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Really poor customer service team & Installation team don’t seem too bright either. If you are novice and let them sling it where they want I’m sure you will be fine. If you have decent equipment the likes of unifi dream machine ect the engineers seem a bit lost and puzzled. will be avoiding Squirrel Internet Ltd & MS3 from now on
Had a problem with my WiFi not working.
The company sent an engineer called Jack to deal with problem.
Jack was polite and professional in his duties.
He explained what the fault was and what action he would take to resolve it.
His work was very efficient and we had the WiFi back in no time, thank you Jack
Would put a zero !! Absolute joke of a company been without internet 7 says engineer came day 4 stayed 45 second at my property and didn’t knock them they want to charge me! Now on day 7 they snapped the cables this morning then it took 8 men to rectify the cable once this was done was told internet would be back on in three quarters of an hour yet 4 hours later no internet so called ms3 o sorry you will have to book and engineer for Monday are you serious!! Only had contact for 4 weeks and this is what you get !! Don’t send an engineer Monday as if it’s not sorted today I’m going to court with breach of contract had enough
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