Outstanding support on two occasions. Thank you Clavin for your help this time. You went above and beyond when trouble shooting my Power Automate workflow by not only helping with the Muhimbi pdf mer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Recently, we ran out of API quota after a year successfully using Muhimbi Enterprise service for one of our customers with a custom business software automation solution. They kindly offered us extr... See more
Our company is using the PDF Converter for SharePoint to convert (over 35k +) InfoPath forms to PDF for archiving as we plan a migration to a newer version of SharePoint. Muhhimbi's support team was r... See more
Clavin is a technical genius at his craft in helping to explain what went wrong in my flow. He is super responsive and was extremely flexible with me during the call. He set up screen share with me wi... See more
Company details
Written by the company
Nutrient Integrations (formerly Muhimbi) offers a complete suite of PDF tools and automation workflows for SharePoint Online and On-Premises, Power Automate, Nintex, Microsoft 365, Microsoft Azure, REST-API, and Server. With Nutrient PDF Converter, you convert 100+ file types to PDF including Word, Excel, CAD, InfoPath, HTML, Visio, SharePoint pages, and more. Apply different types of watermarks, merge, split, OCR, archive, and encrypt PDF files. Use Nutrient PDF Editor for SharePoint to edit original text in PDF files, create and fill PDF forms, sign, redact, annotate, and collaborate on your PDF files within the SharePoint environment. It can also work with the files stored in Microsoft Teams and OneDrive. Our no-code OCR tool for SharePoint audits large volumes of files in the SharePoint library and reports the percentage of non-searchable, partially searchable, and fully searchable files. With a powerful OCR engine, it transforms images, scans, and faxes into fully searchable PDFs. Nutrient Integrations also features a no-code OCR server for Windows that can OCR large volumes of documents. Leveraging an AI-powered OCR engine, it is possible to build custom automated workflows that OCR, compress, merge, split, archive, redact, and extract text from almost any file type.
Contact info
4509 Creedmoor Road, Suite 503 , 27612, Raleigh, United States
- +1 888 356 4219
- marketing-services@nutrient.io
- muhimbi.com
4.9
Excellent
74 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome job Yash, resolved the issue very quickly
Had issue with the MS Flow, where Watermark didn't appear on PDF using Muhimbi's add watermark step. But Support representative (Yash) was really good with MS Flow, and helped resolving the issue.
24 September 2020
Unprompted review
The issue "The .wsp are stuck on Deploying" is solved
Thanks to Clavin Fernandes helping us to solve the problem "The .wsp are stuck on Deploying". He has supported us even on the weekend.
17 September 2020
Unprompted review
Yash was very helpful in the whole…
Yash was very helpful in the whole process from proof of concept to production. Available and willing to work with my team!!!!
15 September 2020
Unprompted review
Problem solved in 18 minutes
Problem solved in 18 minutes. Yash was very helpful with both support but also pricing explanations.
28 August 2020
Unprompted review
The call back is quick and the service…
The call back is quick and the service is efficient. I felt confident. Thank you!
17 August 2020
Unprompted review
Flexible and powerful PDF conversion service
We've used Muhimbi for a number of different projects, we discovered it when looking for a PDF conversion to link into Microsoft Flow for some simple internal workflows, however after exploring the features in their service we began using it for bigger custom WebApps for email archiving and customer-facing document rendering. From the tools our dev team evaluated, Muhimbi was able to provide the most accurate rendering and the most flexibility with accommodations such as attachment processing. The sales and support has been responsive and flexible, even with being a U.S. customer and having a timezone difference.
17 August 2020
Unprompted review
Great Customer Support
The support at Muhimbi is undoubtedly the best I have encountered. Their support is always ready and willing to provide you with top notch support. For example, I had an issue with incorporating some new processes within my flow/power automate before converting to PDF. The support engineer Clavin help with researching and testing some ideas before I added the new steps into the existing flow. Although this had nothing to do with their product, Clavin's willingness to brainstorm and research the solution shows that Muhimbi's support goes above and beyond their product. They ensure their product can be easily applied to any situation.
11 August 2020
Unprompted review
The support I received was very good
The support I received was very good. Complex workflow to handle the PDF/A conversion was delivered quickly. I could tell that the support engineer was under pressure to complete the workflow and close the case. For that four stars, if KPI's would be measured by satisfaction of the customer instead of how many calls an engineer is able to handle then my rating would be five stars.
5 August 2020
Unprompted review
Reply from Nutrient Integrations
Thanks for the review Juan, much appreciated. Yash put an enormous amount of effort into your support request and created 2 end-to-end flows for you at no additional cost, both were very complex. We do not track any KPIs we just like to help. Not sure why you are under the impression there is any kind of pressure on our support staff other than doing the best possible job.
With that said, support engineers are always keen to close tickets when they can 😊
Excellent support and product
Excellent support and product. I had no experience with the product, but a sales engineer was able to listen to our requirements and provide a working solution for our needs. This made implementation extraordinarily easy! The Muhimbi team demonstrates the new standard of exceptional customer service that is now required to compete in todays global market. Highly recommended as a product and a company.
13 July 2020
Unprompted review
Support was great to promptly reach out…
Support was great to promptly reach out to me. The engineer assisted in dealing with Muhimbi configuration with our Load Balanced environment.
1 July 2020
Unprompted review
We really appreciate prompt response…
We really appreciate prompt response from Muhimbi support team and look forward for long business relationship.
24 June 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.