique regional specialties. Commitment to Expertise: Our knowledgeable team is here to help you find the perfect snuff to match your tastes. Revamped Customer Service: We are rededicating to providing exceptional service and building lasting relationships with our customers. Whether you're a seasoned connoisseur or a curious newcomer, MrSnuff.com welcomes you to explore the world of snuff. Browse our collection, ignite your senses, and become part of our growing community.
Contact info
United Kingdom
- mrsnuff.com
4.5
Excellent
175 reviews
Replied to 37% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from MrSnuff.com
Good better best
I will not rest
'til my good is better
And my better's best
Hi Nokwethemba, thanks for the lovely review. We appreciate you taking the time.
Our Discord is good too: Discord: https://discord.gg/EJQCKBpD7r.
Got ripped off
I made on order 6 weeks ago and I have received absolutely NOTHING from them! 1-2 weeks to ship to USA, nope I just lost my money…. I will not be purchasing from Mr. Snuff in the future.
30 December 2024
Reply from MrSnuff.com
Hi Luke,
If your order hasn't arrived yet, we're truly sorry that the shipping service hasn't met our usual standards. Please don't worry—we're here to help! Just send us an email at support@mrsnuff.com, include your order number and we'll work quickly to resolve the issue for you. Your satisfaction is our top priority, and we appreciate your patience and understanding.
I ordered snuff and it’s been 3 weeks…
I ordered snuff and it’s been 3 weeks and every time I email support they ignore me it’s been the worst and I’m not sure if I will get my order or refund
25 January 2025
Unprompted review
Reply from MrSnuff.com
Hi, I'm sorry if your email was missed. We had a lot of US orders returned by customs through January and February. They have all now been re-shipped. If you did not get your re-ship email with your new tracking number then please reach out to support@mrsnuff.com
The second and maybe last time I order from Mr. Snuff :(
Update: I received my order on February 20th. I'm totally happy with it. I totally understand that customs can suck and I ready to be patient but I would have appreciated an email response so I didn't have to wonder.
The first time I ordered from Mr. Snuff everything arrived in a timely manner and I was very happy with my purchase. So I am very disappointed to say I'm having trouble with Mr. Snuff now. The second time I ordered (Dec 31) I received an email 2 weeks later to tell me that my order had been sent back from customs and will go out again with the same tracking. I know customs can be a pain so I was patient. My tracking has not updated at all. It says "label created in New York - waiting to receive package" and it's been almost a month since that email. I emailed Mr. Snuff last Thursday to ask for an update and it's Tuesday and I still have not received a response. It's February 11th. I'm starting to wonder if I will ever receive my package and if I will even be able to get a refund without having to call my bank and report the charge. I am very saddened by this as I cannot find snuff locally and I was so happy with Mr. Snuff before. I really hate to leave this type of review but I can't get a response.
30 December 2024
Unprompted review
An accolade for Mr Snuff.
As a regular customer of many years standing, I have no hesitation in recommending Mr Snuff as the THE snuff merchant par excellence. For me, three reasons for this excellence stand out.
His website is both informative and easy to navigate.
His world wide range of products is most impressive to say the least.
His packaging and shipping is both careful and eco-friendly and always timely.
A five star merchant.
27 January 2025
Reply from MrSnuff.com
Hi Roderic,
Thank you (belatedly) for your fantastic review and for your continued loyalty over the years. We’re delighted to hear you appreciate our products and services. Your feedback on our reliable shipping means a great deal to everyone here.
We appreciate you taking the time and look forward to serving you for many more years ahead.
In my particular case
In my particular case, these products are locally unavailable. As such, Mr. Snuff provides an excellent service.
30 December 2024
I can always depend on my orders being…
I can always depend on my orders being correct and in a timely manner. Thank You
30 December 2024
Easy to order online the price is very…
Easy to order online the price is very good and it comes rather quickly a lot of times with a little gift
25 November 2024
Great selection and service
Great selection, reasonable prices. Keep customer fully informed about delivery status.
25 November 2024
I love mr. Snuff. Also enjoy the youtube channel
Only problem is the link on the orders page with tracking info doesnt work.
Also, it would be nice if the site showed you when you're viewing an item if you have purchased it before, and when.
25 November 2024
Fast shipping takes about 10 to get in…
Fast shipping takes about 10 to get in the US excellent assortment
25 November 2024
Product shipped quickly
Product shipped quickly, fast delivery through "xspress" post, high quality nasal snuff. Will buy again.
25 October 2024
Reply from MrSnuff.com
Thank you for your kind words! It's great that your order arrived quickly and that you're satisfied with the quality of our products.
We appreciate your business and look forward to serving you again in the future.
Greetings from Canada
Greetings from Canada ! So I took 16 days to make it to my small town, considering it was sent from Germany I think it was good. Packing was secure , contents were in good shape and very enjoyable … make an order before you need more …. I know I will
3 November 2024
Unprompted review
Reply from MrSnuff.com
We're so pleased to hear that your order arrived safely and that you enjoyed the products. We agree with your advice about ordering early! 🚚
We hope to see you again soon!
The first time I ordered
The first time I ordered, my auto fill changed my address to my old one. Snuff was kinda to fix the problem and refund me. customer service is excellent.
Quebec Canada.
25 October 2024
Reply from MrSnuff.com
Thank you for your kind words about our customer service team. We're glad to hear that we were able to resolve the issue with your order and provide a positive experience.
We apologize for the inconvenience caused by the autofill issue. We'll continue to work on improving our checkout process to minimize such occurrences in the future.
If you have any other questions or concerns, please don't hesitate to reach out to our support team. We're always here to help.
I have not received the order
I have not received the order. Tracking says the shipping label was created over a week ago but there has been no movement since.
1 November 2024
Reply from MrSnuff.com
We apologize for the delay in your order. We understand how frustrating it can be to wait for your package. Please send an email to support@mrsnuff.com, including your order number and we'll get this resolved.
Good as gold
I have made countless orders with this company..it was called snuff house I think before it was called this..and there's another site , basically if it's snuff and it's coming from the isle of man your ok... reliable guys over there
1 October 2024
Unprompted review
Reply from MrSnuff.com
Thank you for your kind words and long-standing patronage!
We strive to provide reliable and high-quality products to our customers and your continued support means the world to us. Please don't hesitate to reach out if you have any questions or concerns in the future.
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