Mudpak Reviews 

154
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I originally found Mudpak online when searching for a hairdresser near my office and I am so happy I found this salon. Ben cuts my hair better than any hairdresser I’ve had in London so far and Loui... See more

Rated 5 out of 5 stars

Had been suffering for a few days with painful stress tensed shoulders and upper back so booked the 30min Quick Massage during my lunch break at the lovely refurbished Mudpak. Well worth it and I felt... See more

Rated 5 out of 5 stars

I had a wonderful experience at Mudpak on Saturday being looked after by Charly for fresh highlights. Charly carefully listened when I explained the look I wanted and then created it whilst remaining... See more

Rated 5 out of 5 stars

After trying multiple hairdressers in London I’ve finally found Mudpack! Really friendly service and consitent, which is rare in London. You don’t feel like your just another customer getting the same... See more

Company details

  1. Hair Salon
  2. Beauty Salon
  3. Massage therapist
  4. Nail salon
  5. Hairdresser
  6. Waxing Hair-Removal Service

Information provided by various external sources

Your boutique hair and beauty salon in St Paul's


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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4.9

All reviews

(154)

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Rated 5 out of 5 stars

Ben is fantastic!

Ben is fantastic!

I have known Ben for over ten years - he is a fantastic stylist and a lovely guy. Mudpak is such a nice salon to visit - the staff are all lovely and it has such a good location.
Highly Reccommended!!
Thanks as always
Dan

29 December 2019
Unprompted review
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Reply from Mudpak

Thanks Dan! What a great review, really appreciate it.

Rated 5 out of 5 stars

Ben is the best hairdresser

Ben is the best hairdresser I've had in 5 years. He provides great advice on the cut and what does or doesn't work. I've never left Mudpak and not liked my hair cut.

18 December 2019
Unprompted review
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Reply from Mudpak

Good to hear Declan! Thank you

Rated 5 out of 5 stars

Charlie does a great job from haircut…

Charlie does a great job from haircut to blowdry services. She is attentive, meticulous, professional and friendly. Easily recommend this salon.

14 December 2019
Unprompted review
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Reply from Mudpak

Thanks Jennifer and we always appreciate the recommendation. Hope to see you back soon.

Rated 5 out of 5 stars

Excellent!

Thanks Federica, another excellent pedi. Highly recommended ❤️

13 December 2019
Unprompted review
Mudpak logo

Reply from Mudpak

That's very sweet, yes she does a great pedicure doesn't she! Look forward to your next visit

Rated 5 out of 5 stars

Great Service

Get waxes here and they’ve always been super friendly, great service and a good price.

11 December 2019
Unprompted review
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Reply from Mudpak

Thanks Emily! What a great review. Not enough people know how good we are at waxing! They're missing a trick. See you soon :)

Rated 5 out of 5 stars

Wonderful salon!

I’ve visited Mudpak a few times and the staff are always lovely - so friendly and professional. Ben styled my hair for a wedding and it looked amazing all day. Can’t recommend the salon enough, I always leave feeling relaxed and pampered.

6 December 2019
Unprompted review
Rated 5 out of 5 stars

Always friendly & welcoming

Always friendly & welcoming, but most importantly, professional, this is my go-to place in the City for all things beauty related. Ben is a fantastic stylist, whilst the beauticians are excellent. All admirably kept in order by Hannah. 5 stars.

6 December 2019
Unprompted review
Rated 5 out of 5 stars

Always a great experience.

I’ve been into the salon a few times for various things - manicure, waxing etc. Everyone there has always been extremely friendly and professional. And have always loved the results. A huge thank you to Ben who did an updo for me for an event. Looked better than I could have hoped and lasted the entire night! And to the ladies who did my sister-in-law’s and my nails for an occasion made the experience.

Lovely to find a salon like this in the middle of the city!

