If I could give MSC Industrial (non) Supply less than one star I would. When I called in to return yet another incorrect order due to their terrible website/dishonest selling practices I told the pers... See more
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See what reviewers are saying
While the website can be less than helpful due to faulty or vague product descriptions, the technical support more than make up for it. I can usually find exactly what I need with the assistance of te... See more
The best part about MSC for me is the service we receive from Chris, Ryan Chamberlain and Jamison Follows. All 3 work very hard for us and it's not unnoticed and we appreciate all their efforts. Also... See more
MSC has a wide variety of products available, online catalog easy to use. Was able to order specific products needed. Items were not on stock to MSC had them drop shipped directly from manufacturer... See more
Company details
- Industrial equipment supplier
- Abrasives supplier
- Fastener supplier
- Material handling equipment supplier
- Safety equipment supplier
Written by the company
We are a leading North American distributor of metalworking and maintenance, repair and operations (MRO) products and services.
Contact info
515 Broadhollow Road Suite 1000, 11747, Melville, United States
- 800-645-7270
- customercare@mscdirect.com
- mscdirect.com
4.4
Excellent
724 reviews
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While the website can be less than…
While the website can be less than helpful due to faulty or vague product descriptions, the technical support more than make up for it. I can usually find exactly what I need with the assistance of tech support there have even been times where items could be special ordered. A big two thumbs up for customer service.
21 January 2025
Best Customer Service!
As always, our Rep Mary goes above and beyond to make sure that we get quotes fast so we can order same day and get items delivered quickly. Customer service is amazing! Prices are good and shipping is fast!
30 December 2024
Support when I called
Support when I called, your people in machinery were great and helpful!
Not sure of date.
3 January 2025
They had exactly what I wanted and they…
They had exactly what I wanted and they shipped it right away.
8 January 2025
Fast and easy
16 January 2025
Fast Dependable Shopping
It's always easy to find what I need when shopping with MSC online. Items are typically shipped same day and arrive in a timely manner. The few times I have had to use customer service they have been very professional and helpful to say the least.
17 January 2025
The Delivery was awesome
21 January 2025
Tie Straps
Customer Service was outstanding from start to finish. Prompt shipping and competitive pricing
9 January 2025
Always get quality products fast
Always get quality products fast. We appreciate it when we can't stop moving for our customers and need to stay on pace. Prices are competitive and opening an account has made it seamless to order again.
19 January 2025
Always great service and you have the…
Always great service and you have the products I need. I really enjoy the sales flyers, most of the items I’ve purchased are from those flyers.
21 January 2025
Awesome and quality products as always.
3 January 2025
I really like how you can see the…
I really like how you can see the inventory at different locations. Another positive is shipping via ups vs fedex. Dislike, is that your search engine is terrible. I find myself buying from one of your competitors just because I can't find what i'm looking for on your website.
13 January 2025
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