Went in person rather ordering on-line. Great staff. I wanted my first crash helmet. The man should serves me was fist class, no hard sell, loads of knowledge on the helmets and gave me good advice co... See more
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Review summary
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Told about MSG by local motorcycle trainers and Honda. Bought helmet, jacket and gloves there after some help from the sales team. Large selection to choose from. Very happy with my purchase of st... See more
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First timer for MSG and found out through internet. Had what I was looking for in a helmet and waterproof riding jeans. Great to see this small independent motorcycle clothing shop operating as the... See more
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On our first visit the lad was really helpful and gave us loads of good advice ( first time bike owner) Not pushing for a sale just happy to share his knowledge and had all the time in the world f... See more
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Company details
- #4 of 39 best companies in Motorcycle Equipment Store
- #9 of 62 best companies in Bike accessories store
- #5 of 19 best companies in Motorbike dealer
- #5 of 47 best companies in Motorcycle shop
- #1 of 20 best companies in Protective clothing supplier
About MSG Bike Gear
Written by the company
MSG Bike Gear is a leading provider of high-quality motorcycle accessories and gear. The company has been operating in the motorcycle industry for over 20 years and has built a reputation for delivering reliable and innovative products to its customers. MSG Bike Gear is committed to providing the best quality products at affordable prices, making it a popular choice among motorcyclists worldwide.
The company's product range includes helmets, gloves, jackets, boots, and other accessories designed to enhance the riding experience. They offer a wide selection of products from some of the top brands in the industry, such as Alpinestars, Oxford and RST, among others.
In addition to their impressive range of products, MSG Bike Gear is also known for its exceptional customer service. Their knowledgeable and friendly staff are always ready to answer any questions and provide guidance on the best products for each customer's needs. They also offer fast and reliable shipping, making it easy for customers to receive their orders in a timely and hassle-free manner.
Overall, MSG Bike Gear is a trusted and reputable provider of motorcycle gear and accessories. With their commitment to quality products and outstanding customer service, they have earned a loyal customer base and continue to be a top choice for motorcyclists around the world. If you are looking for high-quality gear and accessories for your motorcycle.
MSG Bike Gear
Written by the company
- Committed to finding you the perfect gear for you!
- At MSG Bike Gear we pride ourselves on one major thing - our customer's happiness. If you want the right gear for you, at the right budget, in the right size and in the right colour - we will do everything we can to ensure we find just the right item to fit your needs! We will not push the "hard sell", take your needs and push them to the "top of the line" gear or try to throw in extras you don't need - all we will do is listen to your needs, identify a range of items to suit them and see which you prefer!
Free UK Shipping
On ANY order!
Free shipping on any UK order - with next day delivery available and worldwide shipping for our international customers!
Contact info
Newsham Hall Farm, TS16 0QS, Stockton-On-Tees, United Kingdom
- 01325333346
- support@msgbikegear.co.uk
- msgbikegear.co.uk
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 48 hours
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Reply from MSG Bike Gear
We’re so glad you’re happy with your new open-face helmet. It’s great to hear that it arrived super quick, well-protected, and at a price that didn't break the bank!
Thanks for the awesome feedback!
I bought a few things like helmets
I bought a few things like helmets, gloves, pants and boots. They are always helpful and patient with their clients. The prices are low but the price-quality balances are great.
I strongly recommend for anyone.
24 January 2026
Reply from MSG Bike Gear
Wow, thanks for the amazing feedback! We love hearing that you're happy with your new boots and the rest of your kit. We always aim to be patient and helpful, and we're glad the quality hit the mark for you. See you next time!
Reply from MSG Bike Gear
We love taking the time to make sure our customers get exactly what they need. Enjoy the new lid!
Great gear at a great price
15 January 2026
Reply from MSG Bike Gear
Glad we could help you get kitted out with some fresh jeans and a neck tube at a great price. Enjoy the new gear!
Reply from MSG Bike Gear
Perfect! We know how important it is to get genuine OEM parts that actually fit right. Happy to hear our quick logistics got them to you fast. Thanks for the review!
