If off the rack doesn't fit well..MTailor is your answer. quality is excellent and prices are fair but service is world class' It's been years since I've bought a pair of pants tat was truly comfortab... See more
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Let your phone measure you for perfect fitting custom clothing. Shirts start at just $69.
Contact info
San Francisco, United States
- mtailor.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Thank you for a great experience
I ordered a few tee shirts that didn’t fit exactly right. The MTailor folks (Jodie) stepped in an made the remake process extremely smooth. They communicated clearly throughout the process. Their customer service was as good as it gets. As I told them, we need many more organizations to follow the excellence.
Great product and great customer service
I came to MTailor after getting fed up with cheaply made store brought shirts. The process is very simple with easy step by step instructions. I will say I had an issue with my measurement video the first time around but staff reached out immediately and provided assistance with getting my measurements corrected. When my shirt came in it was very high quality and most importantly it was the perfect fit. If you’re looking for clothing you can count on and feel confident in look no further. I will definitely be purchasing more shirts soon and I can’t say thanks enough to the wonderful team that played a part in my first purchase.
I was initially skeptical
I was initially skeptical, but my experience so far has been fantastic. It starts with using your phone to obtain your measurements. From there your orders get a free remake. My first shirt was close but the remake spot on. I am awaiting the remake of a suit. Again, very easy process to request tweaks. Online service reps are quick and efficient!
Bought jeans in 2018 and perfect fit
Bought jeans in 2018 and perfect fit, just reordered and they had kept me measurements from 2018 and these jeans also fit perfectly.
This what's my first time ordering from…
This what's my first time ordering from MTaylor. For the price points I was very nervous but I took a chance it was the best chance I ever took when ordering from an online clothing manufacturer. The fabric is phenomenal! The measuring process was fun and when I received the suit it was exactly what I ordered and fit my husband perfectly. I'm getting ready to order something else just for the heck of it. Thank you for phenomenal job
Great Experience
I was a bit skeptical of this suit shop ~ seemed to good to be true but wow! Impressed. Suit arrived on time and fits perfect. I bought a dress shirt to go with it and that was a smart move.
I’m buying another one this week and that’s the best recommendation I can give.
quality suit
easy, accurate and quality at a decent price. best fitting suit i have including the previous one i spent over 1K for
MTailor service is the best
MTailor service is the best. The clothes are cut from great fabrics, delivery is as promised and follow up is excellent
I ordered a polo shirt from MTailor
I ordered a polo shirt from MTailor. It took about 3 weeks from measurement/order to delivery.
This is the 3rd shirt that I ordered. 2 dress shirts and now a polo.
I redid my measurements for this shirt as I have lost 25 lbs since my order of the 2 dress shirts. MTailor confirmed that I wanted to redo the measurements before continuing with the order.
When the shirt arrived the fit in the chest and waist was very good. The length of the shirt is great as I have a long torso and usually have trouble with shirts not being long enough.
This will not be my last order.
I have purchased four items of clothing…
I have purchased four items of clothing from M Taylor, the service has been excellent and the items are of quality. When the items didn’t fit as well as I would have liked, and Taylor quickly remedy the situation, and now the fit is fantastic I would recommend them.
Terrible Customer Service
I have ordered 3 pairs of pants (shorts, pants and jeans). My last order was jeans which needed a remake and still did not fit. I have written several times and have text to no avail. No one will respond to me. I will not do business with a company that does not provide any response regarding customer service.

Reply from MTailor
Top-notch Customer Service and Speedy Turnaround
MTailor exceeded my expectations with their impeccable customer service and surprisingly swift turnaround time. Their customer service representatives were courteous, knowledgeable, and genuinely eager to help, making my shopping experience an absolute pleasure.
MTailor - Perfect
Great company! I ordered a white LS dress shirt and the fit is perfect. I recommend that everyone considering purchasing from this company before buying elsewhere.
Love this Company!
Love this company! My shirt was a little small and they fixed it with no hesitation and I received my new one 2 weeks later. It was awesome.
An amazing company with amazing…
An amazing company with amazing products!
I can’t get a email back or…
I can’t get a email back or communication from anyone. Second time ordering and it has been same both times.

Reply from MTailor
MTailor was amazing to work with
MTailor was amazing to work with. The quality and fit of the product is unlike any other company. Customer service is another reason to come back and order more, they were helpful, quick and friendly. We will only be purchasing my husbands shirts from here!
Thanks MTailor
Loyal Customer for a reason…
I have ordered from MTailor for a few years now and have always appreciated the quality of fit. Recently, I had to have my first remake done and the experience was flawless. They had me take a few photos and quickly sent me a replacement Black Tuxedo that now fits great. I will continue to be a loyal customer and look forward to MTailor expanding their offerings
Excellent clothing
Excellent clothing, that fits perfectly. Wrinkle-free dress shirts (non-iron) are amazing.
Customer service is exceptional.
Great suit and excellent customer service!
I decided to try MTailor and am not disappointed. The communication was great and customer service was as good or better than any I have ever experienced. I received the first suit, and it was snug in a few locations. I took a few pictures and submitted them with a description of the issues, received a prompt response, and a completely new suit arrived in a couple of weeks that was perfect! I will use them again.
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