relatively small range focused on quality with good prices. bought large pot in sale. bit nervous about buying something based on photo only but so happy with what arrived immediately ordered same pot... See more
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We have had so many good orders from Muddy Trowel over the past two years. The plants we receive are always healthy and a good size. We have also ordered so much peat free compost from them as we con... See more
Company replied
Many thanks for the incredible Nordmann fir tree you delivered today - it is the most perfect tree we have ever seen, and really good value!! It was a most pleasant surprise. After Christmas it will... See more
Company replied
We got a lovely little Nordmann fir living Christmas tree from Muddy Trowel - delivery and collection were so efficient, exactly as promised. The tree was so cute! - really healthy and growing pine bu... See more
Company replied
Company details
Written by the company
Joy, delivered to your door. Everything you need to create a beautiful outdoor plant pot or window box, delivered to your door.
Contact info
London, United Kingdom
- info@muddytrowel.com
- muddytrowel.com
Reply from Muddy Trowel
Hi Nina. Thank you for your review! We are delighted you had a good experience with us and we hope to see you again soon!
They really care about customers & plants
They really care about their customers and their plants. You will occasionally receive care tips tailored to the plants you have bought. The service team is always responsive and very helpful with any questions you may have. They are also flexible in finding solutions if you have any special requests.
22 July 2023
Reply from Muddy Trowel
Hi Jill. Thank you for taking the time to leave such a lovely review! We are delighted you had a good experience with us. We hope to see you again soon!
Purchased plants for my balcony and…
Purchased plants for my balcony and they arrived quickly, in good condition with some handy care tips. A great service. Thank you
22 July 2023
Reply from Muddy Trowel
Hi Tanya. Thank you for your review! We are delighted you love your plants and we hope to see you again soon!
Very aminable friendly company
15 July 2023
Reply from Muddy Trowel
Hi there, thank you for taking the time to leave a review. We are delighted you had a good experience with us and we hope to see you again soon!
Reply from Muddy Trowel
Hi Marisa. Thank you for your review! We are so pleased you love your plants and hope they bring joy for years to come:) We hope to see you again soon!
Because you replaced a dead cherry tree…
Because you replaced a dead cherry tree gift with a really healthy specimen!
6 July 2023
Reply from Muddy Trowel
Hi Carole. Thank you for your review! We are delighted you had a good experience with us - we hope to see you again soon!
Reply from Muddy Trowel
Hi Alison. Thank you for your review! We are delighted you love your plants and had a good experience with us:) We hope to see you again soon!
Quality product at a good price…
Quality product at a good price abd delivered as promissed
6 July 2023
Reply from Muddy Trowel
Hi Paul. Thank you for your review! We are delighed you love your plants and had a good experience with us. We hope to see you again soon!
If I could give more stars
If I could give more stars, I would. I had wonderful communication with Martha of Muddy Trowel. I needed an urgent order, as I had left it until last minute and Martha made it possible for me to receive my order in time, I really appreciated the instant, helpful communication and great customer service. Thank you!
19 July 2023
Unprompted review
Reply from Muddy Trowel
Hi Charlotte. Thank you so much for taking the time to leave your review! We are absolutely delighted you had a great experience with us. We hope to see you again soon!
can’t wait to use again!
my first time using Muddy Trowel and it was brilliant. The plants were beautiful and so healthy and delivered very carefully. I was leaving for holiday and needed the plants quickly and the team were so kind and prompt. I will absolutely use again!
15 July 2023
Unprompted review
Reply from Muddy Trowel
Hi Frankie. Thank you for taking the time to leave your review. We are delighted you had a great Muddy Trowel experience! We look forward to seeing you again:)
excellent first experience will buy again
fast delivery...lovely flowers and pots ....extremely happy with delivery driver who arrived on time...and carried some very heavy pots into and across my garden for me...I cant lift anything myself these days so he was a star....
13 July 2023
Unprompted review
Reply from Muddy Trowel
Hi Gerda. Thank you for your review! We are delighted you had a great experience with us. We look forward to seeing you again soon!
Reply from Muddy Trowel
Hi Sheena. Thank you for your review. We are delighted you love your plants! We hope to see you again soon.
Very happy with garden planting design…
Very happy with garden planting design by Rachel. Now we know which plants to plant where and can be sure they are suitable for our soil type.
30 June 2023
Unprompted review
Reply from Muddy Trowel
Hi Julie. Thank you for taking the time to leave your review! We are delighted you had a great experience with our garden design service. We hope your plants provide joy for years to come!
Lovely plants
10 June 2023
Reply from Muddy Trowel
Hi there. Thank you for your review! We are delighted you love your plants and we hope to see you again soon!
Efficient
Efficient. Good prices. Informed re delivery. No problems. Would use again. Thanks.
10 June 2023
Reply from Muddy Trowel
Hi there. Thank you for your review! We are delighted you had a good experience with us. We hope to see you again soon!
Plants are always good quality
Plants are always good quality, plant guide information provided with each delivery is excellent. If they had a bigger range I’d never go elsewhere!
21 June 2023
Unprompted review
Reply from Muddy Trowel
Hi Mark. Thank you for your lovely review! We are delighted you continue to have a great experience with us. We hope to see you again soon!
Gorgeous, healthy plants
Quality of the plants is great. Look beautiful and are thriving in my garden. Delivered with care
10 June 2023
Reply from Muddy Trowel
Hi Stephanie. Thank you for your review - we are so pleased you love your plants! We hope to see you again soon:)
All great, thanks!
8 June 2023
Reply from Muddy Trowel
Hi Rachel. Thank you for your review! We hope to see you again soon:)
Excellent service, fantastic plants
Plants arrived in fantastic condition and have settled really well. Was even contacted by the team to say the alliums were not of a quality they wanted to send out, so they suggested a refund. Excellent service!
31 May 2023
Reply from Muddy Trowel
Hi Virginia. Thank you for taking the time to leave your review. We are delighted you love your plants and felt you had a quality service from us. We hope to see you again soon!
Great Service
Plants arrived on time. Good instructions and lots of advice and guidance on the website. Plants are thriving.
4 June 2023
Reply from Muddy Trowel
Hi there! Thank you for taking the time to leave your review. We are delighted you love your plants and we hope to see you again soon!
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