Ordered on the website.It arrived on…
Ordered on the website.It arrived on time. Packed well.l am happy with it.would order from this company again.
22 January 2026
Reply from MSG Bike Gear
That’s exactly what we love to hear! We’re so glad your flip-front helmet arrived safely and on time. Knowing you're happy with the order and would shop with us again is the best compliment we could get.
Thanks for the support, and enjoy the new lid!
Delighted with my purchase and arrived…
Delighted with my purchase and arrived on good time .
12 January 2026
Reply from MSG Bike Gear
Glad the grey Shoei beanie hit the mark and arrived quickly. It’s a classic choice—hope you get plenty of use out of it!
Excellent communication and service.
After ordering incorrectly I requested a refund and it was immediately remedied. I then motorcycle pants, a replacement Pinlock and Adventure boots, the pants sizing was spot on, I usually wear a size 10 shoe, using the size chart it said I should order size 11 boots, once again perfect fit, the correct pinlock arrived with a new visor, so happy, no more fog on the visor.
Thank you, a good team will always achieve success.
19 January 2026
Reply from MSG Bike Gear
Wow, thank you so much for the detailed feedback! We’re thrilled that everything worked out, from the quick refund fix to the sizing on your adventure boots and motorcycle pants. It’s awesome to hear the size chart hit the mark for you!
There’s nothing better than a clear visor and a fresh Pinlock for a fog-free ride. We really appreciate your kind words about the team—we’re just happy to help you get back on the road with the right gear.
Enjoy the new kit!
Quick service
22 January 2026
Unprompted review
Reply from MSG Bike Gear
We know you’d rather be out riding than waiting for parts, so we’re happy the service was quick. Enjoy the fresh oil change!
Reply from MSG Bike Gear
We’re so glad we could help you out. Thanks for the massive vote of confidence and for taking the time to leave us a review. See you next time!
Reply from MSG Bike Gear
Awesome! We're glad we could help you find the right size. Thanks for choosing us for your new boots, and we'll see you next time!
Fast and no hassle
5 January 2026
Reply from MSG Bike Gear
Cheers! We know you’d rather be out riding than waiting for a parcel, so we're glad we could make it fast and hassle-free. Enjoy the new lid!
Reply from MSG Bike Gear
Thanks for the feedback! We know how important it is to get a new helmet delivered quickly and safely, so we're glad to hear the packaging hit the mark. Enjoy the new lid!
Fantastic customer service when I…
Fantastic customer service when I needed to return one item for wrongfit. Nothing too much trouble.
4 December 2025
Reply from MSG Bike Gear
Awesome to hear! We’re always here to help if the fit isn't quite right. Thanks for the kind words about the team, and we hope you enjoy your new gear on the road!
Reply from MSG Bike Gear
Cheers! We love Grip Puppies for exactly that reason—they make a massive difference for such a simple upgrade. Glad you're happy with the fast delivery too!
5 stars every time
5 stars every time. Nice people, great service and fantastic advice.
Will use this company again and again and again.
20 December 2025
Reply from MSG Bike Gear
Thanks for the massive vote of confidence! We’re stoked that you’re happy with the advice and service. Those Oxford jeans are a great choice for protection and comfort. See you back soon!
Reply from MSG Bike Gear
Thanks a lot! We pride ourselves on giving honest advice, so we're really glad it helped. Enjoy the new lid and gloves—see you soon!
Reply from MSG Bike Gear
Awesome! We aim to offer great kit without breaking the bank, so it’s good to hear you’re happy. Thanks for choosing us!
Reply from MSG Bike Gear
Thanks so much! We aim to make gifting easy, so it's great to hear the delivery was speedy and the helmet was perfect. Merry Christmas to you and your son!
Great customer service
Great customer service I phoned asking if an Oxford lock was in stock, it was when I arrived at store it was waiting for me on the counter. Very friendly staff they have everything a Biker needs.
3 December 2025
Reply from MSG Bike Gear
Cheers! We really appreciate that comment—we work hard to keep the shop stocked with all the essentials. Glad the phone-ahead worked smoothly and you got the security bundle you needed. See you next time!
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