I had a great experience working with Samantha R. while exploring shock and strut options. I reached out via chat, and she took the time to walk me through my options in detail, explaining not just... See more
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going on a month now and my order still hasn't shipped! Called three times keep on getting the run around! Absolutely no communication on their end!n Terrible company take your business else where!
website design and navigation is awesome. I’m a first time lift kit purchaser, so I thought it was great. Putting my Tacoma build together was easy and fun. Everything was shipped within a week and... See more
Seamless experience from start to finish. Website is very informative, whether pricing your order together or going with a curated package. Miguel answered all my questions and helped me stop second g... See more
Company details
Written by the company
Mudify - 4x4 Accessories Our mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
Contact info
19790 W Dixie Hwy, 33180, Aventura, United States
- (786)699-8829
- Ask@mudify.com
- mudify.com
Replied to 18% of negative reviews
Typically replies within 48 hours
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Received the parts I ordered in a…Mudify Suspension
Received the parts I ordered in a timely manner.
Highly Recommend
Shopping with Mudify was a great experience. I had a few questions and customer service was outstanding in assisting me. Pricing was the best I found and shipping was fast. Will definitely shop with Mudify again!
They were helpfull and informative.
They were helpfull and informative.
Excellent Advice on the Sale, Excellent Execution
1. Sales consultation was above and beyond
2. The simplicity of the site is perfect
3. Execution on delivery is on time with tracking info.
4. Follow up to confirm that everything is good.
5. Post sale consulting with the customer is also above and beyond.
Great customer support
Great customer support, great prices, and fast shipping. Thank you. 🙏🏾
Roy
Exceptional
Exceptional - ordered complete OME suspension kit for 2018 Tacoma, it arrived fast, well packaged and in good order. Mudify website made customizing and ordering my setup super easy. It had an illustrative feature that explained front and rear weight mods and recommended light, moderate or heavy springs to accommodate your needs. Great experience with this parts vendor, would use again and recommend!
Great price, free shipping, good customer service
Great price, timely delivery, free shipping on my whole OME lift kit saved me +200$. Very helpful customer service
No issues so far
No issues so far, all pieces as described... we shall see once they are installed.
Buy from any other retailer
Customer service was absolutely horrible, the product (2-3 day fast shipping) took over a total of 10 days for all parts to arrive. They were not helpful with getting the last part out late, and offered to overnight it at my expense. Also, the upper control arms they recommended (spc) come with the recalled ball joints. Moral of the story, if you have a trip or planning your own install, literally shop ANYWHERE else.
Great customer service!
Excellent service
Excellent service. Had some doubts regarding the installation of a kit that I bought from them, and they were super helpful and had great disposition. Highly recommended.
Had an issue with parts in a kit
Had an issue with parts in a kit. My mechanic didn’t inventory the shipment until a month and a half after delivery. Mudify made a quick turnaround and shipped all party’s to me without a issue or another dollar spent! I was taken back by the amazing customer service! I am a customer for life.
Great customer service and fast delivery
Great customer service and fast delivery
Thank you Mudify for the awesome…
Thank you Mudify for the awesome service! These guys had KING shocks in stock when everywhere else the lead time was over 3 months. Even received a followed up call from Eddie about my selection to ensure the parts selected would fit my build properly and received recommendations on different lengths of shocks to fit my setup and driving style.
10 out of 10!
I will be back for my next build!
Highly Recommend Mudify
Mudify was able to rectify a situation in which one of the parts to my lift kit was lost in the mail, and I was able to get a replacement with no headache. The customer service provided via phone was excellent. They gave me their undivided attention and upmost courtesy when addressing my needs. The parts provided are high quality, and my ride is much smoother now.
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