Got my first box and I am very pleased with the detailed instructions (with pictures in a booklet), video support, patterns, and fabrics provided. The patterns are for useful items. In addition, the “... See more
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Shipper had thrown my package out of their car into our gravel driveway instead of getting out of the car and placing it by the house. I let Mrs Quilt know and they responded right away and are looki... See more
Company replied
I personally do not quilt, but my mother in law does, and she's getting up there in age. I was looking for something that would engage her and keep her busy doing something she likes. I ordered a sub... See more
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I did not find the package as expected and my surveillance video did not show a delivery. I quickly emailed to report it. They were concerned and continued to stay with me til I got the package. It h... See more
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Company details
Written by the company
Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Contact info
Netherlands
- support@mrsquilty.com
- mrsquilty.com
4.5
Excellent
533 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They have great customer service
They have great customer service. We had a little hiccup on my latest box received and they were very helpful getting things straightened out for me. Their fabrics and tools are of great quality. I'm very happy with my subscription.
14 August 2025
Unprompted review
Reply from Mrs. Quilty
Hello,
Thank you for your wonderful feedback! We’re so glad we could help smooth out that hiccup with your latest box.
It's awesome to hear you're enjoying the quality of our fabrics and tools – we work hard to make sure everything is top-notch for you!
I am very happy for being part of Mrs Quilty!
I am very happy for being part of Mrs. Quilty group! I had to find out why I was getting the same pattern each month and then I got the most wonderful person that straighten out the whole issue! I now have my patterns and I love them all so Thank you for your professional help with this one.
14 August 2025
Unprompted review
Reply from Mrs. Quilty
Hello Denise,
Thank you so much for your kind words! We’re so glad to hear that everything has been sorted out and that you’re happy with your patterns. It’s great to know that our team was able to help resolve the issue to your satisfaction!
friendly and helpful
This company made an almost immediate response to my situation. They continued to provide very friendly and helpful service until the issues was resolved to my satisfaction.
11 August 2025
Unprompted review
Reply from Mrs. Quilty
Hi Charlotte,
Thank you for sharing your experience. We're so happy to hear that we could quickly address your situation and provide the friendly, helpful service you deserve 😊
If you ever need anything in the future, don’t hesitate to reach out. We’re always here to help!
I love the boxes I’ve received so far
I love the boxes I’ve received so far. I asked a question it got answered right away
11 August 2025
Unprompted review
Reply from Mrs. Quilty
Hi there,
Thank you so much for your feedback. We're thrilled to hear that you love the boxes and that we were able to assist you quickly 😊
We’re always happy to help!
I was getting overwhelmed with my…
I was getting overwhelmed with my volunteer work and felt like I needed to put a stop to my Mrs. Quilty boxes for a few months. Somehow i missed this next box and was too late to stop it. Not only were they super nice about my reason to pause (cat rescue) they gave me 50% off.
9 August 2025
Unprompted review
Reply from Mrs. Quilty
Hi there,
Thank you for sharing your experience.
We completely understand how busy life can get, especially with such a meaningful cause like cat rescue 😊 We're so glad we could offer some support and help ease the situation with a discount.
We're here for you, and we appreciate all the amazing work you're doing!
Outstanding customer service
Great quality items and outstanding customer service
8 August 2025
Unprompted review
Reply from Mrs. Quilty
Hi there,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with the quality of our items and our customer service. Your satisfaction means a lot to us!
It was fun getting my first box
It was fun getting my first box! The fabrics are so pretty and the instructions are easy to understand.
I love that I can use the booklet (yes a real printed out one!) And the video to see what i need to do.
The response when I ask a question/email is fast and personal.
I have just started my first project....when I get it done I'll post a picture. My struggle is the fabric is so pretty I don't want to cut it! Lol
I'm super excited to learn more about actual quilting...I've made a few blankets over the years but just sewed them like a garment and never understood how to actually quilt!
9 August 2025
Unprompted review
Reply from Mrs. Quilty
Hi Kim,
Thanks so much for your lovely feedback! We're so glad you enjoyed your first box and found the fabrics and instructions easy to use. We love that you’re finding the booklet and videos helpful!
Good luck with your first project – and we totally get the fabric dilemma! 😄 We’re excited to see your finished piece when it’s ready.
If you need anything, don’t hesitate to reach out. We’re here to help.
I love working with Mrs Quilty staff
I love working with Mrs Quilty staff. They are helpful and get back to me quickly even though they are in a different country.
9 August 2025
Unprompted review
Reply from Mrs. Quilty
Hello Shelli,
We’re so happy to hear that you’re having such a great experience working with our team 😊
We’re always here to help and make your quilting journey as smooth as possible!
When I had a problem with receiving an…
When I had a problem with receiving an item they reached out immediately. And it got fixed.
So excited to get my next box
31 July 2025
Unprompted review
Reply from Mrs. Quilty
Hello Robin,
We're glad we could resolve that issue for you quickly! 😊
Your satisfaction means the world to us, and it’s wonderful to know you’re excited for your next box.
Happy quilting!
Mrs Quilty has excellent customer…
Mrs Quilty has excellent customer Service, they respond quickly if you have a question, or if you need help. Their fabrics are smooth and so easy to sew. The booklet that comes with EVERY box has easy to read and understand instructions for whichever project you chose to work on. I’m a self -taught intermediate sewer and there is always a project or two that I want to work on. Typically, I accumulate all the Mrs. Quilty projects that I make each month and I plan to give them as Christmas presents! I would recommend Mrs. Quilty to anyone who is looking for a happy experience!
