muffinbreak.co.uk Reviews 56

TrustScore 2.5 out of 5

2.4

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See what reviewers are saying

Rated 5 out of 5 stars

The food is always delicious 😋 High standard, great quality So much choice, the muffins, brownies, cakes, I even tried something a bit different was gorgeous. You will not be disappointed, the s... See more

Rated 1 out of 5 stars

Muffin Break, Princess Quay, Hull...quite the experience if you like waiting staff who push through you on the table to slam food down and a non-veggie over priced veggie brunch with the badly cooked... See more

Rated 1 out of 5 stars

Belfast Forestside - Bought a croissant to go. The fella server didn’t make eye contact, didn’t say thank you, IMMEDIATELY turned to greet the next customer AS he reached me my food to go bag. Com... See more

Rated 1 out of 5 stars

Sloppy service, unprofessional staff, asked for milk and was ignored, expensive for what was basically a sandwich and stale cake. No air conditioning which made it very uncomfortable. Also lack of pr... See more

2.4

Poor

TrustScore 2.5 out of 5

56 reviews

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Rated 5 out of 5 stars

The food is always delicious 😋 Hull

The food is always delicious 😋 High standard, great quality
So much choice, the muffins, brownies, cakes, I even tried something a bit different was gorgeous. You will not be disappointed, the staff are lovely and go out of the way to look after us.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Awful!

Awful! Often walked past this cafe and should have done so today too! Friendly chap served us but the place stunk of stieff, so our jackets stunk of that greasy cafe smell when we left. There were eight tables around us with dirty dishes on them for the duration of our visit and there were fruit flies which stopped us eating our sandwich and had the distinct feeling things were not clean. Cappuccino was terrible and we didn’t eat our bland sandwich either. Will defo not be back!

12 January 2026
Unprompted review
Rated 1 out of 5 stars

On the positive side

On the positive side, the coffee is great. BUT, on the negative side I have lost several free rewards because "their scanner" didn't accept a Christmas special, or because I had problems downloading their app (although another customer was allowed to use a saving card). It may not sound like much, but pensioners do appreciate a 'freebie'. Muffin Break, do you want to lose older pensioners especially in Eastbourne?

22 December 2025
Unprompted review
Rated 1 out of 5 stars

profanity in the workplace

I recently visited this relatively new cafe in Newbury Parkway. I was appalled to hear profanity from a worker when I was ordering. This sort of language from an employee of a company should absolutely not be tolerated in the workplace. The prices for food and drinks in this cafe is outrageous for the bland, unhygienic food they sell. I would definitely not recommend going to this cafe.

6 December 2025
Unprompted review
Rated 1 out of 5 stars

Muffin Break

Muffin Break, Princess Quay, Hull...quite the experience if you like waiting staff who push through you on the table to slam food down and a non-veggie over priced veggie brunch with the badly cooked eggs, revolting hash browns and concrete paving slabs unbuttered toast. Diabolical. Shameful. A waste of your time and money when so many better places exist.

4 September 2025
Unprompted review
Rated 1 out of 5 stars

Colchester branch…Nahh

Went into the Colchester branch yesterday.
Bought a mud cake, coffee cake, two sets of tea and a veggie wrap.
The wrap was not in the least delicious. It was gooey and overdone on the outside and therefore very crispy.
However, the worst was the fact that my coffee cake was rancid and had spoiled.
It did not taste fresh but rotten and seemed to have been from a few days ago.
I complained to three members of staff.
A lady later came to me asking if I wanted it changed. Of course not, I don’t want another rancid one again.
She did admit it was made a day ago (maybe more than a day ago??) and then began to insinuate that I am lying by telling me it has not gone off, which is unacceptable!
We all know that rancid or spoiled food is harmful to one’s health.
Walking off angrily because you did not want to accept your fault is also rude and disrespectful.
You couldn’t even appreciate how calm I was or the fact that I didn’t demand a refund.
My money back would have been ideal as I obviously couldn’t consume that or the hard-shelled and gooey on the inside wrap.
Moreover, the washed teacups smelled of dried saliva therefore we had to ask for take away cups.
Nah… too much going on here that’s quite dissatisfying.
Not a place I would ever go again.!!!!

27 August 2025
Unprompted review
Rated 1 out of 5 stars

I visited the Middlesbrough site today…

I visited the Middlesbrough site today with a friend in his motorized scooter he was refused entry by the manager and his side kick assistant what happened to discrimination he didn't seem to care so we went across to Gregs who severed us at the table with a smile that's what I called service will never attempt to go to any more of these muffin break cafes every again Greg's here we come every time from now on.

21 August 2025
Unprompted review
Rated 1 out of 5 stars

Belfast Forestside - rude!

Belfast Forestside - Bought a croissant to go. The fella server didn’t make eye contact, didn’t say thank you, IMMEDIATELY turned to greet the next customer AS he reached me my food to go bag.
Completely rude!
Disappointing service.

Now reading their reviews, ya wonder how these places still run…

8 August 2025
Unprompted review
Rated 1 out of 5 stars

Very poor breakfast

This is a prime example of what happens when you let the accountant loose on your breakfast. The bacon was heavily processed like you may get on an all inclusive and the sausage was tiny. All served lukewarm warm.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Absolute find

Bolton. Absolute find! Food, service ,price amazing This is going to become me and my mums Saturday treat retreat. Thank you especial to the kind gentleman who served me.

1 June 2025
Unprompted review
Rated 1 out of 5 stars

Cheese and onion toastie ( NOT)

Myself and my elderly mother visited the store today for a bite to eat, we ordered 2 cheese and onion toasties.
Firstly the waiter just passed them to us quite abruptly, they were not cut in
Half and no cutlery provided. The actual sandwich was disputing awful plastic square cheese and a onion relish (like Brandon Pickle) not actual onion, we both took one bite and left, absolutely rotten taste, the other visitors were quite shocked at our reaction also, we paid £10 for an extremely poorly made toastie that I would not give my dog…
Will never return , this place has definitely gone downhill!!!

5 May 2025
Unprompted review
Rated 1 out of 5 stars

Breakfast ordered for my family

Breakfast ordered for my family, food came at completely separate times. By the time my dad’s food arrived I had finished mine, which tasted stale, barely warm and unappealing to say the least. I’d never return for the breakfast by any means.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Today

Today, I have went to the Ilford exchange, Muffin break. Staff are very friendly and helpful 🙂 specifically Meggi and Shahzeb.

3 April 2025
Unprompted review
Rated 1 out of 5 stars

went to Muffin break for brunch

went to Muffin break for brunch ordered to breakfast brunch a tea and black tea there was only about 5 customers in the place a few more people came in after we had ordered we sat waiting for the food a lot of the customers who came in after us got their food we waited for about half hour and the food arrived but it was cold and about 10 minutes later they brought the beans over and said sorry forgot about these they were left in the microwave wasn't impressed and won't be going back again.

9 March 2025
Unprompted review
Rated 2 out of 5 stars

I went to the Muffin Bar in Telford…

I went to the Muffin Bar in Telford town centre where my wife and I go. We had our normal teas, and a Muffin “toffee “ I started to eat the Muffin when I released it was like rubber in the middle. I spoke to the girl in charge about it, her reply was ho it must of got cold, I’ll warm it up this is a muffin with cream on I tried to tell there something had gone wrong in the making of it. She looked at me and said do you want another one, I didn’t take her up on her offer and she just walk away. While I was drinking my tea I saw 3 people go up to the counter and complain. I’ve been using the bar for many years and never seen anybody complain before what’s going on.

27 February 2025
Unprompted review

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