6 December 2019
Unprompted review
Rated 1 out of 5 stars

Worst salon in London if you can every…

Worst salon in London if you can every call it a salon. i had highlights done by Charlie that were completely botched and if I could include pictures it would speak for itself. Went back to get it fixed and they asked me to pay a fee and I refused after discussion I could get it for free as Ben admitted it was their fault instead of a refund which I had asked for. I had lowlights done that we’re like tiger stripes on my hair to reverse Charlie’s amazing yellow highlights that were at parts half way done my head and not lifted at all. They too were completely unblended and the black colour heeta done bled on to my fringe and on my scalp as dots. Half my hair was darker than the other and as they couldn’t visibly see the marks they done in my hair as it had faded ( which is definitely permanent dye and not semi !!!) Heeta saw no fault in her work. In between these sessions which were within two weeks I had time to look at my hair properly and get opinions off of a hairdresser and friends. They were absolutely horrified with my hair. When I came back not even a week after the lowlights I was arguing with 4 members of staff against myself a 19 year old for about half an hour and beforehand my sister had come along for support. They were all completely patronising , saying they couldn’t understand what I’m saying and walking away as I was speaking to them even though they can clearly see with their own eyes what my hair looked like. The owner and the lovely lady on reception who aren’t colourist proceeded to comment on my hair which was helpful.

The conclusion of getting botched highlights admitted by Ben that they were and then botched lowlights admitted by them as why would they offer to then fix it was for me to come back the third time to get a root melt.

I was blamed the entire time it was my fault that I didn’t communicate I wanted less highlights ( came in twice to discuss this with Charlie but apparently not ) and then I didn’t communicate I didn’t want tiger stripes. The end of the day no matter what I asked for I still got botched highlights and lowlights and was refused a refund . I was called childish and that I “ would never be happy with my hair anywhere I go “

I then went to work after being asked to leave and accused of faking the dots in my hair and scalp . The fact that I had left happy both times even tho I had no time in the salon to even look and analyse my hair as they had back to back blow dries. All gave them the conclusion I was probably faking this all for money of course.

To the salon you all need glasses and need to re-evaluate your adulthood if you think four members of staff plus Charlie and heeta at the beginning were needed to reason with me. You admitted fault in my highlights and then “ fixed “ it and then couldn’t offer a refund or £90.

don’t get your hair done by Charlie or heeta as you won’t get a refund at all. You’ll be left with the most unblended hair.

Pretty much every member of staff are rude and completely disrespectful to me a former client.
Ladies and gents go someone else’s worth your money.

5 December 2019
Unprompted review
Rated 5 out of 5 stars

Hidden Gem

Ben listens to his clients to work out exactly what they are looking for and then is thorough and attentive throughout to achieve this. Great service and very impressive value

12 November 2019
Unprompted review
Rated 5 out of 5 stars

Ben has been cutting my hair for a…

Ben has been cutting my hair for a while now. Every cut has been fantastic and each time he manages to tweak the style to make me feel I have had a change whilst staying true to a look I am comfortable with. The proof of a great cut for me is that for a couple of months after each visit, I can wake up and get my hair looking good with minimum fuss.

4 September 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

I had a wonderful experience at Mudpak on Saturday being looked after by Charly for fresh highlights. Charly carefully listened when I explained the look I wanted and then created it whilst remaining professional and friendly. The salon itself is lovely, very clean and calm, and I enjoyed a lovely coffee and selection of magazines whilst there. Thank you Charly & Mudpak!

2 July 2019
Unprompted review
Rated 5 out of 5 stars

Eyebrows by Kim

I had my eyebrows waxed and tinted by Kim. She was great. We had a lovely chat and she got the shade of my tint perfect :)

27 June 2019
Unprompted review
Rated 5 out of 5 stars

Charly is a great hairdresser and very…

Charly is a great hairdresser and very friendly and warm person.
Always checks how the cut has lasted and happy to make any changes I ask for. Always happy with the cut and style.

Friendly staff in general. Good location.

20 June 2019
Unprompted review

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