6 August 2025
Unprompted review
Reply from Mrs. Quilty
Hello Patricia,
Thank you so much for such a lovely and detailed review!
We're absolutely over the moon to hear how much you’re enjoying everything from our fabrics to the customer service and the easy-to-follow instructions. It's amazing to know that you’re turning your beautiful projects into Christmas gifts – what a thoughtful idea! 🎄
We’re grateful for your recommendation and look forward to continuing to inspire your quilting journey.
Awesome product
Awesome product. Love the free gifts. The patterns are easy to follow and the fabric is good quality.
6 August 2025
Unprompted review
Reply from Mrs. Quilty
Hello Laura,
We’re absolutely thrilled that you’re loving the product, the free gifts, and the quality fabric!
It’s our goal to make quilting as fun and easy as possible, and it’s so great to know you’re enjoying it. Can’t wait to see what beautiful creations you make next. Keep on stitching!
fast and helpful
The response to my query was fast and answered it perfectly. Very helpful and friendly.
5 August 2025
Unprompted review
Reply from Mrs. Quilty
Hello Wendy,
We're so happy to hear that you had a great experience with our team! 😊
We’re always here to help, and it’s wonderful to know that you found our response to be fast and friendly. If you ever need anything else, don’t hesitate to reach out 💌
First Box Review
My first box came and I Loved making all of the projects! I’m looking forward to my second box and hope it too is filled with fun and challenging projects. I’m not a stuffed animal person. I like projects I can use or give as gifts and my first box filled that order.
14 July 2025
Unprompted review
Reply from Mrs. Quilty
Hello Lucia,
Thank you so much for sharing your excitement with us!
We’re absolutely thrilled that you enjoyed your first box and all the fun projects inside! 🎉
Keep quilting and having fun.
Craftlady
So far my experiences with this lovely establishment has been great. I have enjoyed my boxes and all the goodies that come with them.
1 August 2025
Unprompted review
Reply from Mrs. Quilty
Dear Caroline! Thank you so much for your kind words! 😊
We're thrilled to hear you're enjoying your quilting boxes and all the goodies inside! Every box is carefully curated with love to inspire your creativity.
Can't wait to see what you make next! 💕
Keep quilting, and remember we’re here whenever you need some crafty support! 🌸
I loved the box!!!
I loved the box!!!! I had messed up at first an they were great when emailed to help me understand as im just learning to sew...also an item was lost in the mail an they were great at helping with that...
21 July 2025
Unprompted review
Reply from Mrs. Quilty
Hey there! We’re so happy you loved the box! 😍
Thank you for your understanding, and we're glad we could help when you needed it!
We know how frustrating it can be when you’re just starting, and we’re here to guide you every step of the way.
Keep on stitching, and don’t hesitate to reach out if you need any more support! 🌟
Happy quilting! 🧵✨
My issue was solved so quickly
My issue was solved so quickly. With understanding, kindness and professionalism. If only more companies responded in such a way. So very happy.
30 July 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Kat! Thank you so much for your kind words! 😊
We're so happy we could help you quickly and with the care you deserve. 💕
We truly believe in treating every quilter like family, and we're thrilled to have made your experience a positive one.
If you ever need anything else, don’t hesitate to reach out — we’re always here for you! 🤗
A satisfied Customer.
I love that with the monthly box there are videos for each project if you get stuck.
The company has been there for me when I had issues with a project. I canceled and got reinstated when I learned there was help!
I'm delighted I have continued and have now completed 3 project because I could refer to the videos that are right in the book to access.
28 July 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Renie! We're so happy to hear you've had such a great experience with us! 🎉
Our goal is to make every project enjoyable and stress-free, and we’re thrilled that the videos and our support helped you feel confident in your quilting journey. 🧵✨
Congratulations on completing 3 projects – that's amazing! 🏅
If you ever need more inspiration or help, remember we’re just a click away! Keep up the fantastic work, and happy quilting! 🌸✂️
Reply from Mrs. Quilty
Hey there, Josee! Thank you so much for your kind words! 😊
We're thrilled that you're pleased with the speed and quality of our client service. At Mrs. Quilty, we’re always here to make your quilting journey as smooth and enjoyable as possible, whether it's answering your questions or offering support.
We can’t wait to continue providing you with the best experience and creative inspiration! Keep quilting, and thank you for being part of our community! 🌟💖
They answered my questions quickly
They answered my questions quickly, even on a Sunday. They were friendly, explained what I was asking about in detail, and were very knowledgeable. Thank you for your kindness.
20 July 2025
Unprompted review
Reply from Mrs. Quilty
Hi Lori! Thank you so much for your kind words! 💛
We’re always here to help — even on Sundays! We're so glad our team could provide the clarity and support you needed.
Your appreciation means a lot to us!
Rainstorm delivery survival
I did not find the package as expected and my surveillance video did not show a delivery. I quickly emailed to report it. They were concerned and continued to stay with me til I got the package. It had been delivered to a spot behind a tree near the driveway and had sat in the heavy rainfall overnight. But on opening it was dry and unharmed. Great package, lazy delivery driver, persistent Mrs. QUILTY rep who was determined to assure my satisfaction.
16 July 2025
Unprompted review
Reply from Mrs. Quilty
Dear Virginia! Wow — thank you for sharing this! We're so relieved the package was safe despite the wild delivery location! 😊
Your patience and understanding are truly appreciated, and we’re so glad our team was able to support you every step of the way.
You deserve nothing less!
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